Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,89,298 published WFHI Reviews.

2,91,988 of 3,89,298 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,284 matching

Back to the start of the list
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Reflecting on my experience with the onboarding process, I find myself unsure about how effective th

    Reflecting on my experience with the onboarding process, I find myself unsure about how effective the wording and labels used in the software were. Looking back, certain terms applied to the database and calling features didn’t make immediate sense to me and caused some unnecessary confusion. It was only after some time, experimenting and revisiting the material, that the meaning behind some labels became clearer. The training materials seemed to assume a level of familiarity with similar tools, which I lacked. That maybe contributed to the unclear phrasing I experienced. The order in which the training covered topics felt logical overall, but the labeling inconsistencies detracted from the process. For example, when discussing automatic updates, it was not clear if these changes would require manual intervention or not, leaving me hesitant to act quickly on them. Even the invoicing and payment steps involved some terminology that could have been simplified. Looking back, these wording issues have stayed with me after using the software for a while; they impact ease of use more than I initially thought. That said, the telephonic support helped clarify many points over calls, which softened some of the frustrations with the unclear labeling.

    Ritu AhluwaliaMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Onboarding set me up well despite one-time efforts

    The training and onboarding covered quite a bit of ground that felt like a one-off setup, especially around understanding the database features and setting up remote workflows. Once the initial training was done, I mostly needed to maintain the software with automatic updates and occasional dialing tool adjustments. I found that the bulk of the work was in those early sessions rather than ongoing. The software itself seemed to handle most routine processes without constant intervention from me, which is helpful. However, some aspects of the training related to managing telephonic support and invoicing required referencing resources again later, implying it wasn’t all a single-use experience. The balance felt practical; I wasn’t overwhelmed, but I did come back to the training materials a few times to refresh my knowledge. Overall, while some steps were one-off, others needed ongoing attention to keep everything running smoothly, which met my needs for managing remote workflows.

    Shalini KurupChandigarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Got started after a couple of days’ learning curve.

    Initially, it took about two days for me to feel comfortable navigating the entire training and onboarding modules provided. I started with signing up and paying through their interface, which was straightforward enough. Then, I spent a good amount of time familiarizing myself with the software features like the calling tools and dialer, as well as getting used to how the database integrated with my workflow. The training materials were generally clear but did require some repetition before I could remember everything without looking back. While the automatic updates didn’t complicate things, some of the more advanced features were less intuitive and probably could have been explained better. Support was available and helpful when I needed them during those initial days. Considering all this, it took a bit longer than I initially expected, but now that I’m up and running, I feel confident moving forward.

    Sachin Savita MathewGoa, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Surprisingly flexible hours for training sessions

    When I first started the onboarding process, I was a bit worried about fitting the training sessions into my usual work hours. You really surprised me by how well the training modules matched the hours I actually work, allowing me to learn efficiently without feeling rushed. The videos and live sessions were timed nicely, and I appreciated that you offered recordings for the few times I couldn’t make it live. One small reservation I have is that some of the quizzes felt a bit repetitive, which slightly distracted me from the core content. Still, your automated updates ensured that the training always stayed relevant, which I found quite helpful. The dialer tool demonstration during onboarding was smooth, and I quickly adapted to the workflow thanks to your clear instructions. Overall, your training really respected my existing schedule, making it easier to incorporate remote work techniques into my routine.

    Deepti IyerGoa, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Fast initial setup but ongoing tweaks needed

    The training and onboarding from WFHI had a clear split in my experience. The initial setup process was very straightforward and took relatively little time, which I liked because it meant I could start using the software sooner. However, as I continued working with the system over the next few days, I found that there were several ongoing adjustments and small configurations I needed to make regularly. These weren’t huge problems, but they did require me to keep engaging with the training materials and sometimes contact support. So, while the one-time onboarding was handled well, the ongoing setup demands meant it wasn’t completely hands-off right away. Overall, a useful program but expect some continued effort after starting.

    Harleen DeodharRajasthan, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training ka process thoda confusing laga, lekin kuch cheezen samajh mein aayi. Onboarding ka flow sm

    Training ka process thoda confusing laga, lekin kuch cheezen samajh mein aayi. Onboarding ka flow smooth nahi tha, lekin kuch useful tips mile.

    Ananya PatilWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Onboarding acha tha, main definitely phir try karungi

    Training aur onboarding flow main enjoy kar rahi thi kyunki aapne sab clear steps diye the jisme easily navigate kar sakti thi. Database setup karte waqt zarurat ke hisab se options dikhaye jaate the, jo bhot helpful the. Training materials basic se advance level tak the, toh maine apni speed se seekhna opt kiya. Main kabhi confuse nahi hui kaunse step par kya karna hai, kyunki har cheez logical order mein samjhayi gayi thi. Calling tools ko bhi maine thoda test kiya jo kaam achhi tarah kar rahe the. Automatic updates regularly aate the, unka impact samajhna thoda mushkil tha par koi major change nahi tha. Agar thoda zyada interactive training milti, toh aur accha hota. Overall mujhe aapki training pasand aayi aur main definitely phir se ye system use karti rahungi bina hesitation ke.

    Sunanda SubramanianWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Pehle ke training se zyda organized mila

    Training ka jo structure WFHI ne follow kiya tha woh pehle ki trainings se kaafi organized tha jisme main participate kar chuki thi. Pehle training sessions mein kai baar topic clear nahi hote the, ya humko repeat karne padte the, lekin is baar onboarding mein clear instructions aur step-by-step guidance mili. Training material, software ke modules ke sath achhi tarah match karta tha jisse mere liye seekhna asaan raha. Jo database feature tha uska practical use training mein samjhaya gaya jise main apne daily work mein apply kar payi. Training schedule flexible tha, isliye main apne timings ke hisaab se session attend kar paayi. Automatically updates ke changelog bhi training mein cover hua jis se mujhe pata tha kya nahi samajhna hai. Support team ka interaction bhi pehle ke mukable zyaada useful tha, jo mujhe problems samjhane mein madad karta tha. Itna alag tha ki training ke end mein mujhe software use karna confident feel hua as compared to previous experiences. Overall, jo expect kiya tha wahi mila, thodi aur clarity ke sath.

    Sudha ChackoPunjab, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Setup ke baad thoda relief mila, shayad agli baar bhi help chahiye hogi

    Training ke dauran main jyada pareshan nahi hua, basically steps clear the aur onboarding mein zyada confusion nahi thi. Software ke baare mein jo pehle samjhaaya gaya tha, usse match karta tha jo main expect kar raha tha. Par fir bhi, main samajhta hoon ki agli baar jab main naye features pe kaam karunga, ho sakta hai mujhe thoda aur guidance ki zarurat ho. Dialer aur calling tools kaafi easy use karne wale hain, database feature bhi mere workflow ko suit karta hai. Automatic updates se mujhe zyada dikkat nahi hui, bas software smoothly chal raha tha. Sign-up aur payment process bhi samajhne mein simple tha, invoice timely aata tha aur koi confusion nahi thi. Overall main thoda relaxed feel karta hoon ki training ne mere liye basic foundation bana diya hai, lekin kabhi kabhi mujhe lagta hai ki advanced topics mein shayad mujhe phir se kisi ki madad leni padegi. Par iska matlab yeh nahi ki current training bekar thi, bas yeh ki continuous improvement ki jagah sab jagah hoti hai. Support system bhi available tha jab kabhi doubts aate the, yeh bhi ek plus point hai. Mujhe lagta hai main yeh process phir se adopt karunga aur agar zaroorat padi, toh training ka use dobara karunga.

    Jeevan AhluwaliaOdisha, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training took longer than expected but had value

    So, I started the training and onboarding expecting it to be quick and straightforward, but it actually took me more time than I thought—close to a week of using it regularly. The training modules were fairly detailed, which was a good thing, but I found myself pausing and revisiting some parts multiple times. The onboarding flow linked to the calling tools and dialer setup wasn’t as seamless as I imagined either. For example, integrating the dialer with the database feature needed more steps than I was anticipating. Still, once I got through all that, using the automatic updates to keep the software current was a nice touch. Also, I reached out to telephonic support more than once during the first few days, and they were helpful albeit not very quick. In short, the process took longer than planned, but I feel like the effort put in was valuable. Definitely, if someone wants to breeze through it faster, they might have to be more proactive or prepared to spend extra time. It’s not a quick setup, but after this, the system feels more dependable.

    Priya NadkarniDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy