Expected flexibility but hours didn’t fully match
I looked into the software and training wanting something that would fit my irregular working hours. The sales communication was clear about the software features, but during onboarding, I found the calling tools and dialer less adaptable to my actual schedule. The invoicing process went smoothly, which was nice, and the database feature helped organize my contacts well. Still, the timing aspects didn’t always sync with the times I usually work, so I couldn’t maximize the efficiency. It did what I needed generally, but I expected more customization around work hours before purchase. It mostly delivers, but for someone with variable hours, it might require some workarounds.