Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,691 published WFHI Reviews.

2,90,813 of 3,87,691 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,941 matching

Back to the start of the list
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    achhe aur bure dono side the in training process

    Mai expect karti thi ki training smooth ho aur onboarding aise ho jaise software ka use karna hai. Lekin sach kahun toh mera experience thoda mixed raha. Jo training ka content tha wo clearly samajhne me thoda mushkil tha kabhi kabhi aur mai baar baar help lene ki zarurat feel kar rahi thi. Koi important cheezein jo main sochti thi training me cover hongi wo adhuri lagi mujhe. On the other hand, automatic updates thode useful the, unhone software me naye features add kiye jo kaam me aaye. Support team se phone par baat karna easy tha, par kabhi kabhi unke responses slow lagte the. Mujhe lagta hai ki jo dialer aur database features hain wo acche hain par unka clear explanation training me nahi mila. Sign-up aur payment process bina confusion ke hua, wo achha tha. Overall, poora experience mere liye thoda frustrating hua jahan good cheezein thi par mai fir bhi baar-baar dobara help ki demand karegi jab mai software ko dubara use karungi. Ye kafi disappoint karne wala tha kyunki mai sochti thi ki training se sab clear ho jayega. But fir bhi, kuch features use karna reasonably asaan tha so usme thodi khushi hui.

    Upasana ChatterjeeAssam, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Explaining things took a lot longer than I expected

    I found the training and onboarding process very frustrating because the instructions were not clear at all. It felt like every step required me to guess what to do next, and the explanations often left me more confused. I spent a significant amount of time trying to understand basic software functions that should have been straightforward. The dialer setup instructions were especially vague, causing repeated mistakes. Despite calling support, I still felt lost because the information was not detailed enough. Even managing the database or understanding automatic updates was difficult without clear guidance. Overall, the effort needed to get started was way beyond what I expected, and it made me question continuing with this software.

    Shubham JoshiOdisha, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training fit ho gaya meri working hours ke andar, thoda adjust zaruri tha

    Main initially thoda unsure thi ki training aur onboarding session mere din ke working hours mein kitne acche se fit honge. Jo timing diye gaye, unhone kabhi kabhi meri busy hours ke saath overlap kiya jo mujhe thoda distract kar raha tha. Par phir socha ki chalo main apne schedule ko thoda shift karungi chhoti der ke liye takki sessions attend kar saku. Overall session ka structure clear tha, lekin break ke baad kabhi thoda late start hota tha jisse lagta ki thoda aur punctuality ho toh better hota. Database aur dialer ka use karna training ke dauran thoda challenging tha initially, par use case samajhne ke baad main comfortable ho gai. Training ke materials aur easy navigation ne kaafi madad ki, lekin main bhi apne free time mein practice karti thi taaki kamzor points ko strong kar saku. Unki automatic updates bina kisi dikkat ke chalti rahi, jo mujhe laga ki workflow ko disrupt nahi karta. Telephonic support kabhi zarurat par mila aur wo bhi kaafi flexible time mein. Infection mein, thoda sa compromise karte hue, ye training sessions meri daily working hours mein fit ho gaye. Main expect karti hoon ki agle baar thoda aur streamline hoke milenge, par abhi bhi ye system mere liye kaafi helping raha ho sakta hai.

    Urmila AgarwalMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training and onboarding process felt moderately balanced

    Having used several other platforms before, I found the training offered by WFHI to be somewhat average in comparison. The onboarding flow was clearly laid out, and it was easy to sign up and start navigating the software base. One positive was that the training materials were structured and easy to follow, which made getting accustomed to the dialer and database functionalities less intimidating than I had anticipated. However, I missed some in-depth explanations about integration with other remote workflow tools I typically use. The calls and database features appeared reliable for daily tasks, although some updates introduced minor interface shifts that required adjustments during ongoing work. Support via telephone was available, but the response time occasionally lagged, causing slight delays in getting clarifications. The payment and invoicing system worked satisfactorily with smooth transactions, matching the hours I was able to dedicate to the software. Overall, this experience gave me an impression of a functional but not outstanding onboarding delivery. I would consider using this training again but hope for more proactive support and detailed coverage of advanced functionalities in the future.

    Vinita AggarwalNagaland, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    When I first signed up for the WFHI training, I was hoping the entire onboarding would be rather han

    When I first signed up for the WFHI training, I was hoping the entire onboarding would be rather hands-on and paced at a steady speed. The training itself was quite thorough and offered some useful insights into handling the database and other tools, which met my expectations fairly well. However, the onboarding experience felt a bit rushed, with some details about the dialer and automatic updates missing in the initial sessions. This discrepancy made me feel like I had to fill in some gaps on my own after the training wrapped up. On the positive side, the online resources provided later helped me sort out those missing explanations, so I wouldn’t say the overall experience was bad. I'd probably describe it to a friend as decent but not completely aligned with what I initially imagined.

    Arun MalikLakshadweep, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Kabhi bhi onboarding ka flow mere liye sahi nahi tha

    Main training aur onboarding steps ko samajhne ki koshish karti thi, par sab kuch aisa tha ki kabhi bhi woh steps logically arranged nahin lage. Har stage par mujhe lagta ki main pehle ke step ko sahi tarah se complete nahin kar paayi thi, kyunki agla step unclearly explained tha. Dialer setting aur database setup ka combination jyada complex tha bina proper guidance ke, aur jo training thi woh bhi kabhi smooth flow mein nahin thi. Mujhe baar baar lagta raha ki ye onboarding mere liye kabhi click nahin karegi, aur isi wajah se frustration badhta gaya jab main apne kaam ko aage badhane mein hinder hui.

    Khushbu SarkarDelhi, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training easy thi par daily use me thodi dikkatein aayi

    Training sessions kaafi straightforward the aur initial onboarding me jyada confusion nahi hui, isiliye main khush tha ki main jaldi software samajh sakta hoon. Lekin jab main daily use kar raha tha, toh kuch features jaise calling tools kabhi kabhi slow respond karte the, jo frustrating tha. Database update automatically hoti rahi, jo acha experience tha kyunki mujhe manual changes nahi karne pade. Support se baat karni padi par response average tha. Payment aur invoicing system theek tha, koi badi problem nahi aayi. Mera overall experience mixed tha; training smooth thi par day-to-day software operation me thoda patience chahiye.

    Satish VasudevanWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Onboarding kaafi challenging raha, shayad dobara try nahi karungi

    Training aur onboarding process ke dauran mujhe jyadatar cheezein khud samajhni padi, aur yeh qarib deti hoon ki shayad mein phir se nahi karungi. Guide karne wale resources itne clear nahi the aur support team se baat karne par bhi mujhe lagatar wahi samajhna tha ki software kaise kaam karta hai. Dialer aur database set up karwat samay mujhe kaafi baar rukna pada aur sochna pada ki agla step kya hoga. Automatic updates bhi kabhi haar bar thik kaam nahi karte the, jis se workflow rukta tha. Payment aur invoicing system theek tha, par mujhe jyada madad nahi mili. Training ke through samajhne mein zyada waqt laga aur technical baatein thodi confusing thi. Is liye mujhe lagta hai ki agli bar shayad mujhe koi aur option dekhna padega, kyunki yeh experience mujhe utna acha nahi laga.

    Rekha Pritam TandonGoa, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training matched expectations but a few small gaps showed

    Before starting the training, I had a general idea of what to expect, and overall, the actual experience aligned well with those expectations. The sessions covered the fundamental features of the WFHI software comprehensively, and the stepwise instructions made things easy to follow. However, some of the more advanced functions, especially relating to the dialer and database integration, were only briefly touched upon. This left me feeling I might need to explore them on my own later for better understanding. The onboarding guide was useful, but sometimes a bit too high-level for day-to-day practical use. Despite that, the automatic updates kept the software running smoothly without interrupting the learning process, which I found convenient. While the support was responsive when I did reach out, I usually felt the need to interpret some answers rather than receiving perfect clarity. All in all, the training did meet my initial expectations, though just shy of being fully comprehensive. It gave me a good working knowledge but also showed where I might have to put in some self-directed effort.

    Nilesh IyengarJharkhand, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training timing didn't fit my actual working hours

    I’m rating this based on the fact the training sessions were organized mostly during office hours, which did not align well with my actual work schedule. I had to adjust my own tasks to attend, losing some productivity. The onboarding flow itself was clear, but the timing of webinars and live training modules was not flexible. Because I work remotely and start early or finish late, these sessions often fell inconveniently. Recordings were available but did not fully replace real-time interaction. I also found that the software updates introduced features I was not trained for immediately, which meant I had to spend extra time figuring things out on my own. Although the training content seemed relevant, the scheduling left much to be desired, especially for those who cannot participate during standard working hours. I would have appreciated more asynchronous options that fit better with diverse time zones and personal routines. Overall, the timing mismatch was a real problem affecting my ability to absorb the training well.

    Renuka BansalGoa, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy