Disappointed with how hard it was to find the info I needed
I had a really bad time trying to navigate through their sales and pre-purchase info. The website didn’t make things clearer and the database to look up features was a mess. I just wanted to figure out if the software suited my workflow hours and the dialer worked smoothly, but everything felt buried. Even when I tried the training overview, it was vague. When I needed help, the support wasn’t reachable promptly. It really felt like a wasted effort because I couldn’t get a clear idea. I’m frustrated it didn’t do the job of helping me understand what I would actually get from the software or the onboarding process.