The one feature that stood out during setup
Signing up and starting to explore the WFHI platform came with a bit more figuring out than I anticipated. The initial sales guidance gave me a general idea, but once inside the software, a lot of the finer details were something I had to work out myself. Setting up the dialer, for example, took some trial and error to get the right configurations for my workflow. The training materials were helpful but sometimes felt a little generic rather than tailored to how I wanted to use the tools. That said, once I understood the database feature, it became much easier to organize my contacts and data in a way that made sense to me. What I appreciated most was the invoicing and payment process—it was clearly structured and didn’t throw any surprises. My only slight reservation is that a bit more handholding during the onboarding would have made the transition smoother, especially for those less used to this type of remote working software. Overall, it’s a solid platform, with just a small gap in user support during the early stages.