Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,267 published WFHI Reviews.

2,91,231 of 3,88,267 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,074 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Itni mehnat lagti hai onboarding mein!

    Mujhe WFHI ki training aur onboarding ki process mein kaafi time laga, samajhne mein bhi tough tha. Jab maine pehli baar software explore kiya, toh mujhe kaafi jagah confuse kar diya kyunki menu clear nahi tha aur sab jagah se info search karni parti thi. Kis step pe kya karna hai, ye batane mein clarity thodi kam thi. Bahut baar mujhe wapas jana padta tha pichle step pe, aur fir se samajhna padta tha. Lekin haan, ek achhi baat ye thi ki tutorial videos aur docs available the, jinke through main kuch steps samajh paayi. Phir bhi, main soch rahi thi ki onboarding thoda zyada user friendly ho sakta hai, jaise ki ek clear roadmap ya step-wise guide. Overall mujhe laga ki main zyada efforts laga rahi thi sirf sahi information dhundhne mein. Itna kaam karna padha jitna socha nahi tha, thoda better flow toh hona chahiye tha iska.

    Poonam ChaturvediDelhi, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Socha training bohot detailed milegi, par thoda general tha

    Maine training ke baare mein socha tha ki wo bahut hi specific aur step-by-step hogi, especially onboarding ke initial steps ke liye. Lekin jab training shuru hui, to kaafi jagah pe general explanations mile, aur ek moment tha jab dialer ke setup mein confusion hua kyunki instructions mujhe utne detailed nahi lag rahe the. Still, overall content achha tha aur software ka use samajhne mein madad mili. Jo thoroughness expect karta tha, wo thodi kam thi, par jo main basics cover ho gaye, wo theek tha. Thoda aur client example ya realistic workflow dikhaya jata to aur achha hota. Lekin onboarding flow samajhna mushkil nahi tha, aur training ke baad dialer aur database features use karne mein confidence mila. Mujhe lagta hai ki ye training jo I received thoda limited tha, lekin productive experience tha.

    Nishant ShanbhagBihar, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training aur onboarding mein clarity ki baat ne surprise kiya

    Main soch raha tha ki training aur onboarding thode confusing honge kyunki remote workflows ke liye nayi software aur tools hain, par mujhe kaafi achha laga ki sab cheezein clearly explain ki gayi thi. Har ek step pe guidelines the jo mujhe samajhne mein madad karti thi ki dialer kaise set karna hai ya database feature ko apne kaam ke hisab se kaise use karna hai. Mujhe laga tha ki mujhe baar-baar help lena padega, par general training sessions aur onboarding framework itna detailed tha ki mujhe zyadatar cheezein khud manage karni aayi. Jo automatic updates the software ke liye, unke bare mein bhi pehle bata diya tha taaki kisi confusion na ho. Dekh raha tha ki mujhe thoda zyada time lag sakta hai, par clarity ki wajah se wo waqt bach gaya. Muqable mein, support se discuss karna bhi smooth tha jab main phone pe details clarify kar raha tha. Mujhe lagta hai ki ye training approach alag hai, jahan clarity pe jyada focus diya gaya tha, aur is baat ne impress kiya mujhe.

    Manjeet ChopraJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training left me wanting, onboarding felt worse than before

    Reflecting on my experience with the training and onboarding, I found it considerably lacking compared to what I had previously used. The initial modules seemed overly simplistic and didn’t adequately prepare me for the actual workflow tasks. Unlike my earlier experiences where onboarding was more hands-on and cohesive, here, the guidance felt more theoretical and disconnected from day-to-day use cases. The database feature integration was particularly confusing, and training sessions didn’t offer enough practical examples, making it difficult to visualize how to implement the software in real time. I also noticed the dialer tools were less intuitive than I expected, requiring more trial and error than I anticipated. Though the automatic updates attempted to fix some bugs, they frequently disrupted the interface, causing frustration. The invoicing and payment steps were serviceable but didn’t compensate for the overall lack of effective training. Looking back, it was clear that the approach here didn’t match the standard set by previous solutions I had relied on. In all, I felt this training process fell short of what I needed to confidently use the software.

    Bhavesh SarinSikkim, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Good resources available but finding specifics took effort

    The training and onboarding provided by WFHI contained many useful resources, including clear video tutorials and written guides. I found the content generally well-structured and relevant to what I wanted to learn. However, when it came to locating very specific information within the material, I noticed it wasn’t always straightforward. The search function in the training portal could be improved because I had to browse through several sections to find answers to certain questions about using the dialer and database features. While the onboarding flow introduced me gradually to the software’s basics, some intermediate topics were less prominently featured. On the positive side, the step-by-step approach made it easy to follow along initially, and the automatic updates incorporated new features without confusing the lessons. Overall, the training helped me get started with essential tasks smoothly, though occasionally I wished it was easier to pinpoint detailed guidance quickly. So the experience was definitely productive yet left some room for better usability in finding exactly what I needed at the moment.

    Navya Mihir KurupDelhi, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    More work than I expected to get started

    The training and onboarding with WFHI involved several steps which I found were not always in the best logical order. Some modules seemed to assume prior knowledge that had not yet been introduced in earlier parts of the process. For example, I had to pause and go back through information about database features after completing initial calling tool instructions because they were introduced too late for my workflow needs. This caused unnecessary repetition and extra effort on my part to connect the dots. The sign-up process itself was clear and uncomplicated, which was a positive, but the sequence of training activities could be improved. I had to manage multiple tabs and materials which were not always streamlined. Though the software itself seems well designed, the onboarding required more focus and a better structure to reduce time spent figuring out what to do next. Overall, it took considerable effort to reach a usable level of understanding with the steps given.

    Sanjay KarnikHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Jab samajh aaya, tabhi thoda sa faayda hua

    Mujhe mana nahi karna padega, pehle to training mein kaafi confusion tha. Clear explanations bahut kam mile, matlab jitna expected tha utna nahin tha. Sign-up process thoda complex tha, aur jo database feature tha uska use karne mein first kuch sessions thoda mushkil lag raha tha. Lekin ek moment aaya jab training ka ek module karte karte suddenly sab klik ho gaya. Us waqt laga ki finally sab kuch samajh mein aane laga, dialer aur calling tools ab kaam kar rahe the jaise hona chahiye tha. Telephonic support bhi thoda slow tha, patience rakhni padhi par jab samjhaye toh theek thaak feel hua. Agar onboarding thoda aur clear hota toh shayad pehle hi se smooth experience deta, ab bhi ye kis tarah chal raha hai dekh raha hoon.

    Ameya ThampiKarnataka, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Training bilkul clear nahi tha, dubara nahi karunga

    Main honestly kahunga, training aur onboarding process bilkul clear nahi tha mere liye. Jo explanations diye gaye the, wo confusing the aur simple language mein nahi the. Training modules aise arranged nahi the jo easily samajh aaye. Dialer aur database tools ko samajhne mein time zaya hua, aur support call par bhi sahi madad nahi mili jab maine poocha. Sign-up to thik tha par uske baad ke steps mein clarity ki kami thi. Automatic updates bhi kabhi kabhi mujhe pareshan karte rahe, jaise ki software restart karna padta tha bina proper instructions ke. Training ke waqt jitne bhi videos the, wo mujhe kabhi bhi guide nahi kar paye jaise main chahta tha. Din bhar struggle karna pada, aur mujhe laga ki yeh sab samajhna main kar hi nahi paa raha hoon. Main dubara is training ko follow karne ka irada nahi rakhta kyunki mujhe laga ki mujhe samajhne ki jagah confusion badhi hai. Agar better explanation, simple onboarding aur stepwise training hoti toh shayad yeh experience thoda better hota. Abhi ke liye, main sochta hoon ki yeh mere liye suitable nahi hai aur main ise avoid karunga future mein.

    Ketan BoseOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training ne expected clarity nahi diya

    Training aur onboarding experience thoda disappointing raha mere liye kyunki jo mujhe pehle laga tha ki software ke use karne mein easy steps honge, wo waise clear nahi the. Jab maine training shuru ki, toh mujhe laga ki step by step guide milegi, par zyada general instructions thi, specific use cases pe clarity kam thi. Jab dialer aur calling tools ke modules samajhne ki koshish kar raha tha, tab confusion zyada badh gaya. Database feature ke baare mein information adhuri lagi, aur auto updates ka impact nahi samajh paaya. Mera jo expectation tha wo aisa nahi tha ki maujooda training session is tarah incomplete ho. Shayad ye training zyada organized hoti agar me uske alag hisse jaldi se kar pata. Bas thoda sa support ya follow-up se clarity milti toh achha rehta. Abhi mujhe lagta hai ki training poori tarah se mera preparation nahi kar payi thi, jo thoda frustration ka wajah tha.

    Anil GehlotTelangana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    bhai, training aur onboarding mein kaafi effort tha, kuch expecting jaisa nahi tha

    Mai bata raha hoon, initially jo training aur onboarding ka expectation tha, wo pura nahin hua tha. Socha tha thoda easy hoga, par kaafi mehnat karni padhi mujhe. System aur software ke features samajhna thoda lamba process tha, especially jab database ko integrate karte waqt thoda confusion hua. Automatic updates theek hain par kabhi kabhi lagta hai ki aur smooth hone chahiye. Sign-up aur payment thoda straightforward tha magar overall experience thakane wala tha kyunki bar bar manual set karna padta tha kuch cheezein. Support acha tha par main training mein itna time lagana nahi chahta tha. Ab samajh aaya ki ye process patience wala hai, par mujhe thoda jaldi complete karne ki ichha thi. Ye sharing kar raha hoon taaki baki log slightly aware rahein ki effort lagega.

    Lalit DevanKerala, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy