honestly, support toh pura time waste laga
So, main ne socha tha ke support thodi helpful hogi, par yeh kya, baar baar call karna padta, wait karna padta tha, fir bhi problems clear nahi hoti. Training ka jo process tha, usme bhi kuch clear nahi tha. Mujhe lagta tha ki onboarding smooth hoga, par har step mein confusion thi ki kya karna hai. Dialing tool samajhne me time laga, aur database se connect karna complicated tha. Automatic updates ke baare me bhi pehle se kuch info nahi thi, isliye kaafi baar bheed-bhaad wali situation hui software me. Mere jitne bhi sawaal the, un sab par support theek se respond nahi kar paya, ya delay ho gaya. Payment aur invoice lene ke process thoda theek tha, par support team se jo help milni chahiye thi, wo last tak consistent nahi rahi. Mujhe lag raha tha ke main khud hi sab kuch solve karna padega, jo kaafi frustrating tha.