2 out of 52 of 5Verified customerSales and pre-purchase
Slow response times made me hesitant
I reached out to ask about the invoicing process and how automatic updates might affect billing cycles. The replies took longer than I expected, which made me a bit unsure about proceeding. However, when the person did get back to me, they explained things clearly enough and helped with a few details on the payment methods. It still felt like I had to wait too long and chase up information, which wasn’t ideal. The sign-up process was straightforward, but the customer communication before purchase left me feeling a bit frustrated because I wasn’t able to get answers quickly.