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WFHI review

Setup me missing tha continuous guidance

2 out of 52 of 5Verified customerSales and pre-purchase

Setup me missing tha continuous guidance

Mujhe yeh samajhna tha ki kitna setup one-time hai aur kitna baar-baar karna padega. Signing-up aur initial training okay thi, par sales mein thoda zyada clarity honi chahiye thi. Database setup karne ke baad mujhe lag raha tha ki calling tools ki configuration har mahine update karni padegi lekin yeh process clear nahi tha jab maine sales team se baat ki. Payment aur invoice process smooth tha, par ongoing support ya training update kaise milenge, yeh confuse kar raha tha. Software ki updates automatic hone wali hain, but mujhe ye clear nahi tha ki update ke baad apne workflow mein kya changes aayenge. Overall, value serve to some extent kiya, par continuous monitoring ya coaching included nahi lagti, jo ki mere liye important tha. Agar yeh sales aur pre-purchase information thodi detailed hoti, toh shayad main better plan kar sakta tha. Yun kehta hoon ki basic features toh chal rahe hain, par support system mein thodi kami dikhi aur mein expect kar raha tha ki mujhe zyada hand-holding milegi setup ke time pe.

Ashok RaiTelangana, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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