Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,817 published WFHI Reviews.

2,91,646 of 3,88,817 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,88,817 published

Back to the start of the list
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Kabhi click hi nahi hua jab tak main sales page dekha

    Main kaafi time tak WFHI ki website pe ghuma, aur uss waqt mujhe ye samajh nahi aaya ki kaunsa software package mera suit karega. Sales funnel waise se traverse kar raha tha main, samajh nahi aaya ki basic aur premium features kaise alag hain. Onboarding guide thodi confusing thi, isliye main baar-baar dashboard aur pricing page ke beech switch kar raha tha. Jab tak main finally product description tak pahu-chaa, tab tak clear nahi hua ki training included hai ya alag se lena padega. Yeh poor pre-purchase clarity thodi disappointing thi, kyunki mujhe lagta tha main asaani se apne needs ko match kar paunga, par nahi hua.

    Tarun ParekhChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSupport and communication

    Expected a smoother experience but some features did work well enough

    When I started using the WFHI software, I was hoping for a seamless experience based on what the onboarding and training promised. The sign-up process was straightforward and invoicing was clear, which was a relief after earlier platforms I have tried. The dialer and database features worked fine for basic calls and data management, and there were some automatic updates that kept things current without much hassle. However, I found the telephonic support to be a mixed bag. Sometimes it felt prompt and helpful, but other times the explanations were a bit generic and not tailored to my specific context. Compared to my previous experience, this was somewhat disappointing as I expected more personalized troubleshooting. I did appreciate the training sessions which helped me get started, but when it came to more complex issues, the support wasn’t as thorough as I wanted. So, while the software has some good points and made my initial setup smoother than before, the support and communication left me wanting. Overall, it was neither a clear win nor a total letdown, just somewhere in between.

    Lakshmi DuttaAssam, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseBilling and payments

    billing ke mamle mein thoda jugad karna pada

    Bhai billing ka process maine thoda jugad karna pada kyunki hours ka exact match karna thoda mushkil tha. System flexible tha par phir bhi mera actual working hours aur jo invoiced hua usme thoda difference aa gaya tha. Payment portal chalana easy tha, lekin sometimes details check karne mein thoda time lagta tha. Mujhe ye lagta hai ki automatic updates thode helpful hote agar wo billing ke hours bhi sync karte rehte. Support thik tha, phone par baat karne mein itna patience chahie tha kyunki kabhi kabhi response slow tha. Overall experience thoda effort mangta tha par maintain karna manageable tha with thoda attention to detail. Main phir bhi use karta rahunga aur agar thode aur improvements aaye, toh aur easy ho jayega.

    Suresh MathewGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training steps thoda jumbled lage, par support theek tha

    Training ke jo steps the wo mujhe kabhi kabhi thode ajeeb sequence mein lage, jaise sab features ek saath samajhne ko mil rahe thay bina clear order ke. Onboarding documents thode confusing the ki kaunsa step pehle hona chahiye, iska thoda better arrangement ho sakta tha. Call dialer aur database use karne ka tarika samajhne mein thoda waqt laga. Par haan, jab support ko call kiya toh unhone patiently guide kiya, jo acha laga. Invoice aur payment process bhi smooth thi, par training ki order thodi out of sync thi, jo beginners ke liye musibat ho sakti thi.

    Manjeet BhatMizoram, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSupport and communication

    Mixed feelings about support, might use again but cautious

    I went through the support experience with some hesitation, and after finishing the process, I’m left with mixed feelings. The initial contact when I needed help with the dialer setup was good; the support team was patient and walked me through the steps carefully, which felt reassuring. However, when I needed assistance the second time for database integration, the wait on telephonic support was longer than I expected, and the responses were less detailed. This made me wonder if I would get prompt help next time I require it or if I’d need to rely more on self-help resources. Even with these ups and downs, I think I can probably work through smaller issues myself, but for bigger problems, I might hesitate before calling again. I appreciate the initial fast setup support but noticed the consistency lacks, which leads me to cautiously consider whether I'd use this support repeatedly.

    Milind PuriUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    The onboarding step where it finally clicked for me

    I was initially puzzled about the sequence of steps in the onboarding process. The signup flow seemed a bit crowded with options, and I wasn’t sure why I had to confirm some things before understanding the basics. However, when I got to the part where the training modules aligned clearly with the software layout, that's when it really clicked for me. It made the rest of the setup much easier to follow. Overall, most of the steps made sense after that moment, but a brief introduction or an overview video at the start could have saved me some confusion early on. Also, the way the calling tools were integrated into the dashboard felt smooth once I started using them daily, but it took a bit of trial and error. I appreciate that the database update notifications came automatically and didn't require manual checking. Invoice processing was straightforward, though the payment confirmation screen could be clearer. All in all, I was satisfied with the flow, but I think the first few steps could benefit from more clarity or a better introduction to the platform's features.

    Anika SippyJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training mein thoda wait tha, par repetition se faida hua

    Mujhe laga tha ki training sessions jaldi complete ho jayenge without much waiting time, par asli mein thodi der lag gayi between different modules, especially while waiting for live telephonic support during onboarding. Mujhe thoda repetitive feel hua with some of the explained concepts, lekin sochti hoon ki ye repetition actually helpful tha because har baar sunne se clarity badhti thi. Jo main expect kar rahi thi woh thoda fast-paced session tha, par reality mein smooth aur steady progress mila. Software ke basics kaafi achhe tarike se explain kiye jaate the, aur jab tak hum comfortable nahi ho jate, tab tak training team ne patience bhi dikhaya. Yeh balance acha tha between quick instructions aur time for practice, aur overall, main satisfied hoon kyunki mujhe lagta hai ki ye process meri understanding ko genuinely improve karta raha.

    Sujata AhluwaliaMaharashtra, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSupport and communication

    honestly, support toh pura time waste laga

    So, main ne socha tha ke support thodi helpful hogi, par yeh kya, baar baar call karna padta, wait karna padta tha, fir bhi problems clear nahi hoti. Training ka jo process tha, usme bhi kuch clear nahi tha. Mujhe lagta tha ki onboarding smooth hoga, par har step mein confusion thi ki kya karna hai. Dialing tool samajhne me time laga, aur database se connect karna complicated tha. Automatic updates ke baare me bhi pehle se kuch info nahi thi, isliye kaafi baar bheed-bhaad wali situation hui software me. Mere jitne bhi sawaal the, un sab par support theek se respond nahi kar paya, ya delay ho gaya. Payment aur invoice lene ke process thoda theek tha, par support team se jo help milni chahiye thi, wo last tak consistent nahi rahi. Mujhe lag raha tha ke main khud hi sab kuch solve karna padega, jo kaafi frustrating tha.

    Gunjan ThakurWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSoftware and access

    software use karte waqt thodi problems thi

    Jo software mujhe mila tha, use karte waqt mujhe thoda sa hairani hui ki sab kuch itna straightforward nahi tha jitna laga tha. Main soch rahi thi ki main easily apna database setup kar lungi bina help ke, par mujhe fir bhi ek do baar support ko call karna pada during the initial access phase. Software interface mujhe thoda confusing laga kabhi kabhi, especially jab automatic updates aaye toh kuch features change ho gaye jise samajhne mein thoda waqt laga. Dialer tool generally theek tha, par mujhe fully confident nahi lagta ki agli baar bina kisi help ke use kar paungi. Onboarding process kuch had tak samajh aaya, lekin mujhe lagta hai mujhe aage bhi support ki zarurat padegi yeh software chalate waqt. Sign-up aur invoicing thoda straightforward tha, usmein koi badi dikkat nahi hui, bas software access aur setup mein jo complexities thi, woh surprising thi.

    Vinita Sonal WadekarTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    jo expect kiya tha, waisa response nahi mila

    Main ne socha tha ki sales team jaldi se response degi aur questions ka turant jawab milega. Par contact karne ke baad jab main ne software aur training ke baare mein details puchi toh response mein time laga. Unhone zaruri information di but kabhi kabhi lagta tha ki baat ko samajhne mein deri ho rahi hai. Invoicing aur payment process bhi tezi se complete nahi hui jaise mujhe lagta tha initial baat-cheet ke hisaab se. Overall jo interface aur tools thoda intuitive hain, sales team ke jawab utni quick nahi the jitna main expect kar rahi thi.

    Hiral KharadeDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy