Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,86,161 published WFHI Reviews.

2,89,713 of 3,86,161 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,639 matching

Back to the start of the list
  • 3 out of 53 of 5Verified customerTraining and onboarding

    training ke baad hi kuch cheezein samajh aayi

    When I first started onboarding with WFHI, honestly mujhe laga thoda zyada time lagega poora process samajhne mein. Training sessions theek thi but kuch cheezein jo software ke baare mein thi, wo immediately clear nahi hui thi. For example, dialer ka use karna initially thoda confusing tha because exact sequence samajh mein nahi aaya ki kis step se start karna chahiye. Lekin jab maine ek hafti use kiya tabhi mujhe clicking moment mila ki actual workflow kya hai. Jo database feature hai, wo achha hai lekin uska integration thoda complex lagta hai jab tak aap actual me use na karo. Sign-up process mein basic invoice details samajhna asaan tha but fir bhi kuch choti choti cheezein mujhe samajh nahi aayi. Training kurti hoon kyunki usme thoda clarity chahiye thi overall process ko lekar. Onboarding speed thoda slow tha mere liye lekin ab use karne mein acha lagta hai. Yeh experience mix tha, kuch achha tha aur kuch thoda frustrate karne wala. Main kahungi agar aapko jaldi seekhna hai toh thodi patience ki zarurat hogi.

    Simran SharmaDelhi, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training ke baad bhi confident nahi thi, thoda lag raha tha struggle

    Main training aur onboarding mein apna kaafi time invest kar rahi thi par honestly mujhe end tak woh confidence nahi mila jo main expect karti thi. Training modules achhi thi aur basics samajhne mein madad ki, par jab actual software aur dialer ko use karna start kiya toh kuch cheezein confusing lag rahi thi mujhe. Kuch features thode unclear the aur database update process thoda slow chal raha tha, jo mujhe frustrate kar raha tha. Thoda lag raha tha ki mujhe zyada practice aur help ki zarurat hai, par support team se call karne mein response time kuch lamba tha. Mujhe aisa laga ki shayad onboarding process thoda zyada detailed hota toh main zyada ready feel karti. Overall training achhi thi, par ek chhoti si reservation hai mujhe ki jitna mehnat lagaya, utna assurance confidence ka feel nahi hua. Ye sab dekh ke lagta hai ki agar thoda aur assistance milti toh main better ready hoti.

    Uma DaveArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Setup was slow, training unhelpful, but support did respond

    I tried to use the WFHI onboarding and training setup hoping it would get me started quickly with their remote workflow software. Unfortunately, the initial steps were very time-consuming and confusing. The tutorials didn’t cover enough detail for me to set up the calling tools or the database effectively. Since a lot of the setup was one-off, I expected that once it was done, I could just get on with using the software, but even after multiple attempts, I felt no closer to having a working dialer system ready for my needs. That was the bad side. The good part was that telephonic support was available and did try to assist, although their advice often didn’t address all my problems fully. As for the payment and invoicing, that process itself was straightforward and went through without issues. But given the overall setup frustration and the lack of clarity in training, I can’t say the product met my expectations. So, the package didn’t quite do the job I needed it to do from the outset, which has left me feeling quite dissatisfied.

    Mayank KharadeHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Thoda support chahiye tha par overall onboarding theek laga

    Jab maine WFHI ki training aur onboarding process start kiya, mujhe expected tha ki mujhe kaafi baar help lena padega, especially dialer setup mein. Sahi tha ki support se do teen baar contact karna pada jab initial configuration mein thodi dikkat aayi thi. Lekin jab basic cheezein clear ho gayi toh mujhe lag raha tha ki agle time mujhe kam help ki zarurat padegi. Training ke dauran software ka interface thoda complex dikh raha tha, par modules samajhne laayak the. Mujhe laga ki automatic updates se software me improvements aate rahenge jo mera kaam thoda easier banayenge. Mujhe sign-up aur payment process ke liye detailed instructions chahiye thi aur wo mil gayi. Thoda expect karta tha ki onboarding process jyada smoothly chalega bina baar baar support contact kiye, par mujhe laga ki poori journey mein support available tha aur wo helpful tha jab bhi maine call kiya. Overall experience mera thoda better tha expect kiya, aur agar mujhe koi problem hui bhi toh support thi to help karne ko. Mujhe lagta hai ki next baar bhi agar main join karunga toh thoda kam help ke saath chalu kar paunga.

    Uday KolheWest Bengal, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    I had hoped to get up and running fairly quickly, but the training process dragged on much longer th

    I had hoped to get up and running fairly quickly, but the training process dragged on much longer than I anticipated. I expected the onboarding to help me begin using the software promptly, especially the dialer and database features. Instead, there were frequent technical hiccups and a steep learning curve that I wasn’t fully prepared for. This made me feel quite frustrated because I couldn’t use the tools efficiently as soon as I wanted. While there was some support available, it wasn’t enough to smooth out all the issues or speed up the process. All in all, the time it took was disappointing compared to my initial expectations.

    Ashok ShettyLadakh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Not for beginners seeking quick guidance

    I tried the onboarding and training sessions, hoping they would be straightforward and responsive. Unfortunately, the support team was not very quick in replying, which added to my frustration. While they do have telephonic support, the wait times were quite long and sometimes I felt like I was repeating myself multiple times because the representatives seemed new or not fully aware of the specific issues. That made the process painfully slow. On the plus side, the software itself looked feature-rich and the dialer seemed promising during the demo. Still, for someone who needs fast, clear-cut assistance, especially at the start, this might not be a great fit. If you prefer to figure things out mostly on your own and are patient with delays, maybe you could try it, but otherwise, I don’t find the current training and onboarding approach very helpful. The billing and sign-up were fine, at least without any glitches.

    Anita DeodharJharkhand, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Socha tha smooth hoga, par onboarding thoda golmol tha

    Maine expect kiya tha ki training and onboarding easy aur logical order me hoga, par waisa nahi mila. Jo steps diye gaye the, wo kabhi kabhi ajeeb lag rahe the. Pehle call ka dialer samjhana tha to wo thoda ulta seedha laga, aur phir database ka use explain karte karte phir se wahi steps aate gaye jinke bare me already seekh chuki thi. Matlab mujhe lag raha tha ki thoda better sequence se sari cheezein sikha sakte they. Lekin ek achhi baat ye thi ki jab bhi koi confusion hua, support team bahut fast respond kar rahi thi. Wo mujhe direct batate the kaise progress karna hai. Overall experience thoda mix tha, par agar training ka order thoda clear aur relevant hota, main shaayad zyada khush hoti. Lekin you know, kuch cheezein samajh me aa rahi thi, to main usi hisaab se kar rahi thi. Thoda patience ki bhi zaroorat parti thi. Par haan, mujhe lagta hai ki ye system naye users ke liye thoda improve kar sakta hai, kyunki mujhe toh lagta tha ki main seedhe step by step instructions par jaungi, par waha kaafi jump lag rahe the training me.

    Veena Ritu DasguptaSikkim, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Onboarding ke dauraan thoda confusion tha, par sab manageable tha

    Training aur onboarding kaafi detailed thi, par mujhe lagta hai usmein kuch cheezein mujhe khud se explore karni padi. Basic setup sikhane ke liye sessions the, par jab calling tools use karna aaya, toh thoda self-learning ki zarurat padi, kyunki har choti functionality ki explanation nahi thi. Database feature samajhne mein thodi confusion bhi hui kyunki uska interface thoda complex lag raha tha pehle. Lekin support se baat karne par help mil gayi thi, jo kaafi useful thi. Payment aur invoicing process meri expectation ke mutabiq thi, mujhe koi problems nahi ayi. Overall, onboarding mein comprehensive training hai, par thoda aur hands-on examples hote toh beginner ke liye asaan hota. Par end mein maine kaafi cheezein apne aap seekh li thi aur ab confident hoon daily workflow manage karne mein. Training achhi hai magar thoda aur guided path helpful hota.

    Sarika KelkarAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Support thoda slow par overall theek tha

    Mujhe training ke dauraan logon ka response pretty acha laga overall, aur jab bhi mujhe software me kuch dikkat hui ya dialer ke sath koi problem aayi toh unhone help dene ki koshish ki. Though kabhi kabhi toh support team thoda late response karti thi, but har baar mujhe lagta tha ki woh mere issue ko samajh rahe the aur solve karne ki koshish kar rahe the. Onboarding thodi detailed thi par comfort mila rehta gaya time ke sath. Payment aur invoice process samajhna bhi easy tha, aur updates bhi automatically aate rahe without major dikkat. Toh main apne dosto ko kahungi ki thoda patience rakhna padega, par help milegi zarur.

    Vishakha ThomasLakshadweep, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Kuch samajh me aaya, kuch thoda unclear hi raha

    Training session ke dauraan main soch raha tha ki kya main sahi se cheezein samajh pa raha hoon ya nahi. Kuch modules, jaise ki call dialer aur database integration, mujhe kaafi clearly samjhaaye gaye the aur unke through main apna kaam effectively kar paya. Lekin onboarding process ke kuch steps, khaaskar invoicing aur automatic updates ke baare mein, thoda vague the. Main soch raha tha ki kya maine koi step miss kar diya ya training me kuch clarify nahi hua. Ek moment tha jab mujhe laga ki training material ki baatein thoda jyada technical hain aur mujhe unke beech ki linkage samajh nahi aa rahi thi, especially jab updates system ke baare mein discuss kiya ja raha tha. Shuruaat me software access aur workflow create karne me confusion hua, lekin support team ke calls ke baad kuch clarity mili. Overall, mujhe lagta hai ki intuitive training hone chahiye thi taaki confusion ke moments kam ho sakte. Main abhi bhi thoda unsure hoon ki sab kuch fully grasp kar paaya hoon ya nahi, but it's improving step by step.

    Sankalp Sahana BagchiTripura, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy