Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,576 published WFHI Reviews.

2,92,190 of 3,89,576 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

70,032 matching

Back to the start of the list
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Jo hours main expect karti thi, uske hisaab se thoda alag hai fit

    Main initially soch rahi thi ki jo hours main WFHI ke saath invest karungi, woh perfectly mere daily routine ke saath align honge. Woh expectation thi ki training aur software ka use main apne usual working hours ke andar comfortably kar lungi. Lekin jab main actual mein bandi, toh mujhe laga ki jo modules hain, unme kuch parts aise hain jo zyada time lete hain compared to what main soch rahi thi. Yeh thoda challenging ho gaya jab main apni dusri responsibilities ke saath balance kar rahi thi. Lekin main yeh bhi keh sakti hoon ki agar koi insan full-time ya flexible hours ke saath kaam karta hai, toh shayad yeh system uske liye accha fit hoga. Aise log jo regular office hours mein strictly free nahi hote, unke liye yeh thoda tough ho sakta hai kyunki time management mein challenge aayega. Sales team ne pehle jo briefing di thi usmein timing ko itna strongly mention nahi kiya gaya tha, isliye main thoda confused thi initially. Par overall, ye software aur training mujhe pasand aayi, bas timing ki wajah se main sochti hoon ki yeh unhi logon ke liye best suit karega jinke paas flexible or dedicated time hai jo hours properly manage kar saken.

    Revathi AhluwaliaKerala, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Easily find what I need but room for better organization

    Using the sales portal to find the right package was generally straightforward. The product descriptions and training details were presented clearly, which helped me decide quickly. I especially liked how accessible the database and calling tools information was; it made comparing features easier than I expected. However, I did find that some sections in the dashboard could be better organized, with a few menus overlapping or not being clearly named. Also, while the payment details were provided with a decent level of transparency, I wish the invoice history was easier to navigate without scrolling through multiple screens. Still, the sign-up and payment steps were hassle-free overall, and the system updated automatically as promised, which saved time. So, while the positives definitely outweigh the small annoyances, there's scope to streamline navigation and clarity. Despite that, I would say the experience balances efficiently between convenience and minor complexity, making it useful but with some room for improvement.

    Kedar KurupTripura, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Label samajh nahi aae initially, thoda confusing tha

    Jab maine pehli baar sales aur pre-purchase information dekha, toh mujhe laga tha ki labels simple aur straightforward honge, jaise ki mai expect karti thi. Par experience kuch alag hi raha. Kuch terms aur labels itne clear nahi the jitna main chah rahi thi. For example, database aur dialer sections mein jo documentation diya gaya tha, woh thoda confusing tha aur main thoda time laga samajhne mein ki kaunse feature exactly kya karta hai. Pehle mujhe laga ki ye software mera kaam bahut easy kar dega, par jab training aur onboarding kaafi dense aur repetitive hua toh mota mota samajh aaya ki yeh sab system waise nahi kaam karta jaise labels indicate karte hain. Sign-up aur payment process achha aur smooth tha, usme koi dikkat nahi aayi. Support team ne bhi mujhe assist kiya jab maine help li, par overall, mujhe laga ki thoda zyada clarity labels ke saath honi chahiye thi, tab quick decision lena easier hota.

    Ramya DeshpandeJharkhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Really happy, the software matched exactly what I expected

    Before purchasing, I was a bit unsure about how refined the calling tools and database would be. As I went through the sign-up and onboarding, everything surprised me in a positive way. The training was neatly structured and the automatic updates kept improving things without any hassle. The invoicing process was clear and hassle-free which was great. It’s rare to find something that matches what you imagine so closely. I’m really glad I chose this software setup because it’s been exactly what I needed to manage remote workflows efficiently.

    Suresh KrishnanGujarat, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Step-by-step flow ka arrangement kaafi surprising tha, sach mein

    Main initial sales process ko lekar thoda unsure thi, but jaise-jaise main signup aur onboarding karti gayi, mujhe laga steps ka order kaafi sensible hai. Starting se hi har ek cheez logically next step ko point karti thi aur mujhe confusion nahi hui ki next kya karna hai. Bahut baar aisa hota hai ki software mein jo steps hote hain, wo thode disorganized lagte hain ya repeat karwate hain, par yahan mujhe lag raha tha ki har step useful tha aur consistent. Lekin main thoda surprise hui ki training modules ko start karne mein mujhe thoda wait karna pada because automatic updates and downloads take karne the, jo pehle se zyada expect nahi kiya tha. Wo thoda time consume karta tha, par uske baad jitna sequential progression tha, wo mujhe achha laga. Dialer setup aur database integration pe proper guidance thi jo practitioners ke liye zaruri hai, toh mujhe woh part clear laga. Overall, main yeh soch rahi thi ki process thoda ziada straightforward hoga but yeh thoda elaborate hone ki wajah se kaafi useful bhi tha. Fakt mujhe yeh thoda samajh nahi aaya ki kab aur kaise regular telephonic support se baat karungi. Tab bhi stepwise flow samajhne mein koi problem nahi aayi aur yeh mujhe confidently use karne mein madad ki.

    Kashish JaiswalKerala, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Response accha tha, clearly better than expect kiya tha

    Jab maine pehli baar sales team se contact kiya tha, mujhe laga tha ki shayad wo slow ya repetitive honge, jaisa ki mein ne doosri jagahon pe dekha tha. Lekin jo experience mila uss hisaab se main package kharidna thoda aasan ho gaya. Responsiveness kaafi achha tha, calls kaafi jaldi pick hue aur unhone meri queries ka jawab bhi promptly diya, jo meri expectation se better tha. Jo typical sales wala wait time ya back and forth hota hai, wo yahan zyada nahi tha, matlab ki mujhe lagta hai ki woh log apne process ko streamline karte hain. Pehle toh mujhe unka software aur training ke baare mein poora details ko samajhne mein thoda doubt tha ki kya ye quick response waale team se help milegi ya nahi, par jawab mili ki yeh unke strength thi. Bahut baar maine alag-alag options aur versions ke baare mein pucha, unhone patiently explain kiya bina kisi frustration ke. Pehle toh ye lag raha tha ki main sirf ek aur sales cycle me phase jaa raha hoon, par sab kuch asan aur straightforward nikla. Mujhe lagta hai ki jo log carefully aur jaldi communication chahte hain, unke liye yahan ki sales support kaafi better option hai, aur experience mere liye overall smooth raha. Verdict simple hai: response accha tha, better than average sales team ke.

    Kabir SanyalMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    How the support handled a hiccup really stood out

    Reflecting back on my experience with WFHI's sales and pre-purchase phase, what I remember most clearly is how they managed things when something went wrong. Early on, during the onboarding and training setup, a glitch caused some delay in accessing the call dialer feature. This could have been really frustrating at the time, but what stood out was how quickly and attentively their telephonic support responded. They acknowledged the issue without brushing it off and kept me updated while they worked on a fix. That level of communication made a difference, helping me stay calm rather than losing trust. Aside from that incident, the training materials were informative and the onboarding flow was smooth enough to get me started well. The database functionality also fit my workflow nicely, letting me organize contacts effectively. Automatic updates over the weeks kept the software properly improved without me having to intervene. The sign-up and invoicing process was straightforward too, nothing confusing there. Still, if I were to mention a small reservation, I’d say some of the pre-purchase information could have been clearer about what to expect during occasional issues. But overall, the way the support team came through when things did go wrong really made a positive impression that lasts for me.

    Pankaj MalikChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    jab chahiye wo milta hai par nahi toh nahi: kisko chahiye?

    Kya bolu sales wale logon ki? Kabhi kabhi response fast milta hai toh lagta hai badhiya hoga, lekin fir call miss ho jaati hai ya reply dhang se nahi aata. Main jis tarah ka kaam karta hoon usmein prompt response zaruri hai, toh yeh thoda frustrating hota hai. Agar aap patience rakhte ho aur deadlines utne tight nahi hain, toh chal jayega ye service. Par agar quick answers chahiye toh shayad ye theek nahi rahega. Signup ka process straightforward tha, payment system bhi theek-2 tha. Dialer use karne mein easy tha, database feature thik tha, lekin kabhi-kabhi slow load hota tha. Training mein kuch cheezein clear karni padti thi khud se, jisse samay lag gaya. Support ke saath phone pe baat karna kafi hit or miss tha, jisme kabhi help achhi mili kabhi nahi. Mujhe lagta hai ye zyadatar un logon ko suit karega jinke pass jyada complicated queries nahi hain aur jo thodi flexibility rakhte hain response ke time mein. Magar jinhe regularly quick support chahiye, wo thoda disappointed ho sakte hain. Main khud thoda mix feelings ke saath hoon overall, par patience rakho toh kaam ban jayega.

    Neeraj MankadGujarat, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    You met my expectations mostly but some things felt off

    I was looking forward to how your sales and pre-purchase process would work, and honestly, you kind of hit the mark. The information on your website and call scripts mostly matched what I expected. The labels and descriptions around pricing and features were clear enough to help me decide without second guessing much. Still, there were moments when I felt some wording wasn’t super tight, which made it a bit confusing whether certain add-ons were included or had hidden costs. I think more upfront clarity there would help users like me avoid the extra back-and-forth. Also, the onboarding steps took longer than I thought they would, which was a little frustrating since I was eager to dive into the software. But once I got past the initial setup, things ran quite smoothly day-to-day, so I appreciate your efforts there. It’s a good balance between good and not-so-good, really.

    Nasreen RamanUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Wording on one button tha kaafi confusing

    Main sales ke liye software explore kar raha tha aur WFHI ke labels pe thoda confuse hua tha. Particularly jab main sign-up kar raha tha, ek button tha jisme likha tha ‘Activate Account’ aur mujhe initially samajh nahi aaya tha ki kya yeh payment start kar dega ya sirf free trial activate karega. Baaki saare labels thode standard the par yeh ek moment tha jahan mujhe thoda ruk ke sochna pada. Training ki clarity mein mixed feel hui, kuch cheezein achhi samjhayi gayi thi but kaafi documentation thoda vague thi. Dialer aur calling tools theek kaam kar rahe the but user interface thoda slow lagta tha kabhi kabhi. Database integration mein main apna data theek tarah se nahi dal paaya initially, par support team ne help ki thi. Overall to experience thoda mixed tha, kuch cheezein perfect thi, aur kuch mein better clarity chahiye thi.

    Farhan ReddyUttarakhand, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy