Training was helpful, but could be easier to navigate
I have to say the training and onboarding process with WFHI was generally positive. I found a lot of useful information to get started and the videos and written guides were detailed enough to help me learn the software. What surprised me was how quickly I got comfortable using the dialer and setting up the database for my contacts. However, sometimes while going through the modules, I felt a little lost trying to find the exact topic I needed because the layout wasn’t super intuitive. I ended up spending some extra time just clicking around to locate the specific training sections or tools. On the bright side, the automatic updates kept the system fresh with new features, which helped me discover new workflows without hassle. If I had to do the training again, I think I would, but I’d also hope they improve the navigation so it’s easier to find what you want straight away. Overall, it did what I needed and kept me engaged, but could be more streamlined to save some time during onboarding.