Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,113 published WFHI Reviews.

2,91,865 of 3,89,113 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,89,113 published

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Boht mushkil se start ho paya, much struggle

    Mujhe WFHI ka software lena tha aur socha tha easy hoga start karna, par waise nahi hua. Sign-up aur payment ke process mein boht time lag gaya, invoices samajhna bhi mushkil tha. Training karne ki koshish ki, par har baar kya na kya problem hoti rahi, kabhi dialer theek se kaam nahi karta tha, toh database feature confusing lagta tha. Support se baat ki, lekin unka response slow tha aur mujhe baar baar repeat karna padta tha apni problem, jo kaafi frustrating tha. Automatic updates ke time disruptions bhi hoti rahi, jo kaam ko delay karti thi. Ye sab mila ke mujhe laga ki ye sab manage karna meri taraf se boht effort mangta hai. Onboarding mein kafi wait karna pada, jaise ki kabhi apna software ready hi nahi hua. Total mila ke kaafi extra mehnat karni padi, jo shuru mein socha nahi tha. Bas, main itna hi kahungi ki shayad naye users ke liye ye process kaafi taxing ho sakta hai, specially agar kisi ko detailed guidance ki zarurat ho.

    Mansi Dinesh BabuNagaland, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSupport and communication

    Labels thode ajeeb lage, par help milti thi

    Main soch rahi thi jab main software ko use kar rahi thi, toh kuch cheezein aisi thi jo thodi ajeeb lage, especially jo wording aur labels diye gaye the. Kabhi dialer ke options ka matlab mujhe turant samajh nahi aata tha, aur database ke features ke naam bhi thode confusing lagte the, toh mein baar-baar sochti thi ki ye actually kis purpose ke liye hai. Par jab support ko call kiya, toh unhone patiently samjhaaya aur dheere dheere mujhe clarity mili. Itna keh sakti hoon ki agar thodi better labeling hoti toh experience aur smooth ho sakta tha, especially onboarding ke dauraan. Phir bhi overall support acchi mili, aur software ki functioning bhi theek thaak thi. So, shayad main thodi der mein zyada confident feel karungi jab labels ko thoda improve kar denge.

    Sanjana CherianAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    the steps were mostly good but i wish they included a checklist

    I really liked how simple the whole sign-up and payment process was initially. Everything felt like it just flowed well from one step to another, which honestly made the onboarding less daunting. The training was easy to understand and pretty hands-on, so you don't get stuck long figuring out how to use the calling tools or managing the database. It all felt designed to keep you moving forward without unnecessary delays. That said, I noticed something missing: a clear checklist or summary of what steps I’d completed and what I still needed to do. It would have helped me track my progress better and not worry if I forgot a step. Also, the invoicing part was quick, but I had to reread the instructions a couple of times because there was no quick visual cue that my payment was processed fully. Minor things like that could really make the whole experience even smoother. Nonetheless, automatic updates kept the software fresh without me lifting a finger, and the support line was easy to get through when needed. Overall, the sequence works well, just missing something simple like that checklist to keep it all perfectly organized.

    Karan NambiarDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerBilling and payments

    Payments aur billing clearly nahi samjha paya, kaam bandh hua

    Mujhe billing aur payment ke process samajhne mein kaafi dikkat hui, aur unfortunately iska asar mera pura workflow par pada. Jo details invoices mein di gayi woh mere liye confusing thi, aur manual explanations bhi zyada helpful nahi rahe. Jab maine support team ko phone kiya toh baat karne mein clarity ki kami thi, jisse mera doubt theek se clear nahi hua. Is wajah se mera onboarding process adhura reh gaya, aur main software ko use karne se reh gaya. Mujhe laga tha ki payment instructions transparent hongi, par yeh experience disappointing tha. Agar payment aur billing ka mechanism samajhna easy hota, toh main shayad aage badh sakta tha. Ab mujhe lagta hai ki wo simple aur clear communication ke bina yeh platform mere liye sahi option nahi raha.

    Lalit SenTripura, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSoftware and access

    More frustrating than useful

    I found the software quite difficult to fit into the actual hours I work. It seemed designed for a different schedule altogether, which made me struggle with access multiple times. While the database feature was decent and had some useful tools, it was overshadowed by restrictions that meant I couldn't fully customise it to my workflow. Signing up and invoicing were fairly straightforward, which I appreciated, but the calling tools kept timing out due to time zone mismatches. The telephonic support was the one saving grace: they were responsive even if they couldn't always fix every problem. Unfortunately, the automatic updates sometimes changed the interface unexpectedly, causing confusion. Overall, it felt like the whole setup wanted me to fit in with it, rather than adapting to how I actually work, which was quite off-putting and made me question whether it was worth continuing.

    Tara SridharanTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Expected smooth process, but thoda confusing tha

    Pehle main soch rahi thi ki sales waale log clear aur quick support denge jab main unse contact karungi, par actual mein thoda experience mix raha. Sign-up ke time pe sab instructions theek lage, aur software ka interface bhi samajhne layak tha. Lekin jab mai ne call kiya sales team ko, toh kabhi patience dikhaya toh kabhi lagta tha jaise unki baat sunne ka mann nahi hai. Jo main expect kar rahi thi, usme ek smooth pre-purchase guidance hota, par yaha thoda back and forth aur incomplete info bhi mila. Invoice generation accha tha, payment process baaki platforms se thoda faster mehsoos hua. Par sales ke saath communication thoda better ho sakta tha, jisse main confidently decide kar pati. Overall, software ki value jo promise ki thi, woh to milti thi, par sales interaction mein thoda inconsistency thi. Aisi jagah jahan aapko full clarity aur proactive help chahiye, waha shayad thoda disappointment hoga. Fir bhi, software trial versions samajhne mein aur apne workflow ke hisaab se set karne mein helpful raha.

    Saloni KapoorTelangana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSoftware and access

    Ideal for organized users but not for those wanting instant access

    My expectations were that the software sign-up and access process would be fairly immediate and intuitive, like clicking through and getting started right away. In reality, there was a sequence of steps to verify my information, set up account preferences, and integrate the database that took longer than expected. This made the onboarding feel a bit tedious for someone who just wanted to dive into using the calling tools and dialer. However, I can see that for users who prefer a more systematic, step-by-step setup with thorough invoicing details and priority assistance, this order is sensible and ensures nothing gets missed. People who want rapid access with minimal fuss might find the process slower than they prefer. For me, it was a tradeoff between proper verification and swift launch, and I appreciated the clarity but wish some steps were streamlined. So in summary, the software access protocol suits well-organized users but less so anyone needing to get started instantly.

    Prasad SinhaMizoram, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training ka ek part jo sabse alag tha

    Daily use mein training ka ek part bohot standout tha mere liye. Onboarding ne humesha mere foundation ko strong banaya, lekin jo calling tools the, unka integration aur unka daily effectiveness bahut impressive laga mujhe. Roz ke tasks mein jab dialer seamlessly kaam karta tha, toh ek confidence aata tha ki yeh system reliable hai aur phir mujhe baar-baar dubara sochna nahi padta about how to proceed. Training sessions ke repetitive practice parts thode tedious lage, par actual daily workflow pe jo effect pada woh positive tha. Ye cheez main suggest karunga ki agar continuous use karoge toh yeh focus wahi rahega jo sabse zyada maine appreciate kiya.

    Nishant Kirti NenePuducherry, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseBilling and payments

    Payment process bilkul alag tha, expect kiya tha fit hoga

    Yaar seriously mujhe laga tha ki payment system meri working hours ke hisaab se flexible hoga, par pata chala ki wahaan fixed timing ke hisaab se invoice generate hoti hai. Matlab main jitne hours actual mein use karti hoon software ka, uske hisaab se adjust karna mushkil lagta hai. Support ko bhi baar baar phone karne par lagta tha ki woh same baat dobara repeat kar rahe hain. Jab sign-up kiya tha toh laga ki sab transparent hoga par invoice mein woh chhoti chhoti cheezein add hoti hain jo samajh nahi aata. Matlab mera expectation tha ki billing clear hoga aur working hours ko easily fit karega, par yeh pura flow thoda complicated aur frustrating tha. Abhi main decide kar rahi hoon ki kya dobara subscribe karu ya nahi, kyunki waqt ke comparison mein yeh system mera way of working match nahi karta.

    Divya DevanWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseBilling and payments

    Hours worked didn't match processes

    I found the billing process somewhat unhelpful. It didn't really align with the actual hours I was working. The payment details were a bit hard to track and that left me dissatisfied.

    Deepika ChatterjeeArunachal Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy