Training took longer than expected but had value
So, I started the training and onboarding expecting it to be quick and straightforward, but it actually took me more time than I thought—close to a week of using it regularly. The training modules were fairly detailed, which was a good thing, but I found myself pausing and revisiting some parts multiple times. The onboarding flow linked to the calling tools and dialer setup wasn’t as seamless as I imagined either. For example, integrating the dialer with the database feature needed more steps than I was anticipating. Still, once I got through all that, using the automatic updates to keep the software current was a nice touch. Also, I reached out to telephonic support more than once during the first few days, and they were helpful albeit not very quick. In short, the process took longer than planned, but I feel like the effort put in was valuable. Definitely, if someone wants to breeze through it faster, they might have to be more proactive or prepared to spend extra time. It’s not a quick setup, but after this, the system feels more dependable.