Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,828 published WFHI Reviews.

2,90,910 of 3,87,828 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,972 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    I’d definitely do the training again for the onboarding process

    The training sessions were surprisingly clear and well-structured, which made the onboarding flow much easier than I expected. They explained each step patiently, including how to use the calling tools and dialer effectively. I found the walkthroughs for setting up the database feature very helpful since I was new to remote workflows. It wasn’t just dry theory; there were practical examples that connected with real-world tasks, which kept me engaged and confident. The trainers seemed really experienced, and the pace matched my level well. I appreciated the follow-up resources that made revisiting key points simple. The overall experience made me feel well-guided, so I’m sure I’d choose WFHI’s training again without hesitation.

    Sarita Amrita SardesaiUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Itna time lag gaya onboarding mein, seriously?

    Yaar, jab maine training start ki toh laga sab kuch simple hoga but labels aur wording mujhe bilkul clear nahi lage. Matlab, jo instructions diye they, wo itne confusing tha ke thoda frustrated ho gaya main. Kuch terms mere liye ajeeb the aur baar-baar samajhne mein time waste hua. Onboarding flow bhi itna straightforward nahi tha, har step par sochna padta tha ki ab kya karna hai. Software access ka part thik-tha, par training ke instructions wale part mein mujhe zyada samajh nahi aaya. Matlab, agar thoda sa clear aur easy language mein hota toh accha lagta. Time toh kaafi zyada laga yeh sab samajhne mein, mujhe lagta tha jaldi ho jayega but situation aisi nahi thi.

    Chetan LimayeManipur, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training pe click thoda late hua, expectations poore nahi huye

    Maine training aur onboarding session ko follow kiya, lekin mujhe laga ki shuruat me jo expectation thi wo thodi different thi. Training basic steps toh dikhati thi, par jab main apne workflow ke hisaab se software use kar raha tha, tab mujhe laga ki tutorials itne clear nahi the ki har feature ka poora fayda le sakun. Onboarding bhi simple tha, par mujhe zyada guidance ki zarurat thi regarding database setup aur dialer functions. Shayad training modules me thoda aur practical example hona chahiye tha takki use karte waqt confusion kam ho. Moment of clicking hua jab support se direct baat kar ke ek do problems solve ki, tab software samajh mein aaya, but woh bhi limited tha. Overall, itna strong nahi laga ki bina extra madad ke khud aage badh paun.

    Kamal DeshpandeDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Clear training, would definitely do it again

    The onboarding process was straightforward and the training material was really clear and concise. I appreciated how each step was explained in simple terms, making it easy for me to follow along without any confusion. The trainers were patient and ensured that I understood how to use the calling tools and database features effectively. Even when I had questions, the support was quick to respond. This clear communication helped me settle into using the software with confidence. The onboarding flow was smooth, and it felt like they had thought through the common hurdles new users might face. After going through the training, I feel prepared to manage workflows more efficiently. I would definitely choose to go through this training again if given the chance, as it gave me a solid foundation without being overwhelming or rushed. Overall, a very positive experience that made remote workflow software feel approachable.

    Aryan Rajat IngleWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Yeh training unke liye nahi jo shifts mein kaam karte hain

    Soch rahi thi ki training ka schedule mera kaam ke hours ke hisaab se fit ho jayega, par unfortunately aisa nahi tha. Mostly sessions daytime mein hoti thi, jab main actual mein remote kaam karne ke liye free nahi hoti thi. Mujhe laga training thodi flexible aur varied timing mein honi chahiye thi taaki log apne shifts ke mutabiq join kar saken. Jo log strict 9-to-5 ke bahar ke hours mein kaam karte hain, unke liye yeh training itna suit nahi karti. Main thodi der ke baad training ko continue karna chhod dungi kyunki practical timing match nahi hua mera kaam ke schedule ke saath. Software access aur dialer features theek the, par jab main training lene aayi toh wo effective nahi rahi utni jitni expect kar rahi thi. Jo log routine office timing prefer karte hain, unke liye yeh fit ho sakti hai; lekin shift based work karne walon ko mushkil hogi.

    Aruna Jyoti VargheseKerala, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    thoda zyada expect kiya tha par overall theek tha

    Starting with the training, mujhe laga tha ki agar kuch problem aayi toh support ya training se jaldi solutions mil jayenge, par initially thoda wait karna pada. Onboarding mein kuch jagah pe confusion hui especially jab dialer setup kar rahi thi, aur manual instructions itne clear nahi the jitna ki expect karti thi. Lekin jab support se baat ki toh unhone calmly guide kiya aur meri dikkat solve kar di. Mujhe achha laga ki despite thode issues, help timely mili, aur main overall confident feel kar rahi thi software use karne ke baad. Thoda improvement ki zarurat hai training content mein jisme ghode se ghode samajhaye ja sake, especially jab koi reliance pe depend kar raha ho. Waise, jitna bhi training mila usse kaafi cheeze samajh aayi aur onboarding flow bhi logical tha. Toh final verdict yehi hai ki expectations se thoda kam tha initially, par jo jana tha wo seekh liya aur ab comfortable feel karti hoon.

    Poonam MenonJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training missed my actual work hours mostly

    The training was mostly scheduled during times when I was quite occupied with other commitments. I remember one session that started right at a busy moment for me, so I could only half focus and it felt rushed. Beyond that, the training content was fine but didn’t fully fit my daily work rhythm. It was hard to absorb everything because the scheduling didn’t quite accommodate when I’m actually available. A bit more flexibility around live sessions or the ability to self-pace would have helped a lot. Otherwise, the onboarding explained the basics well enough, but the timing made it feel disconnected from my real routine, which was a downside for me personally.

    Sayali BanerjeeChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Onboarding mein problem handle karne ka tareeka thoda disappointing tha

    Training ke dauran jab kuch technical problems aayi, mujhe laga ki WFHI team ne unhe efficiently nahi handle kiya. Onboarding process ke initial stages mein kuch features kaam nahi kar rahe the, aur jab support se baat ki to response time expected se kaafi zyada tha. Mujhe lagta tha ki agar technical issues ko jaldi aur professional tareeke se resolve kiya jata, toh mera process smooth hota. Training sessions thik the, par jab galtiyan hui toh unko rectify karne mein der lagi, jisne waqt barbaad kiya mere liye. Dialer aur database ka integration kabhi kabhi problem create karta raha, jo thoda frustrating tha. Billing aur payment process simple tha, par wo mere liye secondary baat thi jab onboarding mein dikkat ho rahi thi. Support team ki taraf se telephonic madad theek thi, lekin waiting time zyada hone ki wajah se main kaafi pareshaan tha. Overall mujhe lagta hai ki system ko zyada robust banane ki zarurat hai, khaaskar jab problem ho toh usko handle karne ke tareeke mein improvements honi chahiye. Main aasha karta hoon ki yeh issues future mein solve kar diye jayenge.

    Hemant AcharyaTelangana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training tha sabse unique part, ab confident feel karti hoon

    Yaar, mujhe lagta hai ki jo training thi na, woh sabse alag aur helpful thi poore onboarding mein. Matlab software aur dialer ke bare mein jitna explain kiya gaya, usse main kaafi confident feel karti hoon ab. Unhone step-by-step bataaya ki database kaise manage karein aur calls kaise handle karni hain using unke tools. Jo onboarding ka flow tha, usme thoda initial setup confuse kar raha tha, par training ke baad sab clear ho gaya. Payment aur invoice bhi theek-thaak manage kiya main, sign-up pe thoda lag gaya time but wo bhi sahi hua. Support waise available thi jab main kisi doubt pe call ki, toh quick response mila. Bas ek chhoti si baat thi, jo dialer interface thoda aur user-friendly ho sakta tha, usme thoda improvement chahiye. Par training ki wajah se main ready ho gayi hoon steps lene ke liye aur overall experience achha laga. Wo training honestly sabse standout thi mere liye, baaki sab theek-thaak tha.

    Anagha DhawanAssam, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training setup ka verdict: mostly theek hai

    Maine jab WFHI ka training liya toh sabse pehle mujhe lag raha tha ki setup easy hoga, jo ki basic steps mein theek tha. Training mein jo onboarding sessions diye gaye, wo kaafi helpful rahe, especially initial steps ke liye. Yeh baat achi thi ki training ke material ko baar-baar access kar sakti thi, aur jab bhi koi confusion hoti toh notes se clarify kar leti thi. Lekin main yeh bhi sochti hoon ki thodi zyada guidance chahiye thi continuous improvement ke liye, matlab ongoing support ya feedback sessions chahiye the jisse main apne progress ko aur achhi tarah track kar sakti. Setup ka jo initial part tha, wo ek dum one-off tha, par phir bhi kuch updates ya naye features ko samajhne mein thoda time lagta hai, jo expecting se zyada tha. Overall, mujhe training ka flow samajh mein aaya aur main apne kaam mein confident feel karti hoon, bas thoda aur updated content ho toh behtar rahega. Yeh product girls ke liye helpful rahi jinke paas time management aur self-study ke liye patience hai, bas thoda ongoing support improve ho toh perfect ho jayega.

    Renuka BasuDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy