Helpful support made the difference
I was initially skeptical before purchase due to some glitches in the sign-up process, but overall it got sorted efficiently. The billing and invoicing were mostly smooth, except for a small hiccup when my invoice details didn't generate correctly. However, the telephonic support was responsive and helped clarify the issue quickly. The database feature works well for managing client contacts, and the calling tools are fairly straightforward. While the onboarding training could be a bit more detailed to avoid initial confusion, the software did the job suitably. I’m satisfied with how they handled the slip-ups and resolved them without much delay. Overall, it’s a sound package with minor areas for improvement, but I would recommend it for managing remote workflows effectively.