Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,218 published WFHI Reviews.

2,91,935 of 3,89,218 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,89,218 published

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseSupport and communication

    Honestly, I won’t try this again

    Man, I thought starting up with this software would be hassle-free, but the whole process dragged on forever. I signed up and expected to be dialing and managing calls in a day or two, but the onboarding just didn’t kick off properly. Support took ages to respond each time I reached out, and when they did, the answers were vague. The training materials felt scattered too. I kept wondering if it was me missing something or just the platform being complicated. The dialer wasn't working reliably either, so even when I was ready, nothing went smoothly. It’s really frustrating when you invest time and still can’t get basic things working. I’d say for anyone looking to get started fast, this might not be your best bet. Honestly, I won’t try this again.

    Asif DeshmukhLadakh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Not suitable for beginners expecting simple setup

    Based on my experience, I wouldn’t recommend this software for someone who expects a very straightforward setup with minimal technical knowledge. The sign-up process was as expected, simple enough, and the payment invoicing was clear. However, the training assumed a baseline familiarity with workflow software which I did not have, making it challenging to follow. The calling tools require some patience to properly configure, and the database management feature was more complex than anticipated. Telephonic support was limited in its capacity to resolve advanced questions promptly. Despite the automatic updates, which I appreciated, the overall experience felt frustrating because it did not match my expectations of simplicity. This product would be better suited for those with some prior experience who can invest time learning rather than beginners seeking quick onboarding.

    Keerthi ChaturvediTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Overall thoda mixed laga sab kuch

    Maine sales aur pre-purchase process ko lekar thoda confused feel kiya tha initially. Software ka demo toh theek tha, call flow ko samajhna thoda mushkil hua, especially jab dialer setup kar raha tha. Par training session mein jo log the, unhone patience se explain kiya, jo confidence deta tha. Lekin kuch tools jaise ki database feature, usme integration mein thodi dikkat aayi, jo jaldi solve nahi hui. Automatic updates acche hain, par unke baad bhi mujhe kuch guzari karni padi support se, jisme thoda wait bhi hua. Sign-up aur payment process straightforward raha, par invoice clarity mein thoda aur improvement chahiye tha. Overall toh ye system chalne layak zarur hai, bas shayad beginners ke liye thoda itna sa struggle rahega. Toh khud try karna padega, par guide aur tools dono acche hain baaki.

    Hemant KothariAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSoftware and access

    I had a set of expectations based on the demo I saw, and I must say the software did align with most

    I had a set of expectations based on the demo I saw, and I must say the software did align with most of them. It is user-friendly and integrates well with other tools. My only critique would be that some features took longer to get used to than I anticipated, but overall, it feels like a good fit for my needs.

    Suresh NaikChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Surprising day-to-day consistency in the onboarding and training

    When I first started using the software and dialer, there were a few hiccups with automatic updates and some minor bugs in the call database feature. I noticed occasional lag during calls, which was unexpected given the initial smooth onboarding. But those issues settled down after a few days, and then I was able to get on with my workflow without distractions. The telephonic support turned out to be pretty helpful when I reached out, and the training sessions made a difference in how confident I felt managing everything. What surprised me was how stable and well-behaved the platform became once the routine set in, which really helped keep productivity up.

    Dhruv BanerjeeLakshadweep, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSoftware and access

    It took too much time to find anything

    Finding what I needed in your software was really frustrating. I felt like I was searching for a needle in a haystack, and it ended up being a waste of time. I expected a more straightforward layout, but it was so cluttered and confusing. I just couldn't get it to work for me at all.

    Vikram JainTripura, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training Went Smooth but a Glitch Slowed Us Down

    I found the training program overall quite helpful as it guided me through all the main features of the software, especially the onboarding flow which was structured clearly. The trainers explained the telephonic support setup methodically, and it made me comfortable using it by myself. However, during one of the initial live sessions, there was a technical issue with the dialer integration that took longer than I expected to resolve. It disrupted the flow slightly and made me feel a bit uncertain for a brief period. Despite this hiccup, the update that automatically fixed the problem was prompt and efficient. The database tutorials also helped me understand how to organize my contacts effectively. I appreciated the warm but professional assistance from support over the phone; they listened carefully and didn't rush through the solutions. The invoicing and payment processes were also well-covered, which removed a lot of my initial worries about the administrative tasks. Overall, the training was useful and set me up nicely to use the software, though I wished the onboarding tech troubles hadn’t popped up at such a crucial moment. Still, I can see how these things are manageable with the steady support they provide.

    Arjun VasudevanAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Easy to tell friends: onboarding was smooth and quick

    I found the training and onboarding process surprisingly efficient. Unlike other platforms where waiting around or repeated explanations are common, here everything moved along pretty smoothly. The training sessions were concise, which kept me engaged, and the explanations felt fresh without unnecessary repetition. I was able to set up the software, including the calling tools and database features, without feeling stuck or frustrated. The automatic updates rolled in seamlessly, so I never had to worry about missing out on new features. Calling support was easy to access but not something I needed excessively, which felt like a good sign of a user-friendly system. Overall, I’d just tell my friends that getting started was hassle-free and the training didn’t drag on forever. It made the whole remote workflow setup feel manageable and actually enjoyable from the beginning.

    Renuka Ramesh AhujaTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSoftware and access

    the one part they didn’t match was the access speed

    Compared to software I used before, this one seemed lacking in one major aspect: the speed of access and navigation. When using the dialer and database, every time I tried to switch between tabs or access certain features, the lag was quite noticeable. Unlike my previous experience where everything was near instant, this software had delays that disrupted my flow. The labels and interface components seemed fine logically, but the slow response really stood out. Training was available but couldn’t fix the fundamental slowness. Calls sometimes cut off or froze which never happened earlier. Signing up and paying were straightforward but didn’t make up for what I needed in performance. Even the telephonic support confirmed they were aware but suggested waiting for future automatic updates to improve the speed. Overall, the slow access overshadowed the positive parts that theoretically should have worked well. This difference in responsiveness stood apart among the software I normally use and it was frustrating to adapt to waiting for each function to load fully before proceeding with my tasks.

    Ritu BanerjeeKarnataka, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerBilling and payments

    Not really for those expecting everything smooth in billing

    To be honest, I thought the billing system would be more straightforward, but it wasn’t quite what I expected. The invoicing sometimes felt a bit off compared to what was promised upfront. Payment confirmations lagged and it didn’t really suit me since I like everything to flow without hiccups. If you’re cool with a system that has occasional delays and minor confusions in tracking payments, then it might work for you. But if you expect something more seamless and predictable, I wouldn’t recommend this setup. It’s okay for casual use but not for people who want super smooth billing all the time.

    Vinay Anjali GoswamiAndhra Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy