Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,330 published WFHI Reviews.

2,92,014 of 3,89,330 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,89,330 published

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Good for those needing structured onboarding

    Before starting with WFHI, I expected a fairly general training module, but the onboarding process was more detailed than I anticipated. The training sessions matched most of my expectations, teaching the software’s remote workflow tools well, including the calling dialer and database management. What impressed me was how the sessions balanced depth and clarity without overwhelming. It would suit individuals who prefer step-by-step guidance during onboarding and need strong foundational knowledge of the software. My only reservation was that the training felt a bit rushed towards the end considering the breadth of features covered. For someone more experienced in remote tools, it might feel slightly basic. However, the ongoing automatic updates and telephonic support ensured I wasn’t left alone after formal training. Overall, I found the onboarding quite effective and recommend it for anyone wanting structured introduction rather than spontaneous learning on the fly.

    Manjeet BadamiUttarakhand, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Expectation se match nahi hua, dobara try nahi karunga

    Maine jab WFHI ka software purchase karne ka socha toh mujhe laga tha ki sign-up aur onboarding process simple hoga aur software use karna bhi straightforward. Lekin jab actual mein use karne laga toh bohot alag experience mila. Software ka interface confusing tha, labels samajhne mein mushkil hui, aur dialer tools expected ki tarah smoothly kaam nahi kar rahe the. Training sessions ko dekhte hue mujhe laga ki support thoda zyada responsive hoga, par baar-baar waiting aur connect hone mein time lag gaya. Payment aur invoicing process bhi utni transparent nahi lagi jitni main soch raha tha initially. Telephonic support kaafi inconsistent tha, jisse frustration badhta gaya. Overall mujhe laga yeh product mera time aur paisa barbaad kar raha hai. Onboarding ke dauran hi mujhe lagne laga ki ye mera kaam nahi banega. Agar mujhe phir se mauka mile toh main dobara WFHI software nahi lunga kyunki mera experience satisfactory se bahut door tha. Shayad kisi aur platform pe better options milte, ye mera personal opinion hai. Yeh product mere expectations pe poora nahi utra, isliye future mein use karne ka koi iraada nahi hai.

    Rohan Siddharth MohanChandigarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Bohot baar call back aur wait karna pada yaar

    Yaar, jo mera experience raha sales ke time pe WFHI ke saath, woh itna simple nahi tha. Baar baar mujhe phone karna pada, ek hi baat ko baar baar repeat karna pada unko. Kabhi call drop hua, toh phir dubara time lene ke liye bolna pada. Main soch rahi thi ki itna waiting milega nahi, par actual mein kaafi time waste hua. Training aur software ke baare mein bhi queries thi lekin jo pre-purchase mein clarity deni chahiye thi, woh sahi nahi mili. Thoda kuch samajhne ke baad mujhe laga ki ye sab thoda jyada tedious chal raha hai, aur main confuse ho rahi thi ki continue karoon ya nahi. Effort zyada laga as compared to benefits that I was expecting beforehand. Ho sakta hai doosron ke liye experience alag ho, par mera itna dura hua ki main kaafi frustrated thi.

    Aparna SarkarLakshadweep, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSoftware and access

    Thoda accha, thoda kuch gadbad bhi thi onboarding mein

    Software ko access karne ka jo process tha, usmein dono achhe aur thode challenges mile. Jo steps the, unka ek sequence bana hua tha jo largely samajh aane wala tha, par ek ya do baar mujhe lagaa ki thoda order alag ho sakta tha. Jaise ki database ko pehle set kar lena better hota, uske baad calling tools ko configure karna. Training sessions smooth thi aur clear thi, par kabhi kabhi lagta tha ki wo thoda jyaada theory mein chali jaati thi jab ki practical examples ki zarurat thi. Dialer software ki performance generally theek thi, lekin connection mein kabhi kabhi delay aata tha jo frustrating tha. Automatic updates mostly sahi time par aate the, aur unhone major disruptions nahi diye. Billing process simple tha, aur support team ne mujhe timely assist kiya. Overall, mujhe lagta hai ki system achhe tareeke se kaam karta, lekin kuch chhoti chhoti jagah improvements fit kar sakti hain taaki onboarding aur software use karna aur bhi suvidha janak ho sake.

    Surbhi TiwariKerala, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Itna promising tha, par final step mein confusion hi confusion

    Jab maine software ke sales process me shuruaat ki, toh presentation kaafi promising laga. Multiple payment options aur detailed breakdowns ne mujhe thodi confidence di. Training ke bare mein bhi achhi expectations thi kyunki ye clearly mention kiya gaya tha ki wo user-friendly hoga. Lekin jab maine apne account setup karne ki koshish ki, toh mujhe lagne laga ki cheezen itni smooth nahi hain jitni waha claim ki gayi thi. Support team ne kuch madad ki, par unka wait time aur response clarity thoda frustrating tha. Billing and invoicing clarity mein bhi thoda inconsistency tha. Iske alawa dialer tools theek hain, lekin main abhi tak completely satisfied nahi hoon ki main isko confidently use kar paa raha hoon. Jo sabse standout issue raha wo mera account verification ka step tha, jo unnecessarily complex bana diya gaya tha. Is wajah se mera overall confidence gir gaya, aur abhi bhi soch raha hoon ki main ye product use karna chahiye ya nahi.

