Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,859 published WFHI Reviews.

2,91,674 of 3,88,859 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,897 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Will I Need Help Next Time? Mixed Feelings About Sales Process

    Initially, I was trying to understand whether the software and training package offered by WFHI would fit with how I wanted to manage remote workflows. The sales and pre-purchase communication was somewhat helpful but left a few areas vague. I remember asking about the calling tools' capabilities and the kind of support available, which was answered, though I still felt unsure about how easy it would be to configure the dialer myself. The sign-up process was reasonably straightforward, but some parts of invoicing and payment details weren’t clearly outlined before I committed. After getting started, I realized I might need assistance with some of the more technical features, especially integrating the database with my existing materials. That’s where the training came in and was somewhat useful but also raised further questions I hadn’t anticipated. Reflecting on it, I feel like I will probably need to reach out for support again if I decide to renew or add extra modules next time. It’s not that the software was bad, but some things were not explained thoroughly enough for me to feel completely self-sufficient. So the outcome is that I am cautiously optimistic about continuing but also realistic that I won’t be doing this all on my own without some help.

    Komal NayakRajasthan, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    sales mein thodi khud se sochna padta hai, baki sab fine

    Main yeh kahungi ki sales aur pre-purchase mein jo sab se alag cheez thi wo yeh thi ki kaafi cheezein mujhe khud samajhni padti thi, matlab complete guidance nahi milti thi. Sign up process straightforward tha aur invoice mila thoda jaldi hi, lekin software features jaise ki dialer aur database settings ke baare mein mujhe apne se explore karna pada zyada. Training thodi general thi, jo vala automatic updates ke baare mein tha, wo acha laga. Support bhi milti thi lekin kabhi kabhi late ho jaata tha. Mujhe wo part thoda challenging laga jisme mujhe khud jana tha ki kis tarah se remote workflow ko setup karu according to mera use case. Overall experience achha tha par thodi aur detailed pre-purchase consultation ya examples honi chahiye thi taaki confusion kam ho sakti. Agar aap thoda tech savvy ho aur khud seekhne ke liye ready ho toh thoda acha lagega.

    Sneha RaghavanGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Not ideal if you want quick clarity from sales

    Previously, I used a different software provider whose sales process was pretty straightforward. With this service, the sales and pre-purchase experience was more drawn out and less immediately clear. When I tried to set up the initial account and understand billing, the flow wasn’t as well explained as I had expected. The invoicing process seemed okay once I got things going, but the initial signup and payment options took longer to fully grasp. Comparing to my old provider, the lack of detailed FAQs or straightforward explanations made me depend on telephonic support more than I wanted to. On the plus side, the support team was patient and helpful over the phone, which helped me keep going. This might suit someone who has more time to invest in figuring things out but for a newcomer wanting quick start guidance, it felt slow. I’d say this sales process is better for people comfortable learning on the fly rather than those looking for a clear, stepwise introduction with everything spelled out in detail. It doesn't quite measure up if you want immediate, clear direction from the start.

    Ansari BediManipur, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Expectations thodi alag thi par set ho gaya sab

    Maine socha tha ke sign-up aur onboarding jaldi ho jayega, lekin thoda time laga. Pehle to mujhe training modules dekhni thi, fir dialer setup karna tha. Uske baad database feature samajhne me bhi kuch waqt gaya. Lekin overall, software chalane me koi dikkhat nahi aayi. Calling tools mujhe pasand aaye, aur automatic updates mujhe thoda confuse kar rahe the initially, par support call karke sab clear ho gaya. Jo sign-up process tha, wo thoda complex laga par invoice aur payment ka system theek tha. Maine expect kiya tha ki start se hi sab smooth hoga, par thoda sa patience rakhna padta hai. Training materials ache hain, par thoda aur practical examples hote to shayad jaldi samajh paati. Jo main criticism hai wo yahi, startup phase thoda dheer se hua. Baaki sab thik tha and mujhe lagta hai ye software long term me accha kaam karega. Overall, experience kafi achha raha, bas thodi aur clarity onboarding me chahiye thi.

    Asha ReddyTripura, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Waiting felt longer and quite repetitive

    Thinking back about the sales and pre-purchase experience, I have mixed feelings. On one hand, there was a lot of waiting between responses, which sometimes made me unsure if they were really prioritizing my queries. On the other hand, when I did get through, some explanations were repeated several times. I wonder if that was really necessary or just a way to fill time. It made the process feel longer and a bit frustrating at moments. The sign-up and invoicing did happen eventually, but the delays in communication lessened my enthusiasm to get started fast. I can’t say the experience was terrible because I did get some parts right in the end; however, overall, it just felt slower and more tedious than I had hoped it would be. I guess it works better for people with more patience or flexible schedules.

    Naveen ChauhanDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    sales ke liye thoda zyada time laga, par apni help se samajh gyi

    Socha tha ki sales process zyada quick hoga, par thoda time toh lag hi gaya. Mujhe zyada kuch pata nahi tha initially toh main khud hi dashboard explore kar rahi thi, training ke zariye bhi sab kuch clear nahi hua. Sign-up ke baad jo database aur dialer ke options diye they, wo samajhne mein thoda mushkil hua, aur automatic updates ne bhi kabhi kabhi confuse kar diya. Mujhe laga tha ki sales se hi zyada clear instructions milengi, par apne taraf se bhi kaafi cheezein figure out karni padhi. Billing aur payment ke steps thode logical hain, par mujhe kabhi kabhi lagta ki thodi guidance aur rapid support acchi hoti. Overall experience positive hai, par agar time thoda kam lagta aur support thoda proactive hota toh main aur khush hoti. Training achhi thi par mujhe lagta hai ki thoda zyada hands-on hona chahiye sign-up ke baad. Phir bhi software aur features useful hain, bas thoda patience rakhna zaroori hai.

    Ira JadhavMizoram, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Database feature mila tha toh thoda asaan laga par baki thoda complicated

    Main jab is WFHI software ke baare mein pehli baar soch raha tha toh mujhe lag raha tha ki sab kuch asaani se milega, yaani har feature jaldi samajh aayega. Par jab main database feature ko explore kar raha tha, mujhe laga ki wo thik-thak hai, matlab woh organize karne mein madad karta hai aur daily kaam ko thoda simplify karta hai, jo achha hai. Lekin jab main sales aur pre-purchase ke process ko dekh raha tha, thodi confusion hui ki kaha se shuru karna hai, kyunki sign-up aur payment page pe thoda zyada options dikhte hain, aur mujhe samajh nahi aata tha ki main sabse pehle kya karoon. Kahin pe mujhe lagta tha ki support team ki madad chahiye hogi, par unka telephonic response kabhi kabhi late hota tha jo frustrating tha. Main abhi confuse hoon ki me fir se jaunga ki nahi, par database feature ki wajah se mera impression thoda positive raha. Overall, pata nahi, ye thoda complex tha starting mein, par waqt ke saath sab manage ho jayega shayad.

    Dinesh ChackoArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    The moment I felt help was truly available made a difference

    Before finalizing my purchase of the WFHI software and training, I wasn’t quite sure how much help I would actually get if I needed it again later. Initially, the sign-up and invoicing processes were straightforward enough, but I was hesitant about how effective support would be after purchase. However, once I started using the software and working through training, the moment it really clicked was when I called support to clarify a question about the dialer and the person clearly understood my situation and guided me patiently. That really changed my confidence in how this system could work for me remotely. The automatic updates and database features were easy to follow thanks to that ongoing support. Of course, there are still times I might want more personalized assistance, but knowing help is reachable without hassle makes me feel comfortable buying the service again when needed. The entire process felt balanced between independence and available guidance, which is what I look for.

    Shivani KolheKarnataka, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Quick sales process but minor waiting moments hit and miss

    The sales and pre-purchase experience had some positives like fairly quick sign-up and clear invoice delivery. I did notice, however, some minor waiting that felt a bit unnecessary, especially when accessing telephonic support for initial setup questions. On the other hand, the database and calling tool setup was smooth and mostly non-repetitive, which I liked. So, the good part was the straightforward software access and training without much hassle. The downside was the small delays and occasional repeated clarifications from support before moving on. Overall, a balanced experience that mostly worked but had some room for improvement in speed.

    Kanika DalviDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Mere experience se mujhe laga ki WFHI ka software kuchh cases mein kaam karta hai, par kuchh jagah m

    Mere experience se mujhe laga ki WFHI ka software kuchh cases mein kaam karta hai, par kuchh jagah mujhe thoda confusion hua. Jaise ki, jab main software ke features dekh raha tha, toh kuchh samajhna mushkil tha. Lekin, billing process achha tha, samay pe invoice mil gaya. Agar aapko sirf basic tools chahiye toh yeh suit karega, par agar aapko advanced features ki zaroorat hai, toh thoda dhyaan dena padega.

    Rohit BansalAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy