Simple nahi, bas thodi si help mili
Main WFHI ke training aur onboarding ko lekar kaafi disappointed tha. Jab maine software start kiya, mujhe laga ki support log zyada responsive honge, par poora hafte tak main apne doubts lekar unko phone karta raha, lekin ya toh call cut hota tha ya wait time bahut zyada hota tha. Thoda patience rakha par jab response mila toh wo bhi adhoora tha aur mujhe phir bhi pura samajh nahi aaya ki calling tools ko kaise theek se use karoon. Training sessions me kuch basic points clear nahi kiye gaye, aur wo jo sikhaaya gaya tha usme bhi practical application se alag tha. Onboarding process mein lagta hai koi focus nahi tha, sab kuch jaldbaazi me kar diya jaise wo apni taraf se bas complete karna chahte ho. Jo database feature hai iska use thoda complex lagta hai jab tak kisi ne dikhake na bataya, par usme thodi madad thi, kareeb theek laga. Par overall, main sochta hoon ki ye experience itna accha nahi tha jitna maine expect kiya tha, specially jab baat support ki ho. Jab tak ye log zyada helpful aur prompt nahi honge, mujhe lagta hai users ko dikkat hi hogi. Mujhe ekdum straight bolna hai toh training aur onboarding main improve karni hogi.