Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,146 published WFHI Reviews.

2,91,149 of 3,88,146 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,756 matching

Back to the start of the list
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Got it running but had to figure out a lot

    I managed to get the sales tools up and running eventually, but there was quite a bit I had to work out on my own. The sign-up and payment process wasn’t overly complicated, but the lack of clear guidance on how the database and dialer integrate meant I spent a decent amount of time testing and experimenting. The automatic updates also introduced some unexpected changes that I had to adapt to without much explanation. While the telephonic support was helpful, it didn’t cover every issue, so some self-learning was necessary. Overall, I got the system working well enough, but I wish the onboarding flow was more detailed from the start. If they improved the initial instructions, it would save users a lot of effort. Still, the final setup supports my workflows effectively.

    Anil MadhavanTelangana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    sabse achha tha onboarding ka simple hissa

    Mai jyada expect nahi kar rahi thi par mujhe laga tha ki software aur training me thodi help milegi jaise bas basic se hi sab cheeze easy mil jaye. Lekin mujhe kaafi jyada khud hi samajhna aur apna workflow setup karna pada, bahut confusion hua bohot steps me. Onboarding flow thoda complicated laga aur jo calling tools diye wo bhi mujhe samajhne me mushkil aaye. Database feature ke instructions clear nahi the aur mujhe laga ki training thodi adhoori thi, jo cheeze mujhe samajh ke apply karni thi wo jyada mushkil hui. Sign-up aur payment process theek tha, usme toh koi dikkat nahi thi, wo simple tha aur automatic updates ne bhi kabhi kabhi help ki. Support system me bhi main jyada rely nahi kar paayi kyunki calls ke response me time lagta tha aur mujhe jyada khud hi solution dhundhna pada. Bas woh sign-up aur payment ka experience theek tha, baaki sab me thodi struggle karni padi. Overall, mujhe laga ki itna coverage hone chahiye tha par mujhe jyada khud hi seekhna pada aur usme thodi dikkat aayi.

    Maya PillaiMaharashtra, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Kaafi samay baad bhi yaad hai wo pehle day ka patience

    It took me some time to properly get comfortable with the WFHI software and training process, maybe about a week of consistently checking all features. Initial sales and pre-purchase communication had given me a general idea of what to expect, but the actual setup needed more attention than I thought. Lekin ab, time guzarne ke baad, lagta hai ki jo patience maanga gaya tha training ke dauran, wo justified tha. Dialer aur calling tools bilkul efficient hain jab routine mein aa jaate hain. Database feature bhi kaafi flexible tha mera workflow ke liye, aur automatic updates ne system ko smooth banaye rakha. Payment aur invoicing clear the, though mujhe ek do baar support se contact karna pada because of billing queries. Waiting times theek thak the, par support team ne acha handle kiya conversation. Overall, mujhe lagta hai ki future mein bhi mujhe shayad thodi help chahiye hogi, especially if new features are added or my usage changes. Par training ke baad use karna easier lagta hai, so I would consider using WFHI products again after learning from this.

    Vandana RamanPunjab, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Felt like a complete waste of time

    I reached out to your team multiple times just to get some clarity before purchasing the software, but your responsiveness was disappointing. Each email took days to get a reply, and when I called, most of the time no one picked up or simply gave vague answers. It made me feel like you weren’t really interested in helping potential customers understand your product fully. The onboarding seemed complicated and applications never worked properly on my system. I expected at least some guidance during sign-up or a smoother invoicing process, but everything was so disorganized. It was frustrating because I thought investing in your training and software would make things easier for remote workflow management, but instead it added to the confusion. You need to improve your pre-sales communication drastically if you want people to trust and consider your service seriously.

    Shruti WarrierAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    working hours ke hisaab se time perfectly suit nahi karta

    I honestly thought ki sign up aur training simple honge, par yeh system mera actual working hours ke saath itna suit nahi karta. Mera din mainly afternoon se late night tak hota hai, phir bhi onboarding ke kuch steps aise the jo subah ya din ke pehle hisse mein complete karna hota tha, jo thoda inconvenient tha. Calling tools aur dialer ke timings ke hisaab se schedule match nahi hota. Database feature achha hai, par mujhe lagta hai ki kuch auto updates bhi meri working timing ke dauran kiye jaate, jis se mujhe interruptions face karne padte. Payment aur invoicing process tha fine, us mein koi dikkat nahi thi. Support se kabhi kabhi baat karna mushkil hota tha, kyunki mujhe lagta tha ki unke hours mere kaam ke timings se mismatch hain. Overall system ka workflow mujhe flourish karne mein madad nahi kar paaya is liye ki hours flexibility ji main chahti thi wo nahi mili. Thoda frustration hua ki steps mere actual kaam ke hours ke saath align nahi the, aur mujhe apne schedule mein adjustment karna para, jo ki optimum nahi tha. Shayad agar kabhi hours ke hisaab se zyada customizable hota toh better feel hota. Bas yehi ek cheez especially mere liye problematic rahi.

    Anika GehlotAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Thoda confusing, but overall manageable

    Jab maine sales ke liye software use karna shuru kiya, toh explanation clear thi lekin kuch points par clarity thodi kami mehsoos hui. Sign-up process smooth tha aur database kaafi accessible tha, jo acha laga. Par training mein thoda zyada detail hone chahiye tha regarding automatic updates, kyunki kabhi kabhi updates ke baad features change ho jaate hain aur mujhe thoda pareshani hui. Dialer tool acha kaam karta hai, lekin kabhi delays bhi hote hain calls me. Support se jab baat ki toh response time theek tha, par kabhi-kabhi lagta tha ki unhone poora context nahi samjha. Overall, experience mila jula tha, software chalane mein koi badi dikkat nahi hui, par aur bhi better ho sakta hai agar thoda zyada explanation mile before purchase.

    Jayant Madhav NayakSikkim, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Took way too long to get through the steps

    Signing up felt like it dragged on without clear guidance on what to do next, which was really frustrating. The order of steps didn’t make sense to me, so I kept wondering if I had missed something or done something wrong. The way different tools and features were introduced seemed scattered, making it hard to know where to focus first. Because of this confusion, I spent much longer than expected trying to set up the calling tools and understand the database portion. It definitely slowed down my ability to start using the software effectively. I expected the process to be cleaner and quicker.

    Mridula KhuranaSikkim, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Wording clear thi, but ek chhota malfunktion ho gaya sign-up mein

    Sales process ke dauran mujhe sabse pehle jo cheez noticeable thi, woh yeh thi ki jo labels diye gaye the software mein aur training material mein, they mostly made sense. Mujhe confusion nahi hua ki kaunse feature kya karega. Lekin sign-up flow mein thoda glitch ho gaya, jahan payment confirmation thoda late dikhayi diya. Yeh minor hiccup tha par thoda tension bana diya initially. Baaki invoice process smooth tha aur jo database feature provide kiya gaya tha, woh kaafi helpful tha call logs ke liye. Training sessions bhi acchi thi, easy to follow thi aur jargon kam tha jo mujhe acha laga. Dialer interface clean tha aur automatic updates regular milte rahe without disturbing mere kaam ko. Support se baat karna bhi manageable tha overall. Agar sign-up malfunktion nahi hota, toh service perfect feel hoti for this stage. Lekin tab bhi jo core cheezein thi, woh kaafi acche tareeke se kaam kar rahi thi.

    Anuradha Sohail PatilHaryana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Felt confusing and unclear throughout the whole pre-purchase process

    The whole sales and pre-purchase experience left me feeling quite unsure due to unclear explanations and poor communication. I found the information about the software features and invoicing to be vague and not easy to follow. When I tried to get additional details through telephonic support, the responses were sometimes inconsistent or unhelpful, adding to my confusion. It was difficult to get a clear picture of what the onboarding and training would fully involve, and I felt that some steps were glossed over during my inquiries. Although the payment process itself was functional once I made the decision, the lead-up lacked transparency. Overall, the experience felt disorganised and left me hesitant about fully trusting the system, as much clarity as I wanted just wasn’t there.

    Kirti BhatiaMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Clear explanation, straightforward verdict

    Before purchasing, I made sure to clarify all doubts through the sales team. They explained the software features, training modules, and onboarding process clearly and patiently. I appreciated how each step was outlined with details on the dialer's capabilities and the database integration, so I had good expectations for usability. The payment and invoicing procedures were described transparently, without hidden terms. I found the pre-purchase communications balanced well between technical information and practical usage contexts. One minor observation was that sometimes the explanation about ongoing support options was brief, leaving me to explore some details later during use. Still, overall, the clarity they provided was sufficient to make an informed decision comfortably. I’m satisfied that the sales team gave me enough information upfront, making the whole process straightforward and user-friendly. If you want a plain and honest summary, it’s that the explanation you get before buying is clear, but be ready to ask some operational questions afterwards.

    Manoj SarafSikkim, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy