Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,532 published WFHI Reviews.

2,92,160 of 3,89,532 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

70,025 matching

Back to the start of the list
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    The pre-purchase steps felt well organized

    My experience with the sales and pre-purchase process was quite straightforward and well sequenced. From signing up to receiving initial training materials, the progression was logical and easy to follow. There was no pressure during the sales discussions, and the information provided was clear without overwhelming me. The invoicing and payment steps were simple, with clear notifications explaining each part. It was helpful that I had access to a demo of the software before fully committing, which helped me get an idea of how the calling tools and database would fit into my workflow. Communication from the sales team was responsive, answering questions promptly, which added confidence during decision-making. The onboarding flow started smoothly, giving me a chance to adjust at a comfortable pace. Overall, while I understand this is a software service with training, the effort required on my part felt reasonable and respectful of my time. I don’t recall any confusing or unnecessary steps slowing me down, and that made the entire process less stressful than I expected.

    Puneet RaneLakshadweep, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Thoda missing laga mujhe

    Software bahut achha hai daily use ke liye, lekin kuch features nahi the jo mujhe expected the. Overall kaafi useful hai, bas thodi aur functionality hoti toh zyada acha hota.

    Simran KhannaAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Order of steps tha thoda soch samajh ke, thoda ajeeb bhi

    Overall, sales and pre-purchase procedures wale steps theek the, but kuch jagah sequence thoda ajeeb laga. Sabse pehle sign-up process smooth tha aur billing clear tha, par uske baad training sessions ka arrangement thoda scattered tha. Kabhi kabhi lagta tha ki kuch important aspects ka overview milna chahiye tha pehle, jisse baad mein confusion kam hota. Onboarding flow mein database aur dialer ka integration thoda late aaye, jis se thoda disruption hua workflow mein. Support staff ne generally helpful responses diye, par kabhi kabhi thoda delay hua. Jab automatic updates aayi toh usmein bhi kabhi kabhi unexpected changes dekhne ko mile, jo thoda inconvenient the. Lekin overall, jaise-jaise system use karta raha, sab cheezein samajh mein aayi aur mila jula experience achha raha. Mujhe lagta hai ki agar steps ki ordering thodi aur sensible hoti toh onboarding zyada seamless hota.

    Arnav NayakAssam, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Felt better about clarity in sales info but with some doubts

    To be honest, the sales and pre-purchase experience was a bit of a mixed bag. At first, I wasn't very confident about the details that were provided about the software capabilities and billing, but as the process went on, I did feel like some aspects were better explained than I expected. However, the clarity in certain areas, like the update schedule and the support availability, could have been improved. I found myself circling back to check on these details a couple of times because I wasn't sure I had the whole picture. Still, when it came to the actual onboarding and training, things started to feel clearer and more straightforward. So although my confidence was shaky at the start, by the end of the sales process, it had mostly settled. The experience really hinged on that one aspect of communication clarity, which was okay but not flawless.

    Sonal SarafRajasthan, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    From the moment I reached out, their team was very responsive. I got detailed answers quickly and fe

    From the moment I reached out, their team was very responsive. I got detailed answers quickly and felt comfortable proceeding with my purchase. This level of service really made a difference in my overall experience.

    Rahul DeshmukhRajasthan, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Setup time was more than expected

    Getting everything arranged with WFHI took longer than I thought it would. The initial setup needed quite a few steps to organize the database and dialer configurations properly. However, once I passed the onboarding phase, the ongoing use is mostly smooth without requiring constant adjustments. The training videos help but I had to revisit them a few times. I appreciate that automatic updates don’t disrupt work often, and the sign-up plus payment system was clear. While I don’t feel overwhelmed or excited, I recognize this process suits those prepared to invest some initial effort for a smooth workflow later.

    Meenakshi MohanOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Woh software thoda slow tha, par calling features theek the

    Yaar, main pehle bhi kuch remote workflow softwares ko try kar chuka tha, toh mujhe andaza tha ki kya expect karna chahiye. WFHI software thoda slow laga compare karun toh. Kahi baar mera dialer button press karne par response delay hota tha, jiski wajah se hamara workflow ruk gaya. Lekin, iska database feature kuch had tak acha tha, jisme sare contacts aur details samajhne mein easy lagte the. Training material mujhe thoda incomplete laga, isliye thodi mehnat khud karni padi seekhne mein. Sign-up aur invoice process to the point tha, koi extra complication nahi tha waha. Overall, software mein thoda aur polish hona chahiye tha performance ke mamle mein. Agar woh thoda aur responsive hota, toh definitely use karne mein maza aata aur main zyada khush hota.

    Shantanu TyagiKerala, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Starting kaafi slow tha but end mein set ho gaya

    Bhai bataun, starting mein toh main thoda bore ho gaya software ko samajhne mein, kyunki sales aur pre-purchase process kaafi time le raha tha. Call karna padta tha continuous, aur har baar thoda wait karna padta tha response ke liye, jo main expect nahi kar raha tha. Training aur onboarding bhi thoda late start hui, matlab mujhe laga tha jaldi se jaldi ready ho jayega system. Dialer aur database ke features samajhne mein bhi thodi der lagi, aur automatic updates ki info milne mein delay hua. Payment aur invoice ka system mujhe thoda confusing laga pehle, toh wo bhi slow point tha. Par ek baar sab set ho gaya toh software ache se chalne laga, jo thoda relief tha. Overall, thoda slow tha start, lekin end mein kaafi stable laga sab kuch. Next time thoda fast ho jaye ye pura process toh maza aayega use karne mein.

    Ujjwal NarayananSikkim, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    It took just about a week to get fully going

    From the beginning, I was curious about how long it might take to get comfortable with the entire setup. To be honest, it didn’t take very long at all. Within less than a week, I was fully using the software without much hesitation. The onboarding process was paced well, with training videos and sessions that made the dialer and database features understandable quickly. The sign-up and billing steps were also straightforward, so I wasn’t stuck waiting on any delays. I liked the fact that I could call up support any time if I got stuck. What impressed me most was how smoothly the automatic updates kept rolling in without disrupting my workflow. After the initial exploration, the day-to-day tasks became much faster too, since the software had integrated well into how I usually work remotely. It really saved me from juggling multiple tools. So, the time it took to get fully going was surprisingly short compared to other platforms I’ve tried. In my opinion, this hassle-free ramp-up time is one of the main strengths here and it shows a lot of thought was put into the user experience.

    Kabir MalhotraKerala, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Kitna time laga poora setup mein?

    Main software purchase karte waqt thoda confused thi ki mujhe kitni madad chahiye hogi. Pehli baar jab maine sign-up kiya toh training materials achhe se samajh nahi aaye, toh mujhe support se baat karni padi. Jo telephonic support mila, wo kaafi quick aur friendly tha, aur unhone mujhe dialer use karna aur database manage karna step-by-step samjhaya. Lekin onboarding process thoda lamba laga, specially jab maine functionalities ko apne workflows ke saath integrate karna shuru kiya. Phir bhi, regular automatic updates ne software ko updated banaye rakha without mujhe extra dikkat diye. Jo mujhe pasand tha, wo ye ki agar mai next time bhi join karungi toh shayad thodi madad hi chahiye hogi kyunki ab main kaafi cheezein khud samajh gayi hoon. Overall, main kahe sakti hoon ki unka payment aur invoicing ka process bhi smooth tha, jisme delays nahi aaye. Initially thodi uncertainty thi, but ab lagta hai ki training aur software dono sahi direction de rahe hain. Agar agle baar koi naya feature bhi seekhna ho toh definitely priority assistance use karungi aur utna hi rely karungi jitna ab kar rahi hoon.

    Indira HegdeArunachal Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy