Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,113 published WFHI Reviews.

2,91,865 of 3,89,113 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,940 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Purely confusing experience searching for sahi cheezein

    Started with high hopes but honestly, paying and searching for the right info was not so easy. Pehle hi jab main try kar raha tha understand karne ki what exactly is included and how to use the training modules, system thoda confusing laga. Itne steps hain, aur kabhi kabhi options repeat lagte hain without much explanation. Mujhe jo chahiye tha wo jaldi milna chahiye tha, but instead maine time waste kiya finding documents aur support details jo clear nahi thi. Aur payment process bhi straightforward nahi tha as I thought, although sign-up flow was okay. Although ek baat thik lagi ki updates regularly aate rahe, they kept the things fresh. Basically, poori process thoda sluggish aur unclear tha, which made it hard to decide if it’s worth it or not. Overall, product ke information tak pohchna itna straightforward nahi tha for mujhe.

    Ashok BhatRajasthan, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    pre-purchase flow was mostly smooth except invoicing order

    The steps leading up to buying the wfhi software were fairly well organized from my perspective. I started with checking out the product details and watching demo videos which did a good job of explaining the main features like the dialer and database functions. The sales team followed up promptly and helped clarify questions about the automatic updates and telephonic support options. The onboarding and training information was shared before the purchase, which made the sign-up process feel straightforward and logical to me. However, the only hiccup was invoicing; the timing and format didn’t fully align with when I expected to receive it, so it felt a bit out of sync with the rest of the steps. That aside, the overall sales and pre-purchase experience gave me a clear path and confidence to proceed. I appreciated the orderliness of the information flow and how each step prepared me slightly better for what came next.

    Pankaj DixitPunjab, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Starting up took longer than I thought it would

    I was pretty eager to get going with the WFHI software, but it ended up taking longer than I expected to be fully operational. Signing up was quick and the invoicing process was clear, which was a definite plus. However, integrating the software into my daily workflow—the calling tools, dialer setup, and database synchronization—all took more time and hands-on effort than I had initially thought. There were updates happening that I didn’t anticipate, and some of those interrupted the training slightly, which meant I had to adjust and relearn certain steps. Also, telephonic support was helpful but sometimes not immediately available, so that added to the waiting time before issues got resolved. I guess to put it simply, it’s a useful system once things are set up properly, but it does require a bit of patience and persistence in the early stages. I’d tell a friend it’s worth considering if they can afford some initial delays.

    Atul KaleMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Itni khud se seekhni padti itna socha nahi tha

    Main ne expect nahi kiya tha ki sales aur pre-purchase ka process itna khud se samajhna padega. Initially main soch rahi thi ki shayad training ke dauran ya onboarding steps mein zyada assistance milegi, par zyada tar cheezein mujhe khud hi dekhni aur samajhni padi. Ye cheez thodi surprising thi kyunki software access ya dialer setup jaisi basic applications mein bhi mujhe kaafi self-exploration karni padi. Lekin baad mein jab maine thoda aur deeply tools jaise database aur calling features ko use kiya toh system kaafi understandable laga. Support se contact hua tha kuch queries ke liye, par primarily main ne apne aap hi process follow kiya. Training aur onboarding thoda light feel hua kyunki zyada hand-holding nahi mila. Yeh modest expectation rakhta tha, isliye disappointment nahi hua; bas ye feel hua ki zyada proactive guidance better hoti. Overall jo experience raha wo thoda understated raha but manageable tha, aur system ki capabilities ko samajhne ke liye thoda patience chahiye.

    Sonia KanadeMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Sales ke time pe mixed feelings, support thoda helpful tha

    To be honest, jab main WFHI ke sales aur pre-purchase process pe sochti hoon toh mixed feelings aati hain. Sign-up process pretty straightforward tha, payments and invoicing smoothly handle huye which I liked. Lekin kuch cheezein thi jo mujhe thoda tension de rahi thi, jaise ki software ki functionality ke baare mein initial expectations se thodi mismatch thi. Onboarding bhi achha tha but training sessions thode rushed lage kabhi kabhi, toh mujhe laga ki thoda aur patience chahiye hota. Jo baat achhi lagi woh yeh ki telephonic support reasonably helpful tha, they answered queries with samajhdari and timeliness, though sometimes wait time tha. Agar phir kabhi mujhe help leni pade toh I think they’ll be there but main zyada confident nahi hoon ki har baar perfect assistance milegi. In summary, main apne doston ko bataungi ke agar tumko thoda patience hai aur thorough approach chahiye, toh WFHI thoda faayda karega, otherwise thoda inconsistent bhi laga.

    Namita PatilNagaland, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Good initial support but some hassle with sales process

    I found the sales and pre-purchase interactions to be a bit of a mixed bag. On the one hand, the team was responsive during the initial enquiry phase and answered many of my questions clearly, including details about the software features and the training involved. However, I did find the payment and invoicing process somewhat confusing at times, especially around the order confirmation and follow-up emails. I had to double-check with support several times to ensure everything was in order. Despite these hiccups, the onboarding flow itself was smooth once I got started, and the dialer and calling tools integrated well with my existing setup. I anticipate I may need some help again next time I renew or upgrade, given how some communication was delayed or unclear. That said, the telephonic support was polite and dealt with my queries effectively, so I feel confident I could reach out again and receive assistance. It just wasn’t as seamless as I’d hoped overall.

    Pritam MaheshwariRajasthan, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Would I try this again? Yes, but with some hesitation

    Finding exactly what I needed on the WFHI platform was a bit of a mixed experience. The initial sign-up and invoicing were straightforward, which I appreciated, and the onboarding flow generally guided me well through setting up my dashboard and exploring the calling tools. However, I did find some of the database features a little overwhelming at first, and navigating through them wasn't as intuitive as I hoped. The automatic updates did help smooth out some glitches that popped up. Despite these minor frustrations, I would likely use their software and training again as the overall system supports my remote workflow needs efficiently enough. The telephonic support was always responsive when I needed clarity, so that was a definite plus. So yes, I'd do it again but would prepare for a bit of a learning curve early on in the process.

    Maitri DasguptaJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Decent fit for flexible hours

    WFHI’s product fits reasonably well with the hours I work. It has the flexibility that I need to adjust my tasks according to my schedule. However, there are moments when I wish there were features tailored to accommodate more specific times of day. It's not perfectly perfect, but it does hold up well considering my usual workload. Overall, it performs adequately for what I need, but there's room for improvement.

    Tanvi ReddyMaharashtra, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Bahut baar samjha chuka hoon, lekin phir bhi helpful rahe

    Sales team se baat karte waqt mujhe thoda thakaan ho rahi thi, kyunki main inhi cheezon ke baare mein pehle bhi discuss kar chuka hoon. Par fir bhi unhone patiently sunna aur quick response diya. Har baar jab main koi sawal karta, wo jawab turant milta, jo ki maine pehle experiences ke comparison mein badi baat thi. Mujhe laga ki logon ka intention sach mein meri madad karna tha, na ki bas sales karna. Presentation mein thoda clarity honi chahiye thi, par jo bhi queries thi, unka solution pura diya gaya. Support efficient tha, phone pe baat karna easy tha, aur mujhe har baar feel hua ki main important hoon unke liye. Ye consistency hi hai jo mujhe sabse achhi lagi, chahe main kitni baar bhi repeat karoon apni doubts.

    Tarun SalviHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    It just needed more clarity

    I found the process of browsing for what I needed fairly straightforward, but there were a few gaps in the information that left me uncertain. Some features looked promising, while others didn’t quite align with what I expected. Overall, a decent experience, but a clearer layout would have helped.

    Divya SharmaKerala, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy