1 out of 51 of 5Verified purchaseBilling and payments
Billing process mein transparency ki kami thi
Main billing aur payment system ko lekar kaafi confused thi throughout. Invoice clear hone ki ummeed thi, par mujhe lag raha tha ki details mein transparency kami thi. Har baar jab naya update ya feature add hota toh alag se charges samajh nahi aate the. Support team se baat karne ki koshish ki, par confidence bilkul nahi hua ki sab kuch sahi tarah se handle ho raha hai. Jab tak sab clear na ho, mai aage badhne ke liye confident nahi rahoongi. Jo information invoice pe thi, woh adhuri lagti thi aur mujhe baar baar check karna pad raha tha ke kya payment process sahi hai. Ye sab jaldi clear nahi hua toh feedback dena zaroori lagta hai ki billing system mein improvement honi chahiye, tabhi log trust kar payenge.