Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,85,863 published WFHI Reviews.

2,89,490 of 3,85,863 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,337 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Quick callback stood out immediately

    Most of the sales and pre-purchase process was fairly typical, with emails and messaging that didn’t feel rushed but also weren’t especially prompt. However, the one moment that really stood out was when I requested some specific information on the software features. That time, the salesperson called me back very quickly and gave detailed answers, which really impressed me. Aside from that, the general responsiveness was okay but not remarkable; responses took their time sometimes. Still, that quick callback made me feel valued and more confident about moving forward with the purchase. So, while the whole experience wasn’t perfect, that specific part gave me a positive impression worth mentioning.

    Vaishali BagchiGoa, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    I’d definitely do this again, it was pretty easy

    Hey, just wanted to say that getting started with this software was actually simpler than I expected! I was worried I’d spend hours hunting for the right training or trying to figure out billing, but everything was laid out pretty clearly. The sign-up process had no annoying surprises and the invoicing was straightforward — no weird charges or hidden fees popping up. The database feature fit nicely with how I wanted to organise stuff, and the dialer worked smoothly through my daily calls. I did have a couple of moments where the automatic updates threw off a setting, which was a minor hassle, but nothing too annoying overall. Support was helpful when I called, and I didn’t have to wait too long for answers. Honestly, if I needed software for remote workflows again, I wouldn’t hesitate to pick this one because it just made sense from start to finish. So yes, I’d do it again for sure!

    Nandini Jagdish BansalManipur, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Took way too much effort compared to previous platforms

    Reflecting back on my experience, trying out WFHI software ended up being way more difficult than I anticipated, especially compared to what I was used to before. Initially, I was hopeful because the idea of remote workflow training and integrated calling tools seemed promising. However, the sign-up process felt unnecessarily complicated for someone who just wanted a straightforward setup. The onboarding flow was clunky and not very intuitive, making it hard to get started. Telephonic support was there, but often not very responsive or helpful in solving deeper technical issues. Unlike the previous platform I used, the automatic updates sometimes caused disruptions instead of smooth improvements. The billing and invoicing were confusing at first, and I had to spend extra time to understand them fully. Overall, the entire journey required more effort and patience than I was willing to give, and even weeks later, I still felt I had not made good use of the software or training. It really took a lot more than expected.

    Meena KothariMeghalaya, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Very helpful, but could use a bit more clarity

    I had a good experience with the sales team; they were responsive and helped to clarify my questions. However, I felt some of the product details could have been more straightforward. I went in thinking I needed a straightforward solution, and while I got great support, I would prefer even clearer options on the website next time. Overall, it worked out pretty well for me though!

    Sanjay MehraHimachal Pradesh, IndiaExperience: Published:
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Dobara try karungi? Shayad nahi, kaam nahi bana

    Maine socha tha ki yeh software meri remote workflow ko simplify karega, par jab main sign-up kar rahi thi toh hi confusion hone lagi thi. Payment process thoda unclear tha aur jab database setup karne ki koshish ki toh bohot errors aaye. Training videos samajh mein nahi aayi, aur jahan tak support ki baat hai, unke telephonic support se baat karna bhi frustrating raha. Maine apna dialer theek se configure karne ke liye support contact kiya, par response time bohot slow tha aur solution bahut generic. Mujhe laga ki automatic updates se shayad kuch sudhar hoga, par woh bhi mere liye koi fayda nahi tha; sab kuch waise ka waise hi raha. Mujhe lagta hai ki yeh system mujhe help karne ke bajaye jaldi se confuse aur overwhelmed kar raha tha. Is wajah se mera pura experience negative raha aur main shayad dobara purchase ya use karne ki koshish nahi karungi. Lekin haan, sign-up aur invoicing ka jo process tha, wo theek tha, bas wohi acha laga mujhe.

    Meenakshi GaikwadMaharashtra, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Surprisingly smooth experience compared to what I expected

    When I first signed up for the WFHI software and training, I was bracing myself for a drawn-out setup with lots of ongoing adjustments. However, what actually happened was quite different. The initial setup took a bit of time as anticipated, especially getting familiar with the database and dialing tools, but after that, the ongoing maintenance was minimal. I had expected constant tweaking and continuous troubleshooting, but the automatic updates really helped reduce the hands-on work. The onboarding process was clear, and the training modules set me up well to understand the remote workflow software, which smoothed out most potential roadblocks early on. I particularly appreciated how the telephonic support was available when I needed it but wasn’t intrusive. Payment and invoicing were straightforward and transparent, which I also hadn’t expected to be so simple. Overall, I was bracing for much more ongoing effort, but the setup was mostly a one-off task with just regular updates after that. This made juggling my other work manageable while using the software.

    Deepa BhatArunachal Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Sab kuch mila, thoda aur easy ho sakta tha

    Mujhe jab sales aur pre-purchase ke liye software search kar raha tha, toh overall experience theek thaak tha. Website pe different options the, lekin thoda confuse feel hua because sab categories ko samajhna itna simple nahi tha. Thoda zyada filters hon toh acha lagta, jaise ki training modules aur database features ko easily samajhne mein help milti. Signup aur invoicing process smooth raha, koi major dikkat nahi hui. Lekin haan, thoda zyada detailed description hone chahiye tha ki kone se tools kis tarah ke workflows ke liye best hain. Customer support ne bhi thoda wait karaya jab maine clarity chahi thi, par end mein sab achhi tarah clear ho gaya. Dialer aur calling tools ke bare mein kaafi helpful info di thi training mein, which was good. Overall, mujhe lagta hai ke yeh thoda aur user-friendly ho sakta hai taaki pehle try mein sab kuch pakad mein aa jaye without much confusion.

    Abhay MishraMeghalaya, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Compared to old tools, database integration worked very well

    Having tried various workflow management tools before, I found this system’s database feature to be a distinct improvement. In previous software, managing contacts and call lists was often cumbersome, with limited filtering and update options. Here, the database integrated seamlessly with the dialer and calling tools, enabling more fluid operations during sales workflows. The training sessions helped clarify these benefits, making the transition clearer. One issue I encountered, however, was that the automatic updates sometimes introduced interface changes that required re-learning certain steps. The billing and invoicing procedures were transparent and straightforward, but I wish the update announcements were a bit more detailed prior to deployment. In essence, the product compares favorably for database management versus older tools I’ve used, but could improve on communication around system changes. The telephonic support was helpful when contacted, indicating a responsive approach that I appreciated during the onboarding phase.

    Mayank LalArunachal Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    It clicked when I adjusted my working hours

    When I first explored your service, the hours I was supposed to use felt a bit off from my usual schedule. Signing up and going through the sales process was straightforward enough, but when I started actually using the dialer and database during my regular hours, I noticed some misalignment. On the one hand, the call tools worked well during peak periods, but on weekdays when my workload varied, the software didn’t always adapt. I appreciated how the invoicing process was clear and the payment setup was convenient, yet I had to adjust my actual working hours to fit the software rather than the other way around. The onboarding and training provided some clarity but didn’t fully prepare me for how the system’s routines would mesh with my specific timetable. I wanted to make it work around my shifts, but the automatic updates sometimes changed key features without warning. Support was reachable, and on a couple of occasions, it helped straighten out confusion about scheduling, but there wasn’t a smooth flow overall. In the end, I feel your platform fits best for a consistent block of time, which I had to commit to, even if my actual workdays vary. So, it clicked only after I found a set time to use it properly.

    Ashok Abhijit BanerjeeAndhra Pradesh, IndiaExperience: Published:
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Bahut time barbaad hua, software mere expectations par khara nahi utra

    Main pehle bhi bahut baar aise platforms ko try kar chuka hoon, toh mujhe pata hai ki kya expect karna chahiye. Lekin WFHI ke saath mera experience disappoint karne wala raha. Sign up karne mein bhi kaafi waqt laga, aur invoice process itna slow tha ki main baar-baar follow-up karte karte thak gaya. Training materials ki jo description thi usme jo promises the, wo software mein actual mein nahi mile. Calling tools aur dialer ka interface mujhe bahut complex laga aur jo database feature tha, wo mere kaam ke liye bilkul suited nahi tha. Support team se baat karna bhi nahi ho paaya asaani se kyunki response time bahut slow tha. Automatic updates se bhi koi khaas fark nahi pada, unhone mere liye koi nayi cheezein simplify nahi ki. Main ye kehna chahunga ki agar kisi ko jaldi aur efficiently kaam karna hai, toh shayad ye option theek na ho unke liye. Apna time aur efforts dono yahan fail lagte hain, jo meri expectations ke bilkul vipreet tha.

    Abhay DubeyBihar, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.