Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,157 published WFHI Reviews.

2,91,895 of 3,89,157 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,89,157 published

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Labeling aur wording samajh mein nahi aaye, thoda confusing tha

    Mujhe training aur onboarding ke dauran sabse zyada dikkat wording and labels ke wajah se hui. Wo terms jo software mein diye gaye the, wo mera confusion barhane wale lagen. Jab main dialer aur calling tools ke instructions dekh raha tha, toh kuch terminology itni clear nahi thi ki main easily samajh sakun ki kya karna hai. Database setup ke terms bhi intuitive nahi lage, matlab jab steps follow karna shuru kiya, toh baar baar mujhe wapas jaakar samajhna padta tha ki yeh option kis kaam ka hai. Support se help maangi toh unhone achha samjhaya, par har baar ye confusion rehna thoda frustrating tha. Main baar-baar ussi cheez pe ruk raha tha, aur onboarding process smooth nahi chal raha tha. Jab tak main wording ka samajh nahi paata, tab tak mera learning curve slow tha. Ye ek obvious point tha jo mujhe lagta hai ki sabse zyada improve karna chahiye, tabhi training acche se kam karega.

    Sandeep UpadhyayMeghalaya, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSoftware and access

    It took me quite a while to figure out basic access and functions

    I’m still not entirely sure if I’ve figured out everything the software is supposed to do or how to fully access all the tools provided. From the start, even logging in and navigating the dashboard was not very intuitive. I had to spend several hours experimenting to guess where particular features like the dialer or database were hidden. There was some training material but honestly it left me wondering if I missed some steps. At times, I felt like I was working this out mostly on my own instead of being clearly guided. I am unsure if I’m using the software as it was designed or making workarounds. It’s possible if I spent even more time, I’d get better at handling it, but I was hoping for a more straightforward onboarding process. While some parts of the interface are understandable, overall it took much longer than I expected to get comfortable without constant trial and error. I wish there was more help to get me started faster because that might have saved hours. Now that I’ve spent enough time understanding it, it seems functional but that early period was quite confusing and slow. So the length of time I had to invest to navigate and figure out access was much more than I thought it should be.

    Dhruv Sneha GokhaleAssam, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSoftware and access

    Software access ka process thoda smooth feel hua

    Maine WFHI ka software access karna start kiya, aur overall mujhe lag raha hai ki mujhe agle baar bhi zaroor thoda bahut help ki zarurat padegi. Onboarding thoda quick tha, par mujhe software mein kaafi features samajhne padhe. Training thik thi, par jin parts mein dialer use karna tha, wahan mujhe thoda confuse feel hua tha. Database integration mere liye acha tha, kyunki mera kaam kaafi organized ho gaya. Payment aur sign-up process simple lag raha tha, jo mere liye plus point hai. Support team thoda busy lagti thi kabhi kabhi, toh main unse turant help nahi le paayi, isliye mujhe laga ki next time mujhe training phir se karwani padegi. Lekin software khud chalane mein acha result mila aur updates bhi automatically aa rahe the, jiski wajah se experience thoda improved hota raha. Toh overall, mujhe ye software pasand aaya aur main definitely soch rahi hoon ki agle baar main bhi iska use karungi, bas thoda aur familiar hone ke liye.

    Ramya VaidyaWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Haan, main ye fir se karunga

    Onboarding ki process thodi time-consuming lagi, par mujhe pata tha ki learning curve hai toh patience rakha. Aapne jo bhi cheezein sikhayi, unka revision acha hota raha, toh sum up kar ke sab kuch bilkul clear hua. Main keh sakta hoon ki agar mujhe ye experience repeat karna padta, toh main definitely karunga, bas thoda jaldi hota toh aur bhi acha hota.

    Ishaan KhannaAssam, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    I figured out the essentials by myself

    The onboarding and training process offered clear guidance only in parts. I ended up spending quite some time trying to piece together how the software handled call dialing and CRM updates. There were moments when the provided tutorials were helpful, but overall I felt I had to work out a good chunk by myself. After about a week of active use and tweaking, things started to flow more smoothly. The dialing tool's automation required more trial and error than I expected, and the database syncing setup was not as straightforward as advertised. Still, once the initial bumps were overcome, I had a functional workflow that suited my remote needs pretty well. The email and auto-update features kicked in without a hitch. My sense going in was that this onboarding was going to be hand-holding style, but instead, I found the self-navigation was pretty essential to get all features working best. Overall, it was manageable but not effortless or entirely guided.

    Prerna GillMeghalaya, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Training took way more time and patience than I expected

    I started the training hoping it would be straightforward, but honestly, I struggled a lot by the end. The onboarding materials were somewhat unclear, and at times I wasn’t really sure if I was following the right steps or missing something. I tried to grasp the new software and dialer tools, but it felt overwhelming. I ended up feeling quite unsure about whether I'd properly understood how to use the database feature and automatic updates. The telephonic support did help a bit, but I felt I had to put significant effort into reaching out multiple times, which drained my confidence. I even questioned whether I’d be able to manage making the most use of their setup by myself. So overall, it felt like a big effort with unclear payoff, and I wasn’t really confident by the time I finished the onboarding training.

    Anjali SinghalChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    I found the training and onboarding to be generally helpful, though it took me a bit longer than I h

    I found the training and onboarding to be generally helpful, though it took me a bit longer than I had initially expected to get fully comfortable with navigating the software. The modules were detailed, and I appreciated the searchable database of resources, which let me zero in on specific topics or functions easily. That said, sometimes it was not immediately clear where to find certain features without hopping between screens a few times. The onboarding flow might benefit from a little more streamlined guidance to reduce that time gap for new users. The dialer and calling tools integrated smoothly once I was set up, but figuring that out took some trial and error at first. Sign-up and the payment process were straightforward, with clear invoices and no delays. Overall, I feel this training was a useful introduction to the software's full capabilities and it has made me confident about using it going forward. My small reservation is only about the initial time investment needed, which was longer than my expectations but justified by the thoroughness of the content and the autonomy it provided later on. It feels like a system worth spending extra time with for the kind of work I intend to do.

    Sonia GehlotJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerBilling and payments

    Billing process matched my expectations consistently

    I approached the billing and payment system with balanced expectations based on my past experience with similar services. The sign-up was straightforward, and the invoicing arrived as anticipated without surprises. I found the payment interface easy to navigate, which reduced any stress about handling fees or deadlines. Automatic updates were well timed and didn’t interfere with any transactions. While the system did not provide extensive guidance on how to handle unusual billing scenarios, the telephonic support was responsive and clarified any concerns effectively. I appreciated receiving clear confirmations after each payment, something I consider crucial for peace of mind. All in all, the process aligned well with the standards I hoped WFHI would meet. This consistency makes me comfortable using their software and continuing with their offerings. It might not have had bells and whistles like some other platforms, but it delivered solid dependability in the payment aspects. I plan to keep using this service because the straightforward approach meets my needs without unnecessary complexity.

    Kanika NarayananKarnataka, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerBilling and payments

    Bill karne ka process shayad unke liye nahi jo confuse hona nahi chahte

    Billing aur payment system ki jo journey thi, wo mere liye thodi out-of-order lagi. Steps mein jo logical flow hona chahiye tha, usmein kuch confusion thi. Shuru mein sign-up karna tha, jo theek tha aur jaldi hua, par phir invoices aur payments ko samajhne mein dhire dhire main thoda confuse hota gaya. Training ke dauraan jo billing ke parts explain kiye the, wo thoda scattered lage, jaise ki bar-bar ek step pe wapas jana pad raha ho. Mujhe lagta hai ki agar koi insaan easily samajhna chahta hai stepwise order mein toh ye process thoda unke liye frustrating hai. Dialer aur calling tools ko use karne ke baad bhi, jab main payments aur billing ke next steps ko samajhne ki koshish karta, toh lagta ki har cheez clear nahi thi, iss wajah se thoda hesitate karna pada haste haste. Database feature ko bhi integrate karte waqt ki process thodi extra complex lag rahi thi. Payment invoice milne mein der nahi hui, par usko samajhna easy nahi tha. Mujhe lagta hai ki ye software shayad un logo ke liye zyada suited hai jo thoda adventure kar ke naya software samajhne ke liye ready rehte hain, lekin jo simplicity chahte hain unke liye thoda tough lagega ye sequence. Overall, mere liye billing cycle samajhna complicated tha aur steps ka flow clear nahi tha, toh jo beginners ya jinko simple chahiye wo yaan careful rehna chahiye.

    Sanjana ChopraArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Kuch naya nahi mila, old tools jaise laga

    Maine pahle bhi dusre remote workflow software use kiye hain, aur WFHI ka jo sales aur pre-purchase process tha, woh bada hi simple aur basic laga. Jo calling tools aur database ka demo diya gaya, usme kuch extra features honge is umeed mein tha, par lagta hai ki woh sab mujhe apne purane software mein milte rahe hain. Onboarding thoda complicated lag raha tha, aur mujhe actual me us software ki training mein woh clarity nahi mili jo main soch rahi thi. Sign-up aur invoices manage karna normal tha, par hamisha lagta tha ki thoda aur interactive aur user-friendly experience hona chahiye tha. Price aur payment process to clearly explained tha, usme koi problem nahi. Lekin overall comparison kare to, yeh software mujhe apne purane tools se convince nahi kar saka, kyunki kuch nayi ya khas baat missing thi jo main chahtee thi apne workflow ke liye.

    Anita MehtaRajasthan, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy