Training and onboarding process felt moderately balanced
Having used several other platforms before, I found the training offered by WFHI to be somewhat average in comparison. The onboarding flow was clearly laid out, and it was easy to sign up and start navigating the software base. One positive was that the training materials were structured and easy to follow, which made getting accustomed to the dialer and database functionalities less intimidating than I had anticipated. However, I missed some in-depth explanations about integration with other remote workflow tools I typically use. The calls and database features appeared reliable for daily tasks, although some updates introduced minor interface shifts that required adjustments during ongoing work. Support via telephone was available, but the response time occasionally lagged, causing slight delays in getting clarifications. The payment and invoicing system worked satisfactorily with smooth transactions, matching the hours I was able to dedicate to the software. Overall, this experience gave me an impression of a functional but not outstanding onboarding delivery. I would consider using this training again but hope for more proactive support and detailed coverage of advanced functionalities in the future.