Setup mostly one-off but wasn’t a big deal
The setup process with WFHI’s sales and pre-purchase software was mostly a one-time effort rather than ongoing work. Signing up and filling out the initial forms took some time, but once that was done, the rest of the onboarding flow and training didn’t require much repeated input on my part. The calling tools and dialer were configured upfront and then mostly just maintained. The database feature was set up fairly quickly as well, with no need to constantly reconfigure it. Automatic updates were handled in the background and didn’t need my engagement. Payment and invoicing flowed on a regular cycle without needing to intervene. Telephonic support was available during setup but after the initial phase, I hardly had to call in again. So the most effort lay in the start, and then the software mostly ran itself relative to managing my remote workflow needs. If someone is looking for something that requires very little ongoing hassle after the beginning, this certainly fits that description. Honestly, the overall effort was manageable and not a big deal at all.