More frustrating than useful
I found the software quite difficult to fit into the actual hours I work. It seemed designed for a different schedule altogether, which made me struggle with access multiple times. While the database feature was decent and had some useful tools, it was overshadowed by restrictions that meant I couldn't fully customise it to my workflow. Signing up and invoicing were fairly straightforward, which I appreciated, but the calling tools kept timing out due to time zone mismatches. The telephonic support was the one saving grace: they were responsive even if they couldn't always fix every problem. Unfortunately, the automatic updates sometimes changed the interface unexpectedly, causing confusion. Overall, it felt like the whole setup wanted me to fit in with it, rather than adapting to how I actually work, which was quite off-putting and made me question whether it was worth continuing.