Expected smooth onboarding but faced some glitches
When I first started with the training and onboarding, I expected a pretty seamless experience given the promising initial information. However, things didn’t always go as planned. While the training material was clear and helpful, there were moments when the software glitches disrupted my progress, especially during the use of the dialer. I was expecting any issues to be quickly resolved via support, but sometimes I found the telephonic assistance slow to respond or not fully addressing the problems. On the positive side, the database features worked well and integrated nicely once I got past those initial hiccups. Reflecting on the whole experience, I realize that some patience was needed because the software and support system weren’t perfect but did improve over time. Ultimately, it met some of my expectations but not without a few frustrating moments.