needed clearer guides on what's coming next
I signed up hoping the onboarding would lay out every step clearly but it was a little mixed. Some parts of the software were well explained, especially the initial setup and using the dialer, which I found straightforward. However, when it came to the database and how automatic updates happen, I wasn't really sure what to do or what to expect next. The training did touch on those but it felt incomplete or rushed in places. Overall, it worked okay but I had to call support twice to clarify things that weren’t fully clear upfront. A bit more step-by-step might have helped a lot before jumping into the software.