Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,070 published WFHI Reviews.

2,91,833 of 3,89,070 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,89,070 published

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseSupport and communication

    Wo moment jab support bilkul clear hua

    Mujhe support lene me zyada dikkat nahi hui. Jab main call kiya toh repeating explanations thodi si thi, par zyada time wait nahi karna pada. Jo baaton ko samjhane ka tareeka tha, woh dheere-dheere samajh me aaya. Matlab pehle kuch confusion tha dialer settings ke baare me, par phone par support se baat karte karte woh sab clear ho gaya. Kabhi lagta tha ki shayad baar-baar wahi baat karwa rahe hain, lekin jo bhi assistance mila vo shaant aur effective tha. Overall experience itna kiya ki jab samajh me aaya, toh laga ki system sahi se kaam kar sakta hai bina zyada time kharab kiye hue.

    Ravi ShanbhagDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseBilling and payments

    I found the billing process quite frustrating. There were multiple issues with my payments not being

    I found the billing process quite frustrating. There were multiple issues with my payments not being processed correctly, which left me feeling confused and annoyed. Although the software itself seemed interesting, the billing aspect just didn’t work as I had hoped, making the entire experience quite disappointing.

    Tanvi GuptaAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Bhai, shuru hone mein kaafi time lag gaya par theek hai

    Maine jab WFHI ka software lena start kiya tha, toh mujhe lag raha tha jaldi se sab kuch ready ho jayega. Par sign-up se leke fully software ko access karne tak mujhe thoda zyada time laga, jo initially frustrating tha. Billing aur payment process clear tha, par jo invoice generate karna tha uske liye thoda wait karna pada. Sales process mein mujhe patience rakhna pada kyunki har step ke liye confirmation lene mein time lagta tha. Par ek acha point ye tha ki customer support ne calls par kafi help ki aur queries ka jawab diya, jis se confusion kam hua. Lekin overall, ye lagta hai ki onboarding process thoda slow hai, especially agar aapko jaldi start karna ho. Thoda aur seamless hona chahiye taaki log easily software use kar sakein bina zyada wait kiye. Main ye samajhta hoon ki sab cheezein detail mein samjhane ke liye time lagta hai, toh main thoda patience rakhta hoon. Par agar kisi dost se kahun toh kahunga ki preparation ke liye thoda rukne ka dimag bana lena chahiye isme.

    Harish SainiBihar, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSupport and communication

    Kabhi kabhi baatein samajh nahi aayi

    Toh yeh hai meri experience WFHI ki support ke saath. Kaha to sab kuch thik hai aur kabhi kabhi mujhe laga ki support team thoda confused hai. Ek baar jab maine unhe call kiya, toh unhone help kiya lekin jo main expect kar raha tha, wo cheezein clear nahi hui. Tab mujhe laga ki maine koi choti si baat miss ki hai. Lekin support staff friendly the aur baat karne se kuch help mil gayi, toh kuch hope raha. Overall, thoda mix feeling hai yaar.

    Suresh RaoUttarakhand, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSoftware and access

    Bilkul samajh nahi aaya is software ka use kaise karna hai

    Mujhe laga tha ki onboarding thoda easy hoga, par yeh software kaafi confusing hai. Jo training materials diye the, wo bahut hi unclear lag rahe the, kabhi samajh nahi aaya ki kis function ka kya matlab hai, kaise user interface chalana hai properly. Dialer tool ya database samajhne mein time laga aur clear explanation kisi ne nahi diya. Baar baar socha kya main kuch miss kar rahi hoon, lekin jab bhi phone support se contact kiya, help zyada useful nahi thi. Automatic updates ke baare mein bhi koi clear guidance nahi mili ki kya badla hai ya kaise use karna hai naye features ko. Simple words mein, mujhe laga ki software instructions aur training dono hi bahut adhure hain, isliye experience mera kaafi disappointing raha.

    Suman SehgalChandigarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseBilling and payments

    Billing process lacked clear confirmation

    I went through the invoicing and payment steps twice, but I never really felt confident that my transaction was properly recorded. It seemed like some kind of final confirmation or detailed receipt was missing, which left me unsure if the process completed correctly. Although the automatic updates promised transparency, they didn’t really clarify what I needed to know. Overall, the whole payment flow felt incomplete and a bit frustrating since I was left guessing about where exactly my money went and whether I could trust the system fully.

    Nasreen WaliaArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Expected smooth onboarding but faced some glitches

    When I first started with the training and onboarding, I expected a pretty seamless experience given the promising initial information. However, things didn’t always go as planned. While the training material was clear and helpful, there were moments when the software glitches disrupted my progress, especially during the use of the dialer. I was expecting any issues to be quickly resolved via support, but sometimes I found the telephonic assistance slow to respond or not fully addressing the problems. On the positive side, the database features worked well and integrated nicely once I got past those initial hiccups. Reflecting on the whole experience, I realize that some patience was needed because the software and support system weren’t perfect but did improve over time. Ultimately, it met some of my expectations but not without a few frustrating moments.

    Pradeep PawarAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseBilling and payments

    Clear billing process par thoda dhyaan zaruri hai

    Maine WFHI ki billing aur payment system ko use kiya aur overall experience accha tha. Har step par jo details explain ki gayi thi, usse mujhe pura pata chal gaya ki mujhe kya karna hai, kaunse options available hain, aur kaise invoice generate hota hai. Mujhe laga ki documentations clear aur samajhne mein asaani wali thi, par ek chhota issue jo raha wo ye ke kabhi kabhi payment confirmation ke response thoda delayed hota tha. Main kaam karta hun full-time, isliye main expect karta hun ki jab bhi main payment karun ya invoice check karun toh wo real time mein dikhai de. Jo log jo billing process easily samajh jate hain, unke liye yeh system perfect hai; par agar aap thoda jyada detailed explanation chahte hain ya advance queries karte hain, toh shayad kabhi support se thoda wait karna pade. Overall, practical use ke point se yeh system apne part ka kaam achchi tarah karta hai, bas thoda sa refinement ho toh ideal ho jayega. Invoicing ka format accha tha aur payment process bhi bina kisi badi dikkat ke complete hua.

    Tanmay GanguliUttarakhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseBilling and payments

    Sabse achhi baat thi invoice section ko samajhna

    Jab maine WFHI software liya, mera pehla maksad tha ki main apne hours ke hisaab se billing track kar sakun. Sab kuch straightforward tha sign-up se lekar invoicing tak. Sabse alag cheez jo mujhe samajhne mein zyada time nahi lagi woh thi invoice section ka design. Yahan har detail saaf dikh rahi thi, jaise ki kitna time charge ho raha hai, kis date ka invoice hai aur payment status kya hai. Yeh feature mujhe kaafi kaam ka laga, especially jab main multiple projects pe kaam karta hoon toh clarity zaroori hoti hai. Database aur calling tools use karte samay bhi updates automatic milte rahe, jisse system smooth bana rahe. Lekin mujhe lagta hai ki payment options thode aur flexible ho sakte the. Aise nahi ki koi dikkat ho, par improvement hai. Overall mujhe invoice wala design sabse zyada theek laga, kyunki wahi mera daily reference point hota hai jab main apni working hours aur billing reconcile karta hoon. Baaki sab software features consistent chal rahe hain har roz ke kaam mein.

    Rishi DatarBihar, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    It took too long to feel comfortable using the platform

    Reflecting on my experience with the training and onboarding after several weeks, I realized how slow and frustrating the process was for me. Even though the initial setup completed, using the software day by day didn’t get easier as I had hoped. The training materials were basic, and I often found myself stuck with features like the dialer or managing the database, which weren’t intuitive for my workflow. The automatic updates sometimes changed the interface without preparing me, making me relearn steps repeatedly. Telephonic support was available but often generic and didn't delve into deeper help for daily use complexities. Despite patience, it felt like I was fighting to understand the system instead of smoothly transitioning to working remotely. I wish the onboarding had been more interactive and personalized from the start. Waiting for clarity and feeling stuck for so long made the overall experience less satisfactory than I’d expected.

    Abhay RaneUttarakhand, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy