Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,392 published WFHI Reviews.

2,92,055 of 3,89,392 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,994 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Slow response times made me hesitant

    I reached out to ask about the invoicing process and how automatic updates might affect billing cycles. The replies took longer than I expected, which made me a bit unsure about proceeding. However, when the person did get back to me, they explained things clearly enough and helped with a few details on the payment methods. It still felt like I had to wait too long and chase up information, which wasn’t ideal. The sign-up process was straightforward, but the customer communication before purchase left me feeling a bit frustrated because I wasn’t able to get answers quickly.

    Sayali MathurChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Jo sales process tha, woh kaafi acha tha

    Maine jab WFHI ka software lena socha, mujhe pehle se thodi doubt thi ki shayad sales process thoda complicated hoga ya zyada time lega. Lekin jab maine signup kiya, toh pata chala ki yeh mera expectation se kaafi match karta hai. Payment aur invoicing sab straightforward the, without unnecessary delays. Lekin ek chhoti si baat jo thodi alag lagi, woh thi ke onboarding ke baad training materials thode technical lag rahe the, jo main expect nahi kar rahi thi itne initial phase mein. Baat karte time support ne clearly samjhaya par kabhi kabhi explanations thodi complex hoti thi mere liye. Toh overall sales aur pre-purchase jo experience mila, woh mera jo pehle socha tha uske saath kaafi consistent tha, especially regarding clarity and speedy sign-up. Usmein small reservation ke bina main keh sakti hoon ki process acha tha, par thoda aur simplified ho sakta tha shayad training ka hissa.

    Bhavana SehgalLadakh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Waqt par support mila, par kuch cheezein itni clear nahi thi. Mein samajh nahi paayi kuch points ko.

    Waqt par support mila, par kuch cheezein itni clear nahi thi. Mein samajh nahi paayi kuch points ko. Is baar mere liye thoda tricky raha, lekin agle baar shayad support ki zarurat padhe. Sochungi ki ek baar phir se connect karun ya nahi.

    Amit ChoudhuryKerala, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    wondered how simple the sales steps were

    I wasn’t expecting the sales and sign-up steps to be this straightforward honestly. The process just flowed naturally without unnecessary questions or delays. I could see from the start that the billing setup was quick and the invoice came promptly after signing up. It was refreshing how the training offers followed logically after accessing the software itself, making it easy to know what the next step was. The support contact options were clear too, which gave me confidence before buying. The simplicity surprised me — I expected more back and forth or complicated requirements, but it was pretty hassle-free and I appreciate that.

    Rupali Nitin GuptaJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Labels thik thak the, finally samajh aya ki kya lena hai

    I was thoda confused starting with their sales terms and labels for different software packages. Kuch words lag rahe the generic aur thoda overlapping but phir dheere dheere jab maine unki training modules dekhe, tab mujhe pata chala ki yeh sab organized hai. Action steps thoda complicated lage par phir samajh mein aane lage jab maine pricing aur database features ko dhyan se padha. Overall, main finally settle kar paaya ki mujhe kya lena chahiye, although shayad thoda aur clear labeling ho toh aur better hota, especially for beginners jinke liye remote tools naya hai.

    Omkar AwasthiTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Frustrated with slow start but system itself worked fine

    Initially, the whole sign-up and payment scheme took longer than I expected, making me feel a bit frustrated and held back. The invoicing process was a bit confusing at first and the database import step needed multiple retries, which delayed my actual use of the software. However, once these hurdles passed, the calling tools and dialer worked well without any further issues. Support was helpful after I reached out, but not very quick in the initial phases. The whole experience was mixed in terms of timing, but the product itself functioned properly once everything was set up and running smoothly with regular updates later on.

    Tushar DeshpandeMizoram, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Labels made sense but some phrases confused me

    I was setting up the sales dashboard and found that most of the wording used in the WFHI software interface made sense and aligned well with my understanding of remote workflows. The labels for different sections like call logs and contact database were clear and easy to find, which helped me navigate without frustration. However, there were a few phrases in the onboarding steps that felt a bit ambiguous or inconsistent. For example, one part talked about "Linking projects" But didn’t precisely explain what counted as a project or how links worked in practice, so I was unsure whether I had completed that step correctly. The training videos did explain these labels in a straightforward way, which was helpful because I revisited them after hitting some confusion with the interface. Overall, I appreciate the effort to make everything user-friendly, but I think small tweaks to terminology consistency could improve clarity. So, while most of the words made sense and I could get through the setup without much delay, a few moments left me wondering if I missed some crucial detail or feature because of the wording. Hopefully evolving these labels will make it even better soon.

    Ekta RajanAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Thoda zyada waqt laga software ki details samajhne mein

    Public pages pe product details thode scattered lage mujhe. Jab main software aur training ke baare mein search kar rahi thi, toh mujhe koi ek jagah par saari important cheezein nahi mili. Sign-up aur payment options theek thaak dikhte the, par jaise hi database features ke baare mein jaana, mujhe documentation mein thoda zyada waqt laga chahiye samajhne mein. Training ke terms aur onboarding ke steps thode clearly listed nahi the, toh main apne workflow se match karne mein dheere thi. Support se baat karna option tha, par main pehle khud se try karna chah rahi thi. Dialer aur calling tools ke baare mein bhi zyada info pehle nahi mili, toh thoda research karna pada baad mein. Definitely software mein potential hai, par clarity improve honi chahiye tak main confidently use kar paungi.

    Ananya KhuranaLakshadweep, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Sales process: thoda confusion, par thodi clarity bhi thi

    Main WFHI ka software lene se pehle apni zarurate samajhne ki koshish kar raha tha. Sales aur pre-purchase information arrange karna thoda mushkil laga, kyunki kaafi cheezein clear nahi thi dashboard pe. Multiple options bane hue the magar unka description adequate nahi tha, jisse mujhe samajhne mein time laga. Lekin ek achi baat yeh hui ki unki website par basic features thode clear the jo ki madadgar sabit hua. Par overall mujhe lagta tha ki thoda aur detail mein customer ko guide karna chahiye tha taaki confusion na rahe. Jo sign-up aur invoicing experience tha, woh normal tha lekin specifically sales ke waqt mujhe feel hua ki support thoda limited tha, aur automated updates ne bhi shayad clarity kam ki. Main appreciate karta hoon ki company ne basic information provide ki thi, lekin agar main recommend karun toh initial research karna padega bohot achchi tarah se ismein invest karne se pehle.

    Rishi ZachariahAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Woh moment jab system ne sab confusion hata diya

    Jab maine pehli baar software ka preview liya, toh kuch terms samajhna thoda mushkil tha, par training ke dauran ek moment aaya tha jab mujhe sab clearly samajh aaya ki yeh jo dialer aur database system hai, usme setup ek baar karna hota hai aur phir main focus kar sakta hoon apne daily tasks par bina baar baar technical cheezein samjhe. Wo jab trainer ne call karke sab explain kiya tha ki automatic updates har hafte hoti hain aur mujhe software ke new features ke baare mein tension nahi leni hai, toh mere andar confidence aa gaya tha. Miska reason tha ki main customer support ko bhi call kar ke unse help le pa raha tha jab bhi doubt hua tha, lekin initially thoda hesitate karta tha main. Overall itna clear hua ki purchase se pehle meri saari queries toh solve nahi hui thi, lekin us ek specific phone call ne mera saral kar diya tha. Toh end mein, aise product ke saath confident feel kar raha hoon main.

    Sudhir KulkarniChandigarh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy