Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,267 published WFHI Reviews.

2,91,231 of 3,88,267 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,782 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Got it clicked when I realized I had to learn myself

    Right from the start, I knew WFHI wouldn't hold my hand through everything. It clicked for me exactly when I saw that I was expected to figure out a lot of the setup and workflow adjustments myself. The sales and onboarding communications were honest about the support they provide, but until I actually logged into the system and started using the dialer and database features, it didn't fully sink in. The training helped but didn't spoon-feed me, which I appreciated in the end. I also noticed the automatic updates kept things fresh without breaking anything I had set up, which was reassuring. Sign-up and invoicing was pretty straightforward, so I wasn’t distracted there. Overall, the moment I consciously accepted that I had to independently adapt the tools to my needs was when everything started making sense. It's not a fully done-for-you package, but the pieces are there if you invest the effort. That realization changed my approach and has helped me keep learning how to get more efficient with the software. If someone is looking for something ready-made with less work, they might need to adjust expectations.

    Ketan SalviMaharashtra, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    No Flexibility for Off-Hour Work Needed

    The schedule expectations embedded in the software painfully missed the mark for my actual working hours. The calling tools and dialer felt rigid, designed only for standard business hours and didn’t accommodate the evening or weekend hours I primarily work. Training materials and onboarding processes assumed a fixed time slot, which caused repeated clashes with my availability. Automatic updates often interrupted my unsociable working times, which was very disruptive. While invoicing and payment process were fine, the whole setup ignored that many of us prefer or need non-traditional hours. Telephonic support was not helpful for odd-hour inquiries either, as they operate mostly within standard office timings. Essentially, the system missed fitting into real-life flexible hour scenarios, which made me reconsider its overall suitability for my patterns.

    Nivedita BhonsleDelhi, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    achha aur thoda asaaf guide karna tha

    Maine jab software ke liye signup kiya tha, tab thodi confusion thi ki kaunse features kaise use karna hai. Training toh di gayi thi, par thoda lagta hai ki bohot saare steps mujhe khud hi explore karne pade. Dialer aur calling tools theek the, par unki kuch functionalities ko samajhne mein thoda waqt laga. Database feature bhi accha tha, lekin mujhe lagta hai ki agar onboarding process mein thoda aur detailed walkthrough hota toh zyada faida hota. Automatic updates smoothly aaye, aur mujhe adhiktar samasya ka samna nahi karna pada. Support ne help ki jab zarurat hui, par main expect karti thi ki shayad sales aur pre-purchase mein agreement ke samay zyada assist kiya jata. Overall, yeh software meri requirements ko poora karta hai, bas thoda aur support chahiye tha shuruat mein. Ye koi badi problem nahi thi, par if you are new, expect yourself to put in some effort.

    Shilpa SenguptaWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Maine socha tha steps zyada simple honge, par kuch alag hi mila

    Main soch rahi thi ki jab main sign up karungi, toh poora process simple aur sequential hoga, matlab sign-up, payment, training, phir software use karna. Par jab main actual mein start kiya toh steps itne straight nahi the. Database aur dialer ko integrate karne mein thoda back and forth hua, jo initial expectations ke against tha. Training modules toh alag direction lete the kabhi kabhi, jahan mujhe lagta tha ki pehle basics clear hone chahiye the. Support se communication thoda better ho sakta tha taaki confusion kam ho. Payment aur invoicing toh thik tha, koi issue nahi aya usmein. Shayad main jyada expect kar rahi thi ki sab smooth aur linear hoga, par software ne ek different pace set kiya jo samajhne mein thoda time laga. Basically, order wise thoda mismatch tha jo meri expectations se thoda alag tha.

    Sahana KapoorMizoram, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Feeling lost with the labels and info

    Mera experience thoda disappointing raha jab maine WFHI ke product ko explore kiya. Unki website par jo sales information thi, wo mujhe samajhne mein thodi mushkil lagi. Labels aur wording clear nahi thi. Kabhi kabhi mujhe laga koi bhi product ki feature samajh nahi aaya. Halaki, mujhe ek demo mila jo ki accha tha, par overall information clear nahi thi.

    Vikram KaurRajasthan, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    The database feature was the only positive point

    Finding the right features during sales and pre-purchase was mostly frustrating. The software seemed complicated at first and I struggled to locate exactly what I needed to manage my remote workflows efficiently. The documentation was vague and onboarding support was slow to respond when I asked for guidance. However, I will fully admit that the database feature itself was well laid out once I managed to access it, making data management smoother than I expected. Still, the difficulty of getting to that point really overshadowed the whole experience. I had hoped for a more straightforward explanation or easier navigation but it was lackluster overall.

    Renuka SinghalSikkim, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Effort main bahut time gaya

    Yaar, jab maine WFHI se software kharida, toh mujhe pehle kuch sawaal the. Bahut baar unse madad leni padi, magar wo log mast the. Har baar unhone help ki aur samjha diya. Acha laga ki jab bhi mujhe zaroorat padti hai, unse phir se madad lene mein koi hichkichahat nahi hogi.

    Rajiv SharmaPuducherry, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Took longer than I thought to fix the sign-up problem

    The initial sign-up and payment process generally went fine, but when I hit a snag with the invoicing, it took longer than I had expected to sort out. I reached out to customer support for help, and while they were friendly and eventually resolved the issue, the response times were slower than I liked. It wasn't a disaster, but waiting for each update ate into the time I wanted to spend actually using the software's calling tools and database features. On the plus side, once everything was set straight, the automatic updates worked smoothly, and training went well with clear instructions. I appreciated that despite the delay, the team was communicative and kept me informed. So overall, I think they handled things well but speeding up the support response would definitely improve the experience.

    Shraddha BhatiaMaharashtra, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Lagta hai yeh log respond nahi karte jaldi

    Jab maine pehli baar sales wale se contact kiya, to waha se response itna slow milna mere liye disappointment tha. Baar baar mujhe unko apni needs dobara samjhani padhi, lagta tha ke unhe sunne me interest nahi tha ya fir busy the. Main pehle baar samajh rahi thi ki kuch time lagega but itna delay mujhe thoda bore kar raha tha. Jo training module ke bare me poocha tha uska jawab bhi kaafi der se aya, kabhi kabhi message ki confirmation bhi nahi milti thi. Database aur dialer features samajhne me mujhe help chahiye thi, par jyada support nahi mili. Yeh sab milke meri overall shopping experience thodi disappointing bani. Shayad main dobara nahi karungi yeh try, dusro ko batane se pehle sochungi.

    Poonam MathewMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Some confidence in the end, not complete

    From the pre-purchase discussions, mujhe samajh aa gaya ki product achha hai, par jab main khud setup kar raha tha toh kaafi doubt ho raha tha. Jab main unki taraf se information mila, toh meri confidence badh gayi, lekin thoda sa clarity ki kami thi jo mehsoos hui.

    Ananya SinghTelangana, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy