Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,507 published WFHI Reviews.

2,92,138 of 3,89,507 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

70,019 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    needed clearer guides on what's coming next

    I signed up hoping the onboarding would lay out every step clearly but it was a little mixed. Some parts of the software were well explained, especially the initial setup and using the dialer, which I found straightforward. However, when it came to the database and how automatic updates happen, I wasn't really sure what to do or what to expect next. The training did touch on those but it felt incomplete or rushed in places. Overall, it worked okay but I had to call support twice to clarify things that weren’t fully clear upfront. A bit more step-by-step might have helped a lot before jumping into the software.

    Bindu DaveLadakh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    better than i expected overall

    I had used some other workflow software before and honestly the sign-up and invoicing here felt a lot simpler. No unnecessary back and forth and renewing subscription was pretty smooth too. I liked that the automatic updates kicked in without me having to do much, which was a relief compared with manual patches I was used to earlier on. Training was okay, nothing fancy but did the job to get me started with the database and dialer features. The main thing is this setup fits me better than what I tried earlier, so I guess it worked out all right for me.

    Prakash ChandranMaharashtra, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Mixed feelings but surprisingly clear information on pricing

    When I first looked into WFHI's software and training, I wasn’t entirely sure what to expect. The sales process was fairly straightforward but what really surprised me was how clearly the pricing and invoicing details were laid out. Despite some initial doubts about the suitability of the software, I felt more confident by the time I completed the pre-purchase discussions. The representatives gave factual answers without overselling, which helped me trust the process. However, at the same time, some of the sales communications didn't fully address my questions on the ongoing effort required for the software setup and calling tools integration. The sign-up process was smooth and the invoicing came without any hiccups, but I was left uncertain about how much continuous maintenance I would need to invest in after the training. For the most part, the product seemed promising, though certain elements still left me cautiously optimistic rather than clearly convinced.

    Bhavana AcharyaMaharashtra, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Matching expectations was a bit off, though sign-up worked well

    I found the sign-up process straightforward and without hassle, which was a positive surprise. However, the sales pitch gave me the impression that the software and tools would be more flexible to my working hours. That expectation didn’t fully match the reality after starting to use the dialer and database. While the software does work, it wasn’t quite the fit I hoped for based on pre-purchase information. This one part was slightly disappointing, even as the overall platform remains functional and stable.

    Ishita ChavanLadakh, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Response time ne bahut help ki, ye baat impressed kiya

    Main yeh batana chahungi ki sales aur pre-purchase ke dauran response kaafi rapid aur timely tha jo mujhe bahut suit kiya. Jis tarah se support ne mere questions ko priority di, wo bahut professional tha. Invoice aur payment ke process par jitni clarity chahiye thi woh directly mil gayi bina kisi confusion ke. Thoda formal tone mein bolungi toh, mujhe kabhi bhi query ko lekar wait nahi karna pada aur har baar tracking details aur next steps clearly provide kiye gaye. Is responsiveness ne mujhe confidence diya ki main product ko smoothly operate kar sakti hoon, aur ye ek bahut zaroori baat thi mere liye.

    Radhika VenkatesanLadakh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    I had a pretty solid idea of what I wanted from the software, but honestly, it exceeded my expectati

    I had a pretty solid idea of what I wanted from the software, but honestly, it exceeded my expectations in many ways. The features were more user-friendly than I thought they’d be, and everything seemed well-designed for ease of use. It matched what I initially thought I would receive and added value I hadn't anticipated!

    Raj KumarHimachal Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Signup samay thoda jyaada laga par samajh achhi thi

    Sales aur pre-purchase mein labeling thoda confusing laga initially, par dheere dheere samajh paaya ki har option ka matlab kya hai. Signup ka process thoda lamba tha, aur payment details ko fill karte waqt thoda samay zyada laga kyunki terms ko dhyan se padhna pada. Lekin ek baar payment ho gaya toh invoice clear tha aur samajhne mein koi dikat nahi hui. Software ke features ke baare mein jo baatein pehle batayi gayi thi, woh overall consistent rahi, bas shayad agar instructions thodi aur seedhi hoti toh jaldi samajh paata. Dialer aur database ko use karna easy tha, lekin thoda aur clarity labels mein agar bana hota toh better hota. Training ne kaafi help ki, especially jab main naye tools ko samajhne ki koshish kar raha tha. Mujhe lagta hai agle baar shayad thoda zyada smooth signup kar paunga agar thoda aur streamlined ho jaye process.

    Gaurav LalNagaland, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Surprising responsiveness but disappointing details

    I reached out before purchasing, and honestly, I was surprised by how responsive the team was. That’s the good part. The downside? The information I got was pretty vague, and I didn’t feel like my questions were answered fully. It made me hesitate about moving forward.

    Sanjay AgarwalUttarakhand, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Day-to-day ka use theek hai, beginners ko thoda samajhna padega

    Main software ko rozana use kar rahi hoon, toh mujhe pata chala ki day-to-day handling mein yeh kaafi smooth hai. Training session mein basics samjhe the, jiski wajah se tools ko operate karna itna mushkil nahi tha. Lekin kuch features jaise ki database management thoda complex feel hota hai, isliye jo log naye hain unke liye thoda time lagega adjust karne mein. Dialer system achha hai, calls lagane mein dikkat nahi aayi. Sign-up aur payment process straightforward thi, bas kabhi kabhi auto-updates ke baad naye interface mein confusion hoti thi. Priority assistance se contact karke queries solve karna asaan raha, par shayad thoda impatient logon ke liye delay ho sakta hai. Jo log apne kaam ke liye ek consistent aur daily work ke liye ek dependable tool dhund rahe hain, unke liye yeh sahi rahega. Jo immediate results chahte hain unko shayad thoda wait karna pade.

    Sanjana AnandPunjab, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    jo expect kiya tha, utna hi practical experience mila

    Jab maine WFHI ke sales aur pre-purchase process ko use kiya, toh maine socha tha ki shayad mujhe zyada guidance milegi, lekin actually main kaafi cheezein khud hi samajh kar karni padi. Invoice aur payment system clear the, lekin product ki features ko match karne ke liye mujhe apni taraf se thoda research aur experimentation karna pada. Dialer aur database features ka use karna thoda ajeeb tha initially, kyunki mujhe lagta tha ki shayad kuch aur intuitive way hote trainings provide karne ka. Support to tha, par vo zyada proactive nahi lagta tha mujhe. Phir bhi, software ki jo capability thi, wo meri daily requirements ko pura karti thi – matlab jo maine expect kiya tha, ultimately vo mila. Mujhe bas lagta hai ki sales se lekar onboarding tak ke beech thoda better coordination hoga toh aur bhi acha rahega iska experience.

    Dhara PandeyTripura, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.