Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,85,865 published WFHI Reviews.

2,89,491 of 3,85,865 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Billing and payments
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

79,146 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseBilling and payments

    invoicing stood out, rest was meh

    Compared to other software I’ve used, the invoicing process here was surprisingly clearer and more transparent. It was straightforward enough that I didn’t have to guess what charges were for or worry about hidden fees. That moment when I saw the first invoice was actually refreshing. For the rest of the experience, though, I can’t say I was overly impressed or disappointed. Setup and onboarding were okay but not remarkable. Automatic updates happened but I wasn’t always sure what changed or if those changes helped me. Calling tools did the job but felt a bit basic compared to other options out there. Support was decent but pretty standard, nothing that stood out. So overall I’m somewhere in the middle because invoicing was a bright spot but the rest was just sort of average, nothing that really made me excited about using the software.

    Prashant BarmanPunjab, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseBilling and payments

    Dobara bhi sign-up karungi, bas thoda slow tha payment process

    Main billing aur payments ka pura process samajhne ki koshish kar rahi thi jab main pehli baar sign-up karungi. Invoicing system jo tha woh mostly clear tha, lekin kabhi kabhi automatic updates thode confusing lage tasks ke beech mein. Payment gateway smoothly kaam karta tha par mujhe thoda patience rakhna padta tha jab invoice generate ho raha tha, wo thoda slow lagta tha. Training sessions ke dauran mujhe laga ki thodi aur clarity hoti toh aur confident feel karti main. Lekin overall, telephonic support zyada responsive aur helpful rahi, jisne mujhe doubts clear karne mein madad ki. Database features theek thaak fit hua mere daily workflow mein, aur main calls ke liye dialer bhi efficiently use kar pa rahi thi. To conclude, main dobara sign-up karungi kyunki ye tool mera kaam asaan karta hai, bas payment thoda fast hota toh experience aur smooth hota.

    Priya KelkarTripura, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerBilling and payments

    Billing mein pura kaam khud karna pada

    Mujhe sign-up karte waqt laga ki sab payment aur invoice clear ho jayega, par yahan to mujhe khud hi sab samajhna pada. Jo invoices generate hote hain, unka format thoda confusing tha, aur mujhe baar-baar customer support ko call karke poochna pada ki kaunse charges kis cheez ke hain. Automatic updates billing system ke upar koi farak nahi daalte the, matlab baar-baar mujhe manually check karna padta tha. Payment gateway se transaction to ho gaya, par confirmation ka notification milne mein der ho gayi, jiski wajah se mujhe doubt hua ki payment ho gaya ya nahi. Billing dashboard mein data thoda sparse tha, matlab main apne records ko track nahi kar pa rahi thi efficiently. Overall, mujhe laga ki paid software hone ke bawajood mujhe apni taraf se zyada kaam karna pada apne billing aur payments ko sahi karne ke liye. Jo training section tha, wahan bhi billing ke baare mein proper guidance kam mili, toh basically sab kuch khud hi dekhna pada. Ye experience thoda frustrating raha hamesha.

    Sonia BabuAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceBilling and payments

    Billing main itna confusion hua ke samajh nahi aaya

    Mujhe billing aur payment process kaafi frustrating laga WFHI mein. Jo invoices aayi wo clarity se nahi banti thi aur mujhe khud hi samajhna pada ki kis payment ka kya matlab hai. Support ko call kiya, but unse baat karne mein bhi baar baar explain karna padta tha ki main kya dekh rahi hoon. Payment confirmation ka system itna straightforward nahi tha, aur mujhe baar-baar invoice aur payment history check karni padti thi. Sign-up se lekar payment tak ka flow complex tha, aur mujhe apni taraf se kafi sochna pada ki kaise aage badhna hai with the automatic updates jo kabhi kabhi mujhe proper guide nahi karte payment side pe. I wish ke ye sab process thoda simple aur user-friendly hota, taaki hum bina itni jhanjhat ke bas apna kaam shuru kar pate. Abhi ke liye main thoda disappoint hoon ki mujhe itna kaam khud hi karna pada sirf billing samajhne ke liye.

    Avani Ashwin KrishnanAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseBilling and payments

    Billing process accha hai par beginners ke liye nahi

    Mujhe billing aur payments system kaafi different laga un cheezon se jo main pehle use karti thi. Yeh jo invoice aur payment process hai, woh simple aur straightforward hai, par thoda sa complex feel hua kyunki mujhe manual kaafi cheezein samajhni padti hain without koi extra guidance. Pehle ke software mein sab kuch automatic hota tha, yahan thoda zyada aapko khud se kaam karna padta hai payment part ke liye. Par agar aap experienced ho aur thoda billing process samajh lo toh yeh system kaafi accha hai. Jo log beginners hain ya jinki time nahi hai billing samajhne ke liye, shayad unke liye yeh jyada easy nahi hoga. Mujhe toh lagta hai ki training ke aspects ko aur thorough karna chahiye invoicing ke liye, taaki easily handle kar saken woh log jo naye hain remote workflow software mein. Overall, agar aap familiar ho billing ke systems ke saath toh, definitely use karna chahiye WFHI ka billing aur payments feature.

    Anagha ShenoyRajasthan, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseBilling and payments

    Billing process mein transparency ki kami thi

    Main billing aur payment system ko lekar kaafi confused thi throughout. Invoice clear hone ki ummeed thi, par mujhe lag raha tha ki details mein transparency kami thi. Har baar jab naya update ya feature add hota toh alag se charges samajh nahi aate the. Support team se baat karne ki koshish ki, par confidence bilkul nahi hua ki sab kuch sahi tarah se handle ho raha hai. Jab tak sab clear na ho, mai aage badhne ke liye confident nahi rahoongi. Jo information invoice pe thi, woh adhuri lagti thi aur mujhe baar baar check karna pad raha tha ke kya payment process sahi hai. Ye sab jaldi clear nahi hua toh feedback dena zaroori lagta hai ki billing system mein improvement honi chahiye, tabhi log trust kar payenge.

    Gowri RautSikkim, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseBilling and payments

    Not for beginners or anyone who wants a smooth billing experience

    Honestly, the billing and payment process using WFHI was more work on my part than I expected. I thought after sign-up it would be straightforward, but I ended up figuring out a lot of the invoicing details myself without much hand-holding or clear guidance in-app. The automatic updates didn’t clarify the billing cycle or payment dates as much as I'd hoped, so I had to stay on top of emails and reminders. I will say that the invoicing format was decent enough, and payments did go through smoothly once I set everything up correctly. However, if you want a hassle-free system with clear upfront instructions, this might not suit you well. It felt like I was managing extra processes beyond just the software’s main use. For those who prefer an intuitive, self-explanatory billing flow with least manual work, WFHI’s current payment setup will likely be frustrating rather than helpful.

    Kabir Nikhil GroverTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceBilling and payments

    Billing clear but procedural delays not ideal

    My experience with the billing and payment process through WFHI was generally quite good, yet not without some drawbacks. The invoicing itself was clear and comprehensive, making it easy to understand what I was being charged for without confusion. Setting up the payment methods was straightforward, and once I was through that, the system processed everything reliably. However, I did notice somewhat of a repetition in the steps required to confirm payment details which led to some unnecessary delays on multiple occasions. This caused a minor frustration as I had to wait longer than expected before accessing new features after paying. Additionally, some of the automated update notifications seemed to cause pauses in workflow while I confirmed charges were correct. Although not a major problem, these procedural repetitions slightly marred an otherwise smooth transactional experience. I would recommend that the company consider streamlining payment confirmations in future updates. Still, the core functionality works well, and the staff handling support calls were professional in their assistance when I reached out with queries.

    Abhijit DamleGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerBilling and payments

    Billing: Worked fine but a glitch disrupted things

    When I first received the invoice, the details matched what I expected and the payment process was fairly straightforward. However, an error occurred during the transaction that prevented immediate confirmation. Customer support was reachable by phone and responded promptly, which helped resolve the issue. Still, the experience was stressful as the payment delay affected my use of the software initially. Subsequent automatic updates didn’t cause issues, but I would have preferred a smoother payment experience. The system did notify me promptly about the issue, so that was helpful. Overall, the mix of a well-handled billing system and an inconvenient glitch made the process only moderately satisfactory.

    Sankalp BhandariGoa, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerBilling and payments

    Satisfied overall but billing sequence felt off

    I found the billing and payment process generally clear but somewhat out of order. Although the invoices were detailed, the sequence of steps I was expected to follow could have been more logical. For example, receiving payment confirmation before having clear instructions on the next action was confusing. The online portal’s layout could have been slightly better to help navigate between sign-up, invoicing, and payment. Despite these minor difficulties, the system did work once I figured out the workflow. It would be beneficial if WFHI reviewed the ordering of the billing steps to avoid such confusion for future customers.

    Nandini LalNagaland, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy