A bit lost because of unclear info
I felt quite overwhelmed because I had to figure out a lot on my own before making the purchase. The initial sign-up gave some basic instructions, but when I started accessing the training and software features, many things were not clearly explained. For instance, I had to guess how the dialer would sync with my existing database, and no one proactively guided me through those steps. Even the invoicing system was not fully transparent upfront, so I was unsure about when and how payments needed to be made. The telephonic support was okay when I finally called, but I wish there had been more detailed onboarding for new users. It seemed like I had to piece everything together by trial and error, which was frustrating and made me doubt whether it was worth it.