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WFHI Reviews

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4.0out of 5

4 out of 5

Based on all 3,85,886 published WFHI Reviews.

2,89,507 of 3,85,886 reviews include a verification label.

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WFHI Reviews

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  • 5 out of 55 of 5Verified customerSales and pre-purchase

    response toh solid thi, bas thoda aur guidance hona chahiye tha

    Main thoda hesitate kar raha tha decision lene mein kyunki pehle kabhi is tarah ka remote workflow software use nahi kiya tha. Sales team ne mujhe kaafi jaldi respond kiya, har sawal ka jawab diya, mujhe lagta hamesha ready rahe baatcheet ke liye. Par jo cheez missing thi vo yeh ki onboarding ke dauraan ek detailed demo session ka option milta jisme step-by-step samjhaya jata ki software ke kitne features mere liye best rahenge. Thoda aur personal touch hona chahiye tha onboarding mein. Training ke baad bhi kuch parts the jahan mujhe lag raha tha ki mujhe zyada samajhna chahiye software ke workflow ke baare mein. Overall, unka support acha tha lekin thoda aur structured pre-purchase guidance hota toh confidence zyada banata. Phir bhi main inka software lena chahta hoon kyunki mujhe lagta hai ye long term mein mere kaam aayega.

    Dhanush AgarwalAndhra Pradesh, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Response mein itna time kyun laga?

    WFHI ki website pe register karne ke baad, mujhe lagta tha ki main jaldi se software aur training access kar paunga, par aesa nahi hua. Inquiry bhejni ke baad fir bhi unse koi quick feedback nahi mila, aur unke support team ke response se mujhe bahut der tak wait karna pada. Jab finally kisi ne respond kiya, toh baat bhi clear nahi hui, lagta tha formalities mein hi atka hua hai poora process. Training ka schedule aur software setup ke bare mein kuch confusion tha, par ek cheez jise main appreciate karta hun woh hai unka dialer feature, jo kaafi straightforward laga, use karne mein. Overall, main expect kar raha tha ki sales team thoda proactive hoga aur communication zyada frequent hota, par mujhe lagta hai ki yeh aspect mein woh kaafi weak the. Software ki updates aur invoicing process theek thi, bas wo response time kaafi disappointing tha. Agar sales aur onboarding ka process fast aur thoda user friendly banaya jaye toh future mein users ke liye experience better hoga.

    Vishal KumarTelangana, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    The signup process took longer than I initially hoped. From submitting the basic details to receivin

    The signup process took longer than I initially hoped. From submitting the basic details to receiving the invoice and making payments, everything was clear though there were slight delays. I then had to wait to get full access to the software, which added to the time. Onboarding started with introductory training which was useful but required pacing according to my schedule. Some parts, like familiarizing myself with the dialer and database features, demanded focused sessions to understand. Telephone support was available when I had questions, but occasionally responses took time which slowed progress. Automatic updates came through without much disruption, so that was positive. Overall, it was a longer journey than I expected before I reached a comfortable level of usage, but the process itself was methodical and informative. For those with less availability, it might require additional patience. But the clarity of invoicing and the software’s design did help prevent confusion along the way.

    Reema ShanbhagSikkim, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Achha hai, thoda samajhna pada

    Maine jab WFHI ka software kharida, toh mujhe laga tha ki mujhe zyadatar help ki zaroorat hogi. Lekin sach bolu toh, unka onboarding process itna smooth tha ki mujhe hardly kisi ka sahara lena pada. Software ke features achhe hain aur unka interface use karne mein bhi annoying nahi tha. Mujhe lagta hai ki agar agle baar bhi mujhe koi aur software chahiye hota, toh main definitely WFHI ka hi option chunungi.

    Rohan IyerTamil Nadu, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Expected straightforward process, got some steps shuffled

    When I first began the sign-up and onboarding process with WFHI, I assumed it would follow a very logical and straightforward sequence, with sales, payment, software access, and training neatly aligned. However, after going through all phases, I found the actual flow somewhat shuffled. For example, while payment and invoicing were clear and timely, some training modules arrived before I had fully completed the software setup, which made parts confusing to apply. The clarity of information during sales was generally good but could have emphasized the software’s features in better order to help new users grasp the workflow quicker. Support was available but only after requesting multiple follow-ups, which affected my perception of smoothness. Despite some mismatched timing, the core steps were all there, and after finishing them, I felt reasonably well oriented to the remote workflows. So while I expected a more tightly orchestrated progression, the practical experience was a little less linear but functional overall.

    Ishaan Deepa KanadeDelhi, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Sales process mein product info clear tha, par support slow tha

    Mujhe pehle se pata karna tha ki kaunsa training module mere liye sabse useful hoga, toh maine aapke website pe kaafi dhyan se check kiya. Jo product descriptions diye gaye the wo kaafi detailed the aur mujhe help mili apne liye sahi cheez chunne mein. Lekin jab maine customer support se contact kiya soch ke ki kuch doubts clear ho jayenge, toh response thoda slow mila aur quick clarifications nahi mili. Bas yehi thodi nakami lagi kyunki ek quick reply expected tha sales ke queries mein. Overall, jo information aapne di website pe wo kaafi useful thi aur decision lena asaan bana diya, par communication mein thoda delay ne mera time waste kar diya. Aapko sales help line thodi zyada responsive karni chahiye thi, tab toh experience aur accha hota.

    Abhijit ChakrabortyArunachal Pradesh, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Daily use mein software smooth chala aur sab consistent tha

    Jab main daily basis pe WFHI ka software use kar rahi thi, toh mujhe jo mila woh tha ek dam smooth aur consistent performance. Sabse pehle sign-up easy tha, uske baad system regularly automatic updates karta raha, par day-to-day kaam mein koi badi dikkat nahi aayi. Dialer tools ko daily multiple calls ke liye istemal karti thi aur wo seamless kaam karta tha bina kisi interruption ke. Database feature bhi acha perform karta tha; data access karna aur usko update karna simple tha, jisse mera kaam efficient hota tha. Training sessions ke baad mujhe easily samajh aaya ki kaise alag tools ko integrate karna hai workflow ke andar. Support ki baat karu toh, jab kabhi zarurat hui, toh telephonic assistance milti rahi, jo practical aur time ka khayal rakhti thi. Payment aur invoicing process bhi transparent tha, sab kuch online handle kiya ja sakta tha bina kisi confusion ke. Overall, meri jo expectation thi software ke daily use ke mamle mein, woh fulfill hui hai. Bachcha bahut smooth tha, isiliye main definitely recommend karti hoon jo bhi similar remote operations karna chahta hai.

    Kanika WadekarManipur, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Would not do it again due to poor sales response

    I had a very different experience with WFHI's sales pre-purchase communication compared to what I expected. Before signing up, I hoped to get prompt answers to my questions about the features and onboarding process, but the responses were slow and occasionally incomplete. I contacted their team several times and felt the people were not very responsive. Sometimes it would take days to get a follow-up, and by then I was already uncertain if this was the right software for me. The sign-up and invoicing process was standard, but the lack of quick answers made me lose confidence. I had anticipated that since this is a paid software with training, they would be very helpful in clearing doubts during the sales stage, but it was not so. The delay in communication also made it hard to plan my remote workflow training effectively. Considering this experience with the sales support and the slow pre-purchase assistance, I would not choose to engage with WFHI again for software or training services.

    Ritika Suresh BiswasPunjab, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Realized it didn’t work after signing up

    When I experienced issues with the software, I reached out for help, but I felt left hanging. Your support was not timely, and the software itself was complicated. I wanted something simple and effective, but it didn't perform as I hoped, leading to my frustration.

    Sahil KapoorUttarakhand, IndiaExperience: Published:
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  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Confused hi reh gaya tha, explanation mein clarity nahi thi

    Bhai, mujhe lag raha tha ki main sab kuch samajh raha hoon jab maine WFHI ke sales aur training ke bare mein suna, par jab actual mein software use kiya toh bohot confusion tha. Jo dialer aur database bataye the, wo zyada samajh nahi aaye mujhe, shayad main thoda nahi dhyaan diya tha par explanation zyada clear nahi thi. Training sessions jo diye gaye, unme bhi kai baar aisa laga ki bas general baatein ho rahi hain, koi specific help nahi mil rahi thi jo meri doubts ko solve kar sake. Sign-up aur payment toh sahi chal raha tha, usme problem nahi thi, bas ye software aur tools itne user friendly nahi lage jitna main expect kar raha tha. Kabhi kabhi lagta hai ki thoda aur detail mein bataya jaye toh adjust karna asaan hota. Agar sales wale apne points clear karte bina koi technical jargons use karte, toh shayad experience behtar hota. Abhi bhi main struggle kar raha hoon samajhne ke liye ki kaise features mujhe kaam ke liye suit karenge ya nahi.

    Adnan SarinMeghalaya, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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