Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,753 published WFHI Reviews.

2,90,859 of 3,87,753 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,687 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Thoda sa alag feel hua jo expect kiya tha, poora picture clear nahi tha

    Jab maine purchase karne se pehle process ko samjha tha, toh meri soch thi ki sales aur sign-up steps kaafi transparent aur straightforward honge. Lekin jab practical me gaya toh thoda mismatch feel hua. Interface thoda confusing laga sometimes aur documentation expected jaisa simple ya helpful nahi tha. Main samajh raha tha ki onboarding jyada guided hoga, par zyada independent hi karna pada saara kaam. Ek achha point tha ki invoicing aur payment confirmations timely aayi, lekin pre-purchase expectations waisa seamless flow ka jo mujhe laga tha vo poora nahi hua. Thoda sa struggle karna pada steps ko samajhne me, jo moment mujhe click hua ki shayad yeh system utna beginner-friendly nahi hai jitna website se lag raha tha. Jahan tak baat hai feature set ki, wo theek tha, bas initial interaction thoda jagah jagah confusing create karta tha.

    Tanmay WarrierChandigarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Kaam ke saath thoda stress bhi tha

    Maine socha tha software mera sales workflow poora handle karega lekin kuch cheezein aisi thi jo sahi se sync nahi ho rahi thi. Onboarding flow samajhna thoda tough raha but main seekhne ki koshish kar raha tha. Dialer chalate waqt kabhi disconnect ho jata tha, jo frustrating tha. Database feature theek tha, par kabhi kabhi record update karne mein dikkat aayi. Jo automatic updates aate rahe, woh bhi kabhi kabhi change laate the jo confuse karte the. Payment process aur invoice clear tha, usmein koi dikkat nahi thi. Overall, software ne kaam kiya par kuch hiccups ke saath, toh main mix feelings ke saath use kar raha tha.

    Angad ReddyNagaland, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Lost trying to find the right info, it was confusing

    I started looking around for the right software to help me set up a remote workflow, expecting an easy process. However, finding clear information about what exactly was included was quite frustrating. The main website had some basic pointers, but key details about how the calling tools worked and what training was available were hard to locate. I was mildly enthusiastic initially because the concept sounded promising, but navigating through different pages felt scattered with no clear guidance on how to proceed. It took a lot of clicking and backtracking to even understand the sign-up and payment process. I felt the database feature would be useful but couldn’t fully understand its integration before committing. It seemed like some automatic updates happened but I wasn’t sure how frequent or disruptive they might be. The telephonic support was mentioned but I didn’t get a chance to test it before purchase. Honestly, I hoped for a simpler preview or demo to see how everything would work. Despite the excitement, this experience left me a bit overwhelmed with too many unanswered questions, which dampened my enthusiasm about moving forward.

    Varsha VermaChandigarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Setup me missing tha continuous guidance

    Mujhe yeh samajhna tha ki kitna setup one-time hai aur kitna baar-baar karna padega. Signing-up aur initial training okay thi, par sales mein thoda zyada clarity honi chahiye thi. Database setup karne ke baad mujhe lag raha tha ki calling tools ki configuration har mahine update karni padegi lekin yeh process clear nahi tha jab maine sales team se baat ki. Payment aur invoice process smooth tha, par ongoing support ya training update kaise milenge, yeh confuse kar raha tha. Software ki updates automatic hone wali hain, but mujhe ye clear nahi tha ki update ke baad apne workflow mein kya changes aayenge. Overall, value serve to some extent kiya, par continuous monitoring ya coaching included nahi lagti, jo ki mere liye important tha. Agar yeh sales aur pre-purchase information thodi detailed hoti, toh shayad main better plan kar sakta tha. Yun kehta hoon ki basic features toh chal rahe hain, par support system mein thodi kami dikhi aur mein expect kar raha tha ki mujhe zyada hand-holding milegi setup ke time pe.

    Ashok RaiTelangana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    didnt get the hang of it, need help next time too

    Honestly, the moment it didnt click for me was during the initial sign-up. The info seemed simple enough but as I went through the onboarding, every step felt like I was missing something. The dialer setup was confusing and the database feature looked complicated. I tried to follow the training but the order in which things came didnt connect well with what I expected. The invoices and payment parts were clear but using the software itself was frustrating. I kept needing to call support and still had to ask basic questions. So if I go for this again, which I might cause of the features, I will definitely need help again. Sometimes it felt like instructions were given in a rush or just too broad, not enough detail for practical use. Overall, it just didnt fall into place for me easily and left me a bit stuck at different steps.

    Ashok SinhaHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    kisi ke liye thik, par sabko suit nahi karega

    Maine expect kiya tha ki sign-up aur initial setup jaldi ho jayega, lekin process kuch lamba chala. Sales ke pre-purchase training acchi thi par actual software access lene mein der hui, jisse mera kaam ruk gaya thoda. Dialer aur database features theek hain, lekin unka setup complex hai, joh beginners ke liye frustrating ho sakta hai. Jo log thoda technical hain aur time dedicate kar sakte hain, unke liye ye software sahi hai. Par agar koi jaldi shuru karna chahta hai without much wait ya hassle, toh shayad ye option suit nahi karega unke liye. Clear invoicing achhi thi, ek positive point tha zaroor.

    Avani Mayank SinhaDelhi, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Pehle ke tools se alag, par kuch cheezein surprising thi

    WFHI ki sales process aur pre-purchase experience pehle jo maine dekha unse thoda alag laga. Sabse pehle sign-up ka flow kaafi easy aur straightforward tha, jo mujhe achha laga, kyunki pehle kuch products mein yeh hissa confusing hota tha. Fir training ke baare mein jab pata chala, toh thoda elaborate laga compared to dusre options, jiska matlab tha ki time lene wala hai par quality samajh aati thi. Dialer aur database ke baare mein jitni information sales mein mili, wo thodi surprising thi, kaafi detailed thi jo kisi aur jagah theek nahi mili thi. Lekin ek cheez jo mujhe thodi ajeeb lagi, wo yeh ki invoice aur payment ka process expected se thoda slow tha signing ke baad. Overall, sales phase se le kar pre-purchase tak ka journey kuch new learnings de raha tha, but kuch unexpected moments bhi the. Isi liye 4 stars better suited hai.

    Preeti DatarWest Bengal, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    worked hours mein thoda fit nahi hua

    The sales aur pre-purchase phase mein mujhe lagta hai ki training sessions aur software explanations bilkul standard the par jo working hours wo consider karte hain, wo mere actual hours ke saath perfectly align nahi the. Mera din thoda flexible hai aur kabhi kabhi main late night ya early morning kaam karti hoon, aur support hours ya training schedules ussi hisaab se set nahi the. Software ke kuch features acche hain jaise database handling aur automatic updates, jinse kaafi faayda hua, par mujhe lagta hai ki agar in timings ko thoda adjust kiya jaye toh zyada user friendly banega. Sign up and payment process main smooth thi but kabhi kabhi mujhe call tools ke dauraan thodi der wait karni padti thi. Overall, it was okay par thodi aur flexibility beneficial hoti mere liye.

    Shobha Sarika VarmaMaharashtra, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    setup mein thoda clarity miss hui

    Maine software ko use karna shuru kiya aur sales wale process mein sab kuch thik tha, par mujhe lagta hai ki setup mein ek specific moment par clarity thodi kami thi. Jab dialer aur database ko configure karne ki baari aayi, toh kaafi cheezein ek saath samajhni padhi bina kisi proper breakdown ke. Training ne toh basics cover kiye they, lekin ye nahi bataya gaya ki kaunsi cheezein ek baar karni hain aur kaunsi regular update ki zarurat hogi. Mujhe lagta hai ki agar yeh baat clear hoti toh me setup ko smoothly handle karta. Uske alawa, sign-up aur invoicing process to seedha tha, aur ye sab basic steps toh ek baar karne wale hi hote hain, par baad mein ongoing maintenance ko lekar confusion reh gaya. Overall, background mein support available tha par thoda aur guidance chahiye tha for differentiating one-off setup se ongoing tasks, toh main bolunga ki yeh missing tha. Phir bhi, last tak main software ko use karta raha aur contact karta raha jab zarurat thi.

    Aman PawarManipur, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Missing clarity in the early stages

    When I first signed up and began to explore the WFHI software, I realized quite early that there was a lot I had to figure out on my own. The sales materials gave a general overview, but they didn’t clearly explain some essential details about the dialer and database features I was eager to use. It felt a bit like trial and error, especially during the onboarding flow where certain steps weren't clearly guided. On the positive side, the calling tool did work smoothly once I set it up correctly, and automatic updates kept the software running without issue. Still, a little more upfront explanation would have saved me time and reduced confusion in those initial days.

    Anushka GillBihar, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy