Database syncing went well, rest felt old-school
I’ve tried a few different platforms before, and honestly, your software’s database syncing feature really worked fine for me. It connected smoothly with the dialer and calling tools, which saved some time in workflow management. That said, the rest of the interface and access process felt kind of dated compared to what I’m used to. Onboarding wasn't very intuitive; it felt like extra steps were added without much improvement in user experience. Automatic updates didn’t seem to make a noticeable difference during my time using the software. Telephonic support was okay, but not exceptional, and sometimes it took a while for actions to reflect in the system. I’m giving three stars because while the core functionality like the database is solid, the overall platform feels like it could use a fresh design and faster response times. For now, I’ll keep using it cautiously but won’t be recommending it widely yet.