Reviews
See what people say about their experience with WFHI — positive, critical and everything in between.
Showing the last known data
Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.
4.0out of 5
Based on all 3,85,575 published WFHI Reviews.
2,89,278 of 3,85,575 reviews include a verification label.
Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.
Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.
69,289 matching
Pehle toh mujhe lag raha tha ki ye software thoda complicated hoga, par din bhar use karne par samjha ki actually daily kaise kaam karta hai. Kuch features thode tricky lage, lekin jab samjha toh achha laga. Overall, mujhe accha laga, but still kuch aur clarity ki zaroorat hai.
Honestly, I went into this hoping it would suit my somewhat irregular working hours, but it honestly didn’t fit at all. The sales process and pre-purchase info didn’t clearly indicate how fixed the timings for training and updates were, so I was disappointed. I found myself unable to engage properly because the software access windows clashed with my actual availability. I also was unsure if the invoicing and sign-up steps were going to be flexible, but they too seemed quite fixed and not really adjustable. I guess I’m just feeling frustrated because I kept trying to make it work with my schedule but it refused to accommodate it well. I’m not saying the software or training is bad, but for me personally, it’s not a good match. I have to say flat out, it wasn’t suitable for my style of work hours.
Before purchasing, I reached out with a few questions about software capabilities and onboarding. The responses came back quickly, almost faster than I expected. This made the whole sales experience simple and less stressful. There wasn’t any delay or long wait for clarifications. In fact, it felt like the team was ready to assist at all times. The clarity in communication was impressive as well — no confusing jargon or vague answers. It really helped me decide confidently without any lingering doubts. They kept things straightforward and addressed my concerns promptly, which I didn't think would happen so smoothly. Overall, the quick and precise replies were the biggest positive takeaway here. Honestly, I haven’t seen this kind of responsiveness so early in a sales process before, so it was a pleasant surprise and definitely something I appreciated. Makes the whole pre-purchase hassle much easier to deal with.
Maine jab WFHI ke software aur training ke baare mein pehli baar socha, toh mujhe laga ki sab kuch clear milega. Lekin pre-purchase communication bilkul bhi transparent nahi thi. Jo sales team ne bataya, usme bahut confusion thi, aur mujhe baar baar wahi cheezein repeat karni pad rahi thi. Software kya karta hai, training mein kya milega, payment options kya hain – ye sab clear karne ke bajay mujhe lagta tha ki unhone mujhe jaldi se enrol karne pe push kiya. Phone par baat bhi incomplete thi, matlab mujhe engineer ya training ka idea samajh nahi aaya jaisa maine expect kiya tha. Har baar mujhe apne doubts ko khud se find out karna padta tha, aur woh process mujhe frustrating lag raha tha. Invoicing aur payment ka process bhi itna smooth nahi tha; kaafi unclear instructions di gayi thi. Overall experience itna acha nahi raha, mainly kyunki sales mein clarity ki kami thi. Mujhe laga unko apni communication ko improve karna chahiye taaki naye customers ko tension na ho.
I found the sales and pre-purchase information to be quite useful overall, so I knew what the software and training would cover initially. However, when it came to actually understanding how the database features fit into my daily workflow and how the automatic updates might impact my setup, I had to invest quite a bit of time figuring most of that out on my own. The sign-up and invoicing process was somewhat straightforward, but nuances around payment options weren't clearly laid out. The pre-purchase communication did provide a general overview, and the telephonic support was helpful when I reached out, but some really critical details about the training progression and dialing tool behavior day to day were not immediately clear and took me time to grasp. That said, once I adapted, I felt more comfortable, but I wish the upfront info had been deeper in those specific areas for a smoother start.
Signing up was straightforward and the invoicing process was manageable, definitely the easy part. Lekin jab training start ki, tab mujhe laga ki software thoda complicated hai mere liye, especially dialer ke features barabar samajh nahi aaye. Calling tools theek-thaak chale, but the database integration itna smooth nahi laga. Jo main expect kar raha tha, uske hisaab se overall experience thoda below expectations tha. Automatic updates kabhi kabhi features change kar dete hain bina clearly bataaye, which creates confusion. Telephonic support milta hai but response time generally slow hota tha, which slows down kaam. Main chahta tha ki onboarding thoda zyada seamless ho, par thoda extra guidance chahiye tha. After the first week, mujhe laga software mein potential hai, par filhaal mera workflow uske saath perfectly suit nahi karta. Payment process convenient raha, par software ke usability issues ne mujhe disturbe kiya. Agar basic calling aur database management chahiye toh chalega, par agar advanced smooth workflow chahiye toh abhi ismein improvements honi chahiye.
The invoice and payment labels were straightforward and made it easy to see what I was being charged for. That part of the sales and pre-purchase process worked well and felt logical. However, I found the wording during training and onboarding a bit confusing. Some of the terms used to describe the calling tools and database updates weren't clearly defined, which led to some hesitation. It felt like there could have been more consistency in how features were labeled across different parts of the software. That said, the sign-up process was direct enough, and the telephonic support helped clarify some points, but overall the mix of clear and unclear labels made for a patchy experience. I think better alignment between product descriptions and training terminology would improve things a lot. So, the invoicing part was good but the later wording could use work to avoid confusion in the early days.
Maine jab yeh software use karna start kiya toh socha tha ki shayad thoda better hoga, kyunki maine pehle kuch aur platforms bhi dekhe the. Jo sign-up process tha, wo simple aur samajhne wala tha, jo mujhe pasand aaya. Uske baad jo training thi, wo thodi average lagi, na kuch zyada impressive, na bilkul bekaar. Database feature, jise main apni calls aur contacts manage karne ke liye istemal karti thi, wo thik-thak tha, but kabhi kabhi dialer mein kuch delays dikhte the. Billing aur payment system clear tha, par kabhi kabhi invoice details ko lekar confusion hoti thi. Training sessions se kuch help mili, par mujhe lagta hai ki thoda aur detail mein hota toh better tha. Support ke liye jab phone kiya toh response time kabhi fast tha toh kabhi slow. Main soch rahi thi ki kya main ise continue karungi, kyunki yeh software mere liye thoda mixed feelings ka reason ban gaya. Bas yehi kehna hai ki acha bhi hai, par poora perfect nahi.
Mujhe laga ki sab kuch achhe se samjhaya jayega lekin clarity bahut kam thi. Sales process mein bhi kahi baar repeat karna pada ki customer ko kya milega exactly aur invoice kaise banega. Jo thoda acha tha woh yeh ki sign-up ka step straightforward tha, easily complete ho gaya. Lekin baaki jo details di gayi thi software ke features ke baare mein, woh mujhe theek se samajh nahi aaye, kaafi confusion hui. Yeh sab mujhe thoda frustrating laga, kyunki main jaldi decision lena chahta tha lekin necessary cheezein clear nahi hui. Overall, yeh experience thoda bekar laga, specifically sales description mein clarity ki kami thi jo ki important hoti hai kisi bhi product ke liye.
Main kaafi satisfied hoon ki sales process mein software aur training ki jo details mila, woh generally kaafi clear thi. Unhone jo bhi queries mujhe thi, unpe achha response diya aur product ki functioning samjha di without any confusion. Lekin ek choti si dikkat yeh thi ki sales representative ne presentation thodi jaldi khatam kar di jisse mujhe lag raha tha ki main sab sawalon ka jawab nahi pooch payi. Thoda aur time hota toh shayad main aur specific features ke baare mein pooch paati. Sign-up aur payment ke process clearly explained the aur invoices timely mil rahi thi. Software ke automatic updates ko lekar bhi details di gayi thi, jisse mujhe confidence mila ki system maintain rahega. Overall, sales mein clarity thi, par thoda zyada discussion karne ka mauka milta toh perfect hota. Fir bhi main is service ko use karte rahungi aur shayad next time bhi inhi ko contact karungi.
If something needs resolving, use our complaints process. You can still leave a review as well.
Raise an issue →Positive or critical, you can share your experience with WFHI.