    Dhruv PatilMizoram, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseBilling and payments

    Billing process thoda different tha than what I expected

    Payment aur billing ke process ke baare mein mujhe start mein achha feel tha, kyunki sab clear laga tha. Lekin jaise jaise maine aage badha, confusion bhi hua kuch terms aur charges ke baare mein. Customer support ne help kiya, par fir bhi mujhe lagta hai ki thoda aur transparent hona chahiye tha. Invoice milna thoda delay se hua aur payment options bhi limited lage. Despite that, server aur software ki quality theek tha, toh overall experience itna disappointing nahi tha. Mera confidence poora nahi hua billing mein, but software ke features accha lage. Ho sakta hai ki billing ka process aur flexible ho toh aur easy ho jaye. Abhi ke liye main itna kah sakti hoon ki jo mila hai, usme thoda aur sudhaar hona chahiye.

    Deepti IngleGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSupport and communication

    Setup kaafi waqt leta hai, baar-baar explain karna padta hai

    Pehle baar jab support se setup karwana tha to bahut lamba waqt laga. Training ke dauran jo basics explain kiye, wo theek the, par jab practical use kiya toh phir se clarification lena padta tha. Lagta hai ki setup kaafi one-off nahi hai, balki continuous support ki zarurat hoti hai, especially jab features update ho rahe ho. Dialer aur database integration sahi se samajh nahi aaya bina regular follow-up ke. Mera experience yeh raha ki communication mein thoda time waste hota hai jo baar-baar same cheezein explain karni padti hain. Payment aur invoicing process koi major issue nahi tha, par support ki taraf se jo terms use kiye jaate hain, wo samajhna muskil karta hai. Overall, setup complete hone mein samay lagta hai aur wo bhi tab jab aap baar-baar unko contact karte hain. Isliye yeh thoda thakane wala process raha, par fir bhi software ki functionality ko samajhne ke liye ye zaruri hota hai ki aap patience rakhein aur support se lagatar contact mein rahen.

    Nivedita ChauhanMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSoftware and access

    The Unexpected Effort I Had to Put In

    When I first started using the WFHI software, I thought setting up would be straightforward, but things didn't go as planned. The access permissions got a bit tangled, which meant I had to spend more time troubleshooting than I expected. The automatic updates sometimes caused minor hiccups requiring a quick restart, but the support team was really patient on the phone and helped walk me through the steps. I noticed my database updates occasionally lagged during peak hours, but it wasn't a dealbreaker. Still, going back and forth with the dialer settings made me realize that while the software is strong, it expects a bit of persistence. Overall, the effort was more than I'd hoped for, especially early on, but the way they handled these issues left me feeling that the product is growing and support is there when needed, so I’m willing to keep at it.

    Preeti RamanJharkhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    response toh solid thi, bas thoda aur guidance hona chahiye tha

    Main thoda hesitate kar raha tha decision lene mein kyunki pehle kabhi is tarah ka remote workflow software use nahi kiya tha. Sales team ne mujhe kaafi jaldi respond kiya, har sawal ka jawab diya, mujhe lagta hamesha ready rahe baatcheet ke liye. Par jo cheez missing thi vo yeh ki onboarding ke dauraan ek detailed demo session ka option milta jisme step-by-step samjhaya jata ki software ke kitne features mere liye best rahenge. Thoda aur personal touch hona chahiye tha onboarding mein. Training ke baad bhi kuch parts the jahan mujhe lag raha tha ki mujhe zyada samajhna chahiye software ke workflow ke baare mein. Overall, unka support acha tha lekin thoda aur structured pre-purchase guidance hota toh confidence zyada banata. Phir bhi main inka software lena chahta hoon kyunki mujhe lagta hai ye long term mein mere kaam aayega.

    Dhanush AgarwalAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceBilling and payments

    Support responsiveness was missing when I needed it

    When it came to billing and payments, I ran into trouble figuring out how to update my invoice details after signing up. I reached out via phone hoping to quickly clarify, but the support line left me on hold forever. After waiting for what felt like ages, the call dropped, and I never got a callback. Beyond that, the email support responses were quite slow and vague, failing to address my specific concerns properly. I found myself guessing about payment schedules and the process for modifying my information because no one seemed eager or able to give clear guidance. This left me feeling frustrated and uncertain about how to manage my account details effectively. The invoicing system itself seemed complicated without proper explanation, and without timely support, I felt stuck and confused. It’s a shame because the rest of the setup looked promising at first glance, but this gap in communication spoiled the experience for me.

    Kabir DixitRajasthan, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy