training outcome was really usable despite some unclear labels
Going through the training and onboarding process, I found the content quite helpful overall, which is the main thing I care about. The lessons explained the workflow well enough that I felt confident trying out the dialer and database features on my own. However, some of the wording in the interface and training materials wasn’t immediately clear, which slowed me down a little. For example, certain labels in the software didn’t match perfectly with what the training had described, which made it harder to follow at times. Despite this, because the system updates automatically and the telephonic support was available for quick clarifications, I was able to keep up without too much trouble. In the end, I was able to complete the onboarding steps with enough understanding to work effectively, even if the language could be smoother in some spots.