Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,761 published WFHI Reviews.

2,91,600 of 3,88,761 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,88,761 published

Back to the start of the list
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Jab training ka system samajh aya tabhi rahat mili

    Pehle main soch rahi thi ki training aur onboarding bahut repetitive hogi, aur thoda wait zyada lagega. Lekin jab main actual software use karna shuru kiya, tab mujhe laga ki kaafi cheezein smoothly chal rahi hain. Thoda lagta tha kabhi kabhi ki main ek step pe ruk gayi hoon, par uss waiting period ke dauraan mujhe samajhne ka time milta tha. Traning ki dohrayi bhi zyada nahi thi, bas jab kabhi nayi feature ko samjhana hota tha to thoda repeat karna padta tha. Main soch rahi thi ki shayad ye process thoda tedious hoga, lekin meri expectations se zyada acha tha ye part. Ab mujhe lagta hai ki agle baar bhi thoda help lena chahiye to zyada clear samajh aayega, par overall ye experience kaafi helpful raha.

    Anika RaneKerala, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Matched my expectations, with some small quirks

    The training and onboarding process was pretty much what I expected before diving in. The initial sessions were straightforward, covering the basics of software and database management, which aligned well with the promotions I had seen. However, there were a few quirks, such as needing to troubleshoot the dialer a couple of times because certain features didn’t behave as smoothly as advertised. Still, the support team was available when I needed them and helped resolve these issues quickly. The automatic updates kept the software fresh, although occasionally a notification would pop up at an inconvenient moment. Billing and payment were also as expected, with clear invoices and timely receipts. In sum, good and effective training helped me get per task usage done efficiently, but the usual small glitches kept it from being perfect. I can say the experience was balanced, meeting my expectations on most counts while revealing minor issues on the side.

    Alok MukherjeeJharkhand, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Sales process okay tha par zyada effort mujhe lag gaya khud samajhne mein

    Jab maine WFHI ka software aur training sign-up kiya, toh sales aur pre-purchase ka process thoda mixed experience tha. Pehle toh sign-up aur basic invoice receipt ka part toh theek tha, aur mujhe jyada problem nahi aayi. Uske baad software ke features samajhne ke liye training ke links diye gaye jo mujhe acha laga, par wahan se mujhe apne aap hi zyada seekhna pada. Documentation aur instructions wahi the, lekin thoda confusing laga ki har cheez clearly step by step nahi batayi gayi thi, mujhe kayi cheezein trial and error se samajhni padi. Kuch aspects jaise dialer function ka use karna, database integration ko samajhna thoda time laga without kisi instant guidance. Sales process friendly tha par mujhe lagta hai ki agar onboarding thoda aur detailed hota toh user ko kam mehnat lagti. Overall, mujhe ye lagta hai ki product strong hai par thodi zyada self-exploration karni padti hai tabhi smoothly use kar paungi.

    Riddhi NeneJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSupport and communication

    Expected less repetition but support was mostly responsive

    I expected that contacting support would be more straightforward without having to repeat myself multiple times. In my experience, there was some unnecessary repetition during calls when I looked for help on call dialer issues, which slowed things down. However, the wait times weren’t very long overall and support agents eventually understood the problem after explaining more than once. It wasn’t a smooth ride throughout but I think my expectations needed to be adjusted slightly given the complexity of the software. Responses mostly arrived within a reasonable window, and the guidance was useful once we got past the communication hiccups. So while it wasn’t perfect and involved some patience, my impression was that support generally delivers what it promises, just with a little room for improvement around efficiency and clarity in initial contacts.

    Ayesha GillRajasthan, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Onboarding mein jyada wait nahi hua, delivery sahi rahi

    Mujhe lagta hai ki training aur onboarding process kaafi efficient thi, kyunki mujhe jyada repetition ya unnecessary wait face nahi karna pada. Jab maine pehli baar software ka interface khola, toh woh straightforward tha aur har step ke baad instructions clear milti rahi, jis se mujhe zyadatar samajhne mein aasani hui. Repetition nahi thi, bas ek do baar kuch modules ko dobara dekhna pada kyunki naye workflows ko samajhna thoda challenging tha. Par overall, system smoothly chal raha tha aur mujhe kisi process mein stuck nahi hona pada. Waiting time raha toh sirf thoda sa batch training sessions ke liye, lekin vo bhi manageable tha. Jo immediate queries thi, unke liye quick help database bhi tha, jo kaafi madadgar tha. Mujhe lagta hai, agar aap thoda dhyaan se steps follow karo, toh yeh onboarding process straightforward aur quick hota hai, bina zyada stress ke. Main definitely recommend karungi ki jo log realistically time allocate karein, unke liye yeh onboarding kaafi smooth hoga.

    Sanchita ShenoyWest Bengal, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Not confident at all

    mujhe lag raha tha process thoda easy hoga but sab kuch confusing tha. end tak mujhe samajh nahi aaya ki kya karna hai, frustration bohot tha. kuch bhi clear nahi tha aur mujhe kuch samajh nahi aaya, sirf time waste hua.

    Arun NairNagaland, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Response Milna Dukhda Ban Gaya

    Maine WFHI ke software ke bare mein inquiry ki thi aur sales team se baat karne ka moh mujhe mila. Lekin response time bahut disappointing raha. Jab unse kisi specific feature ke baare mein poocha toh clarity nahi mili, aur unka follow-up lagataar delay hota raha. Kuch log toh simply reply hi nahi karte the. Jo log close se support dene wale lage, unse feedback mila, wo thoda acha tha, par overall mujhe lagta hai ki sales team ko thoda zyada proactive hona chahiye tha. Training aur onboarding ke liye bhi clarity thodi kam thi, jo final decision lene mein confuse karta hai. Haan, platform ka demo thik tha, usse maine decide karne mein help mili, par uske alawa support bahut weak laga. Agar proactive communication nahi hoga toh client interest kam ho sakta hai, aur mujhe aisa lagta hai ki WFHI ko apni communication strategy par seriously kaam karna chahiye.

    Rohan MathewMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerBilling and payments

    Mixed feelings but keeping it chill

    Hey, so honestly using WFHI’s billing system day-to-day has been kind of a mixed bag for me. At first, signing up and making payments was straightforward, and invoices came fine, which I liked. But after a couple of weeks, I started noticing some minor glitches when trying to view past invoices or change payment details, which was kinda annoying. The automatic updates sometimes reset settings without much of a heads-up, so I had to double-check stuff quite often. That said, telephonic support helped clear up most doubts, even if sometimes the wait was longer than I wanted. The billing interface overall does feel decent enough, but it’s not flawless yet. It’s not like I’m frustrated or anything, just a little surprised it didn’t smooth out faster given how professional everything else is. Despite those quirks, I’m hanging in there and seeing how it evolves over time.

    Puneet ShanbhagKarnataka, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSoftware and access

    Expected them to respond faster, par mostly support mil gaya

    Software aur access ke liye main kaafi optimistic tha ki log bahut jaldi respond karenge jab kabhi queries aayengi, par experience thoda mixed raha. Shuru me main soch raha tha ki jab problem hogi toh turant support milega, jo ki thoda der se hua kabhi kabhi. Lekin jab bhi response mila, woh kaafi helpful tha. Calling tools ke issues ko samajhne mein support team ne patience dikhaya, aur jo bhi database queries main raise karta tha unka jawab accha tha. Onboarding ke doraan automatic updates bhi aaye jo software ko regular better bana rahe the, jisse lagta hai ki users ki feedback appreciate ki ja rahi hai. Mujhe lagta hai ki agar response thoda zyada prompt hua hota toh experience aur bhi seamless hota. Abhi bhi overall process comfort deta hai, par expectations ke thode neeche raha mujhe support response ka time.

    Ayush Chetan GaikwadJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Onboarding mein zyada samay laga, software ne handle achhi tarah kiya jab dikkat ayi

    Mujhe WFHI ke training aur onboarding flow mein kaafi waqt laga samajhne mein, especially jab kuch technical problems aayi during initial setup. Lekin mujhe ye kehna padega ki software ne uss mushkil waqt mein achhi support di aur smoothly issues ko handle kara. Dialer mein agar kisi wajah se lag hua bhi, toh database syncing ne aur calling tools ne kaafi madad ki training ke dauraan. Mujhe thoda formal lagta hai yeh review likhna, par sach baat ye hai ki main ne unexpectedly kuch dikkat face ki jo itni jaldi resolve nahi hui, aur ye thoda frustrating tha. Fir bhi, training ke support ne jo clear process follow karwaya woh meri madad kar raha hai abhi bhi. WFHI ke sign-up aur invoicing process bhi thode complex lage par customer support ka telephonic response timely aaya. Overall onboarding delay ke bawajood, mujhe lagta hai ki software aur team ko mehnat karni chahiye, par main satisfied hoon.

    Madhuri MishraUttar Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy