Honestly, it's a bit of a mixed bag
I’ve used other remote workflow software before, so I had some expectations when I tried your system. The onboarding was straightforward and the dialer worked smoothly enough during my test week. But honestly, the database feature felt a bit clunky compared to what I’m used to; sometimes it didn’t update as quickly as I'd hoped, which slowed things down for me. On the other hand, I found the automatic updates neat and unobtrusive, which was a plus. The invoicing and payment process was easy to follow, no surprises there, but the telephonic support was just okay—helpful but not outstanding. Would I recommend this software outright? Not quite yet, though I appreciate the even-handed way you’ve made improvements here and there. There were things that worked well, but also a few hiccups that kept me from fully enjoying the experience. So, in a nutshell, some pros and cons that balance each other out, making my overall impression pretty neutral.