Not sure I'd use this software again
I have mixed feelings about the software access and usability. The sign-up process was okay, and I managed to get started with the onboarding. The database feature seemed useful at first glance, but I encountered some difficulties while trying to navigate it efficiently. I might need help again next time, especially in handling the call dialer setup, which was a bit confusing for me during the training sessions. The automatic updates sometimes changed things unexpectedly, causing some frustration. The telephonic support was friendly but didn’t always resolve my issues promptly, which means I might have to reach out to them more often if I continue using this software. Although the training tried to cover most parts, I’m not fully confident about managing all features alone, and I'd probably need some assistance again. Still, I like that the sign-up and payment processes were clear and painless, which was a plus. Overall, I’m not enthusiastic about repeating this experience soon but might give it another try if necessary.