3 out of 53 of 5Verified purchaseSales and pre-purchase
Missing clarity in the early stages
When I first signed up and began to explore the WFHI software, I realized quite early that there was a lot I had to figure out on my own. The sales materials gave a general overview, but they didn’t clearly explain some essential details about the dialer and database features I was eager to use. It felt a bit like trial and error, especially during the onboarding flow where certain steps weren't clearly guided. On the positive side, the calling tool did work smoothly once I set it up correctly, and automatic updates kept the software running without issue. Still, a little more upfront explanation would have saved me time and reduced confusion in those initial days.