Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,85,259 published WFHI Reviews.

2,89,047 of 3,85,259 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,449 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training aur onboarding steps ko lekar, mujhe laga ki process itna straightforward nahi tha jitna ex

    Training aur onboarding steps ko lekar, mujhe laga ki process itna straightforward nahi tha jitna expect kiya tha. Har step clearly defined nahi tha, jis wajah se mujhe kaafi baar piche jaake dobara check karna padha ki main kya kar rahi thi. Jo training modules the unmein bhi dikhat thi, kyunki wo sequence mein aligned nahi lagte the. Kabhi main ek feature seekh rahi thi, toh dusra step uske bina kaam nahi kar raha tha. Ye sab coordinate karna thoda tiring tha. Software ka sign-up process theek tha aur invoicing bhi clear thi, par training ke chakkar mein lagen kaafi time aur effort. Calling tools use karne mein koi problem nahi hui, par onboarding ki incomplete planning ki wajah se thodi frustration mehsoos hui. Support team se help le kar thoda aage badh payi, par zyadatar mujhe khud se kaam samajhna pada. Mujhe laga ki onboarding ka tareeka thoda better organize kiya ja sakta tha taaki effort kam ho.

    Meenakshi VaidyaMeghalaya, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Felt prepared to use software after completing training

    Reflecting back on my experience, once I completed the onboarding and training sessions, I definitely felt confident using the software independently. The training covered the key features like the dialer, database management, and automatic updates, which gave me enough understanding to manage my daily workflows. While the initial few days required some referencing back to the training materials, by the end of the process I was able to operate with minimal help. The sign-up and invoicing procedure was clear enough from the start, reducing uncertainty. Even now, weeks later, I find the training content remains a valuable resource when I need to revisit certain functions. Although there were moments of hesitation in the early stages, the final outcome is that I can rely on the software for my remote work without feeling overwhelmed.

    Latika SatheHaryana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training aur onboarding steps ke dauran mujhe cheezein clearly samajhni padi and woh time aur attent

    Training aur onboarding steps ke dauran mujhe cheezein clearly samajhni padi and woh time aur attention ke saath kiya. Yeh process mujhe theek laga kyunki har cheez systematically explain ki gayi thi, par kabhi kabhi jargon itni simple language mein nahi tha jiski wajah se baar baar doosre resources check karne padte the. Dialer aur database features ki usage pe focus raha training mein, par basic functionality ko samajhne ke liye mujhe decent practice karna pada. Sign-up aur invoice procedure straightforward nikla jo time badaaya by a small margin but understandable thi. Mujhe lagta hai ki overall effort reasonable tha login system to billing tak address karne ke liye, agar main patience rakhti toh sab clear ho jata. Summary mein, training sufficient thi par bina kisi extra support ke shayad thodi challenge hoti initially.

    Savita DasMeghalaya, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    You should know who this suits best

    You need to understand that this software does not run smoothly every day after the initial onboarding. While the first sign-up and invoice generation were fine, the day-to-day training content and software behavior often have glitches that disrupt the workflow. The dialer and calling tools sometimes lag or freeze, making remote work difficult if you rely heavily on uninterrupted calls. For someone patient and adaptable, this software might be acceptable, but if you want something reliable without daily troubleshooting, it may not suit you. Telephonic support is available, but reaching them repeatedly for the same ongoing issues gets tiresome. Automatic updates do not always improve the software’s stability. So in summary, if you want a seamless experience day to day, you might look elsewhere.

    Rajat BhallaPuducherry, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    to be honest ye training thoda frustrating tha

    Main bolunga ki training aur onboarding process overall bohot fast nahi tha, matlab kuch bhi continuous nahi tha. Setup ke initial phase me thoda bada waiting time tha, aur main soch raha tha ki jaldi ho jayega sab. But har step ke baad aapko fir se wohi cheeze karni padti thi, jisse thoda bore feel hua. Dialer aur database ko setup karne me kaafi baar changes karne pade aur baar baar check karna padta tha ki sab sahi se kaam kar raha hai ya nahi. Team se support lene par bhi kabhi-kabhi koi satisfaction nahi milta tha, replies delays me aate the, jo frustrating tha. Mujhe lagta hai ki ye training thoda slow aur confusing tha, thoda bhi zyada interactive hota toh maza aata. Haan basic invoicing aur payment process sahih tha, wo ek acha point tha, par baki cheeze smoothly nahi chali. Mujhe lagta hai ki agar ye setup aur training zyada simple aur ekdum clear hoti, toh shayad mera time waste nahi hota. Overall baat karun toh, ye experience thoda disappointing raha mujhe, aur main nahi sochta ki main ise recommend karunga bina kisi aur explanation ke.

    Kaushik Uma AroraGujarat, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training accha tha par thoda support chahiye tha

    Main training start karne ke baad soch rahi thi ki sab kuch easily samajh lungi, kyunki software ka interface kaafi simple tha. Lekin jab complex workflows pe aayi toh mujhe thoda doubt hua ki kaise karna hai. Onboarding session ne basic cheezein achhe se cover ki, par jab database feature use kar rahi thi tab mujhe kuch aur help chahiye thi. Agar next time bhi training milegi toh shayad main kuch advanced problems discuss karungi. Dialer and calling tools ne accha work kiya, aur software ke automatic updates ne bugs fix karna easier bana diya tha. Payment aur invoice process bhi smooth tha, bas thoda zyada explanation billing ke baare mein chahiye tha. Overall, experience acha raha par mujhe lagta hai main future mein thoda aur assistance loongi for better understanding.

    Aswathy KonarKerala, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    training outcome was really usable despite some unclear labels

    Going through the training and onboarding process, I found the content quite helpful overall, which is the main thing I care about. The lessons explained the workflow well enough that I felt confident trying out the dialer and database features on my own. However, some of the wording in the interface and training materials wasn’t immediately clear, which slowed me down a little. For example, certain labels in the software didn’t match perfectly with what the training had described, which made it harder to follow at times. Despite this, because the system updates automatically and the telephonic support was available for quick clarifications, I was able to keep up without too much trouble. In the end, I was able to complete the onboarding steps with enough understanding to work effectively, even if the language could be smoother in some spots.

    Jaya AnandOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Sequence felt confusing; better for experienced users than beginners

    In my opinion, the training and onboarding steps provided were not arranged in an entirely logical sequence. For those new to remote workflow software, the order in which various modules and practical sessions were introduced seemed somewhat disjointed. Critical foundational elements were sometimes addressed late, leading to confusion during initial setup. While the content itself was comprehensive, the progression lacked a clear building-block style that could guide users smoothly from basics to advanced features. This approach might suit individuals with prior experience who can fill in gaps themselves, but novices may find it challenging to follow. Additionally, the lack of synchronization between training materials and software updates occasionally made it difficult to apply lessons in real time. Therefore, I would not recommend this training structure for beginners seeking a straightforward, gradual introduction to remote workflows.

    Vikas KaleOdisha, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Surprised how easy it was to find stuff

    The training and onboarding materials were easier to navigate than I expected, which honestly surprised me. I had been through several similar setups before where finding detailed modules on the database or dialer took ages or required too much digging, but here everything was more straightforward. The platform guided me through the initial flow reasonably well, and although I found some parts a bit repetitive, it helped reinforce the basics. One thing I was not ready for was how well the automatic updates were integrated into the process; I didn’t have to worry about app versions or manual installs, it just worked silently in the background. That made continuing with training less cumbersome. The calling tools had a little learning curve, but I found videos and tutorials that quickly cleared them up. I’m a bit tired of answering the same questions to people about onboarding, so I appreciate this system’s clarity and order. A small downside was that some advanced database features weren't highlighted explicitly in the training, but overall finding what I needed was quite straightforward and saved time.

    Yogesh JosephKarnataka, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training ka experience bilkul sahi raha

    Maine pehle bhi kuch aur remote workflow software try kiye the lekin onboarding process thoda complicated lagta tha, samajhne mein time lagta tha. Lekin yahan ka training session alag hai, smooth flow ke saath steps clear karwa diye jate hain. Mujhe lagta hai ki jab se maine inke training modules dekhe, mujhe har function samajhne mein kam confusion hui. Waise kabhi kabhi lagta tha ki wohi baat thoda detail mein repeat ho rahi hai, but overall, ye continuous guidance mujhe acchi lagi. Fir bhi, main bar bar ussi point par wapas aati thi ki kitna convenient hai ye onboarding, mainly kyunki process user friendly hai. Poora session mujhe ek framework provide karta hai, jispe base karke mai apne kaam ko easily organize kar sakti hoon.

    Sahana LimayeKerala, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy