Skip to main content

WFHI review

The Unexpected Effort I Had to Put In

4 out of 54 of 5Verified purchaseSoftware and access

The Unexpected Effort I Had to Put In

When I first started using the WFHI software, I thought setting up would be straightforward, but things didn't go as planned. The access permissions got a bit tangled, which meant I had to spend more time troubleshooting than I expected. The automatic updates sometimes caused minor hiccups requiring a quick restart, but the support team was really patient on the phone and helped walk me through the steps. I noticed my database updates occasionally lagged during peak hours, but it wasn't a dealbreaker. Still, going back and forth with the dialer settings made me realize that while the software is strong, it expects a bit of persistence. Overall, the effort was more than I'd hoped for, especially early on, but the way they handled these issues left me feeling that the product is growing and support is there when needed, so I’m willing to keep at it.

Preeti RamanJharkhand, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy