Training took way more time and patience than I expected
I started the training hoping it would be straightforward, but honestly, I struggled a lot by the end. The onboarding materials were somewhat unclear, and at times I wasn’t really sure if I was following the right steps or missing something. I tried to grasp the new software and dialer tools, but it felt overwhelming. I ended up feeling quite unsure about whether I'd properly understood how to use the database feature and automatic updates. The telephonic support did help a bit, but I felt I had to put significant effort into reaching out multiple times, which drained my confidence. I even questioned whether I’d be able to manage making the most use of their setup by myself. So overall, it felt like a big effort with unclear payoff, and I wasn’t really confident by the time I finished the onboarding training.